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Customer Service Representative

Location:
Shenandoah, CO, 80015
Posted:
March 15, 2024

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Resume:

Donna Gluzak

*** ******* **** **.

Marietta, Ga.

770-***-****

ad4cun@r.postjobfree.com

Qualifications:

I have demonstrated leadership skills, oral and written communication skills, organizational skills, and an understanding of the importance of the delegation of responsibilities. My background in psychology has trained me in the areas of conflict resolution, discipline, goal setting, empathy, and problem solving. Work Experience:

MoneyTree Merchant Services- June/2006-present

Duties include appointment setting, regional sales, completion of contracts, customer service. I am currently training in the areas of payroll and statement analysis. Counseling Field Experience:

Shelter Advocate-September 1995-January1996

Gwinnett Council on Battered Women

Counseling Intern-Fall Quarter 1994

Alpine Center for the Behaviorally and Emotionally Disturbed: Gainesville, Ga. I worked as a counselor with a caseload of 8 adolescent boys under the supervision of Dr. Linda Painter. Issues involved learning disabilities, uncontrolled rage issues, depression and anxiety issues, conflict resolution, sexual abuse, vocational guidance, and substance abuse problems. Counseling Intern-Spring and Summer Quarters 1994

Kennesaw State University CAP Center

I worked as a counselor with a caseload of 8-12 men and women under the supervision of Dr. Valerie Luko-Jersey and Dr. Linda Painter.

Issues involved time management, vocational testing, stress management, relationship issues, and learning disabilities.

Counseling Intern-Fall Semester1991, Spring Semester 1992 Circle of Hope Battered Women's Center in Cornelia, Ga. I worked as a shelter advocate/intern for a small number of women in crisis under the supervision of Dr. Rose Cleary.

Graduate Course Concentrations:

*Psychopathology of Childhood and Adolescence

*Practicum and Advanced Practicum

*Group Counseling

*Test and Measures

*Multicultural Counseling

*Counseling Theories

Academic Training:

Master of Education in Guidance and Counseling

West Georgia University 1993-1994

Carrollton, Georgia

Bachelor of Science in Psychology

Brenau University 1988-1992

Gainesville, Georgia

Professional Associations:

*American Mental Health Counselors Association

*American Counseling Association

References: Furnished upon request



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