Kimberly D. Murphy

Antioch, TN *****

615-***-****

Objective: Obtain a challenging accounting position where my education and over 30 years of work experience will have valuable application

Experience: Rose Intl. (Regions Bank) Nashville, Tn 12/20 – Present

Bank Operations Lockbox Specialist

Opening incoming mail, depositing all received funds in the corresponding account, and scanning the payments and any remittance information.

Tom James Corporation, Franklin, Tn 09/19-03/20

Sales Support Specialist

Provided assistance to company sales Reps, process new orders, track orders, investigate shipping issues and manage customer accounts,

customer returns, refunds and work denied credit card reports.

Zertek, (Caterpillar Financial) Nashville, Tn 08/16 /08/19

Senior Cash Management Specialist II

Process lockbox commercial & retail payments, as well as ACH and Western Union electronic payments, research, identify of manual and scannable cash receipts, set up customer accounts for direct debit auto payment and wire transfers, direct credits, reversals, unapplied funds. Process all US return payments and open fees on customer accounts for items such as, closed accounts, insufficient funds, invalid account numbers or proper authorization signatures. Process wire payments on the lease accounting software of CFSC, CFCA and CFSL. Research and process checks, wire refunds request to CFSC, CFSL, caterpillar dealers and third parties. Send emails notification to requesting individuals that transaction is complete.

Hermitage Lighting Gallery, Nashville, TN 04/12-08/16

Accounting Assistant

Daily cash receipt and post to G/L, prepare daily bank deposit, maintain petty cash & rebuild for next day’s transactions.

Follow up on uncollected cash tickets, handle all cash & credit refunds, select non-inventory invoices to pay for weekly A/P check run, maintain T&E, 1099, & insurance data for yearend processing.

Dollar General Corporation, Nashville, Tn 01/06 – 03/12

Payment Services Coordinator & Accounts Payable Inv. Specialist

Enter high volume expense payable invoices using online (Lawson), and (Recon Net) an Accounts Payable & Receivable system verify accurate invoice coding, credit and debit posted to both the Accounts Payable (AP) sub-ledger and General Ledger. Administer of the reconciliation of the company's electronic payments (credit, debit, and EBT). Identify over/short and/or sales issues and communicate to proper areas, suggest areas for process improvement. Monitor outside vendor on the collection of returned checks to protect company interest. Provide service to stores and external customers with returned check questions. Communicate employees with returned checks to proper field personnel. Follow up on exception reporting provided by outside vendor.

The Band Hall- Nashville, Tn 03/03 –12/05

Asst. Bookkeeper/Receptionist

Handle accounts receivables related to computing, issuing, and soft collection calls of delinquent customer accounts, mail as appropriate 30-90 day past due letters, negotiating payment schedules, effective communication, time management, payroll processing using Peachtree Accounting, Microsoft Excel Microsoft Word - Answering incoming calls in a friendly and courteous manner, ensure all guest issues are resolved in a timely manner, ensure correct, accurate information, or instructions are given to the customer and place follow up calls to customers when required.

Liberty Waste Tampa, Fl 05/99 –02/03

Billing clerk; Pricing Administrator

Post and calculate commercial billing for the recycling and waste Landfill; maintain driver activity logs using (AS400) system Communication with customers, vendors regarding receivable balances and past due invoices maintaining required records of collection information via e-mail, phones, and postal mailing 30-90day correspondence. Setup and maintain pricing support, recoveries, cost reconciling of liquor and wine sales for all district salesperson(s) and customers, credit adjustments, and payroll using KRONOS system

Cigna Insurance Co. Nashville, Tn 06/97 – 04/99

Benefit Analyst:

Evaluate and analyze complex 1500 and UB-92 claim forms, review claim charges to insure proper IC9 and CPT4 billing code measures are being utilized. Communicate written and orally with Health Plan staff regarding health care structures, research claim data for insurance billing and refunds collections, Post accounts receivable medical billing, and work on special projects assigned.

State Attorney General’s Office Nashville, Tn

Administrative Assistant 03/93– 06/97

Type, file and mail bankruptcy documents to Attorneys, Trustees, and Debtors for Proof of Claim, key driver’s license applications, renewals, and change of address.

Education: National College of Business and Technology – Associate of Science- Accounting - December 2021