Customer Service Representative

Natalie Cruz

Job

Lakeland, FL *****

*******.********@*****.***

+1-813-***-****

I'm looking for a job where I can widen my profession Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Knipper Pharmacy - Lakeland, FL

April 2023 to July 2023

Assist patients with information on their medications and help enrollment with the prescription plan Meeter/greeter

Nleague - Lakeland, FL

September 2022 to November 2022

Assist clients with information on their States benefits Production Technician I

Stryker - Lakeland, FL

July 2018 to May 2022

Inspect and clean recycling medical equipment

Production Technician I

Kelly Services - Lakeland, FL

June 2017 to July 2018

Inspection and cleaning of recycled medical equipment and materials Certified Pharmacy Technician

Supreme Rx Pharmacy - Lakeland, FL

October 2016 to March 2017

Assist in pharmacy typing and filling qnd counting out medications. Keeping stocks of medications and cashier. Verify insurance coverage. Contact physicians on alternative medications not covered by insurance. Delivery of medications to customers

Customer Service Representative

Sykes Enterprises, Incorporated - Lakeland, FL

October 2012 to September 2016

Assist customers with telephone issues technical support and billing. Qnd buying new products and home internet

Education

Ged

Skills

• Assembly (10+ years)

• Packaging (10+ years)

• Cleaning Experience (10+ years)

• Warehouse Experience (5 years)

• Machining

• Order Picking (10+ years)

• Manufacturing (5 years)

• Customer service (10+ years)

• Daycare certification (8 years)

• Compounding Medications (10+ years)

• Typing (10+ years)

• Sales (5 years)

• Bilingual (10+ years)

• Retail sales

• Spanish (10+ years)

• Filing (10+ years)

• Communication skills (10+ years)

• Customer support (10+ years)

• Documentation review (5 years)

• Medical Billing

• HIPAA (10+ years)

• Medical Records (10+ years)

• Pharmacy Technician Experience (10+ years)

• Insurance Verification (10+ years)

• ICD-10

Languages

• Spanish - Fluent

Certifications and Licenses

Driver's License

July 2022 to July 2028

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