805-***-**** ad4cwz@r.postjobfree.com www.linkedin.com/in/melissacarlsen

MELISSA CARLSEN

C LEVEL EXECUTIVE ASSISTANT - SELF-STARTER / TEAM PLAYER / COMMUNICATOR Event Planning & Management /Sales Management / Negotiations / Project Management / Active Notary Public / Proficient in Mac, Windows, Microsoft Office, CRM, Concur, Business Software Excel in orchestrating intricate projects, setting clear priorities, and efficiently delegating tasks to meet stringent deadlines. As a self-starting, goal-oriented strategist, I am committed to leveraging confidence, perseverance, and vision to drive consistent success

CAREER SUMMARY

Jan 2022 – Present Amazon Project Kuiper

Executive Assistant ll (L5) to 2 Directors and Los Angeles site POC

• Proactively coordinated and executed events, activities, and calendars with leadership.

• Managed complex schedules, including travel arrangements, and expense reports.

• Acted as a liaison for direct reports, fostering communication.

• Led team initiatives such as staff meetings and all-hands gatherings.

• Oversaw daily operations for Facility, Security, EHS, and Logistics teams.

• Serve as primary point of contact, managing VIP visits.

• Acquire deep operational knowledge to advise leadership effectively.

• Organize and drive various team activities and events.

• Managed diverse special projects efficiently.

May 2019 - Jan 2022 Illuminate – Thousand Oaks, CA Executive Assistant to the CEO and Office Manager

• Efficiently managed CEO's administrative duties including calendar management, expense reports, confidential correspondence, and travel arrangements, ensuring smooth operations.

• Demonstrated leadership in fostering crucial relationships for organizational success, while spearheading special projects. During the pandemic, I procured PPE items to all locations.

• Expertly planned executive corporate meetings, both in-person and virtual, domestically and internationally, handling logistics such as event scheduling, signage, accommodations, social events, and catering.

• Produced quarterly company newsletters and engaging LinkedIn posts utilizing Canva, enhancing company communication and brand presence.

• Facilitates bi-weekly team-building meetings for the Thousand Oaks office, promoting connectivity and cohesion within the team in person and virtually. This was crucial to our success during the pandemic. Sept 2016 - Sept 2018 Blue Barn Holdings, Inc. – Woodland Hills, CA Executive Assistant to the CEO and Office Manager

• Provide extensive support to Owner/CEO, managing schedules, travel, correspondence, and administrative tasks.

• Oversee day-to-day office operations, including facilities management and financial tasks.

• Act as primary liaison for real estate transactions, handling legal documentation and property-related matters.

• Drive special projects to completion as needed.

• Plan and execute on-site and off-site events and meetings. Jul 2012 - Dec 2015 FaceFirst, Inc. – Westlake Village, CA Executive Assistant to the CEO and Office Manager

• Efficiently managed day-to-day office operations and facilities to endure smooth functioning.

• Spearheaded procurement efforts, negotiating favorable terms and saving FaceFirst over 20% annually on company purchases.

• Provided comprehensive support to the CEO, handling scheduling, travel arrangements, correspondence, board meeting documentation, and project assistance.

• Played a pivotal role in assisting human resources, facilitating seamless on-boarding processes and fostering a positive employee experience.

• Expertly managed company accounting activities, including accounts payable, accounts receivable, client invoicing, and credit card reconciliations.

• Led the planning and execution of 7 trade shows, handling everything from registration to post-event follow-ups, including email marketing efforts.

• Maintained website updates with regular news items to ensure relevance and engagement.

• Organized and executed various company events, including holiday parties and luncheons, to promote team cohesion and morale.

Jul 2004 – May 2009 Spiral Binding Company - Camarillo, CA Account Executive

• Drove sales of industrial machinery and supplies, including hydraulic cutters, lamination equipment, and shrink wrap machinery, resulting in over 750 equipment sales and $500K+ in revenue generation.

• Provided expert consultation to customers, delivering custom solutions such as loose-leaf binders and custom covers, while also designing marketing materials and poly boxes to enhance product appeal.

• Excelled in the promotional products sector, leveraging consultative sales techniques to generate over

$50K in revenue.

• Managed all aspects of sales transactions, including quoting prices, negotiating contracts, and coordinating deliveries with transportation partners, demonstrating adept logistical skills. Sept 1999 – Sept 2003 Nova Development Company - Calabasas, CA Inside Sales & Customer Service Manager

• Successfully trained and led a team of 6, driving departmental growth through enhanced ordering processes, increased sales productivity, and heightened customer satisfaction.

• Managed end-to-end execution of trade show events, including booth setup, floor management, and logistics coordination, contributing to successful outcomes.

• Played a pivotal role in boosting sales through strategic initiatives such as site licensing and volume discounts, while developing streamlined procedures for volume pricing facilitation.

• Conducted nationwide presentations to computer user groups, showcasing software to audiences of up to 400 individuals and achieving product sales.

EDUCATION/CERTIFICATIONS

• BA, Communications with emphasis on Public Relations – California State University, Fullerton

• Certificate of Completion, Bookkeeping Certification Program - Conejo Valley Adult School

• Notary Public (Commission – Active)

• Volunteered as a Mountain Bike Park Ranger

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