Antonia Williams

Augusta, GA *****

ad4d20@r.postjobfree.com

+1-803-***-****

Driven management professional offering over 20 years in sales and copy center business management settings. Focused and motivated and quickly adapts. Team oriented, always up for challenging, upward mobility and exceeding company goals. Looking to be part of a winning team, company.

Personal note: I lost my husband of 15 years in March 2023 to Cancer. He was the love of my life and he was always very supportive to myself the family. God rest his soul. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Counter Manager

Clinique Cosmetics - Aiken, SC

March 2015 to Present

Reviewed and analyzed business performance on a daily, weekly and monthly, seasonal and annual basis

• Opened and closed cash registers and performed tasks such as counting money, separating charge slips, coupons and vouchers.

• Described merchandise and explained use, operations and cosmetic merchandise to customers.

• Shown and increased sales by a significant margin since taking over the management position within the last three years, by providing exceptional service and maintaining a positive and energetic attitude.

• Talked pleasantly with customers while taking orders and promoting and positive image for business.

• Maintained updated knowledge of industry products, including product composition, usage and end results.

• Backed up counter by answering phones, scheduling appointments and following up with clients to secure customer satisfaction.

• Processed payments for cardholders and upgraded customers to Elite Master cardholders.

• Maintained relationships with long-term clients while handling 7 to 12 walk-in appointments daily Counter Manager

Lancome Cosmetics - Aiken, SC

August 2012 to January 2015

Trained newly hired employees by explaining job responsibilities and overseeing tasks prioritization.

● Forecasted trends in expected business levels and adjusted latest inventory to match expectations.

● Created new business by helping customers to open up department store credit card, to receive the benefits of being a card member.

● Cross trained in every store role to maximize operational knowledge.

● Attended meetings and seminars in Atlanta Ga. and Charlotte Nc. and Charleston Sc, for seasonal and new product knowledge and employee acceleration management training.

● Always maintained daily, weekly, monthly and annual sales goals. Counter Manager/Presciptives Cosmetices

Macy's - Augusta, GA

March 2008 to May 2011

Refer to previous job history. Reflects my position here at Macy's Copy Center management

Xerox business solutions, Canon, I kom - Wilmington, DE January 2000 to May 2008

• Copy center Management

• In charge of 5 employees., hiring process as well.

• Held meeting with General motors site manager and my three companies throughout the 8 years of service there

• In charge of equipment and service call maintenance.

• In charge of billing data and upkeep of customers sensitive and private information

• On going education. Leesburg Va. Philadelphia Pa.

• Traveling to different sites for other company's... In the three company . Including Banks Insurance companies. Computer corp.

• I have a plethora of business experience

Education

Associate of Arts in Interior Design

The Art institute of Pittsburgh

May 1983

Skills

• Inventory

• Inventory control

• Brand management

• Cash Handling

• Customer Service

• Business Management

• AutoCAD

Additional Information

SKILLS:

● Brand management ● Staff management

● Sales-Driven ● Client-focused

● Conflict resolution ● Expense reimbursements

● inventory control ● Great at add on

● Quick Learner

● Event Plaining

● Handled large sums of currency, 5,000 and up

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