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Customer Service Call Center

Location:
Las Vegas, NV
Salary:
16.00
Posted:
March 15, 2024

Contact this candidate

Resume:

Connie Brasington

**** ***** ***** ***** #**

Las Vegas, Nevada 89103

ad4cuk@r.postjobfree.com

PROFESSIONAL OBJECTIVE

seeking a challenging and responsible career with a Company that will provide longevity and professional growth

EDUCATION

San Bernardino High school- Calif

High school diploma

QUALIFICATIONS

Proficient in Microsoft Windows 2007,Windows CMs,Windows XP, 10 key, Internet bookings, Excellent problem

solving skills, customer service skills, highly self-motivated,goal oriented, excellent in planning and

organizational tasks.

LANGUAGES

English/Spanish

WORK HISTORY

Zephyr Partners

May 2014 to Aug.2014

Answering phone calls and making reservations for hotels Airport Terminal Services

May 2013 to May 2014

Work contract for Allegiant Air at McCarran Airport checking in passengers for various flights, issuing luggage bag tags,and

cross trained to work gates at Airport.

Entertainment Benefits Group

July 2011 to May 2013

Call Center making reservations for hotels,shows in Las Vegas, New York and reservations for Disney World, Universal

Studios in Orlando, Disneyland in California, Six Flags in various parts of country.

Securitas USA

Sept.2010- March 2011

Security Dispatcher for Home Owner Association, experienced in Quick Pass, customer service duties, secretarial duties

July 2011 to May 2013

computer filing and emergency dispatching of officers. Expedia Travel Agency

March 2010- August 2010

Phone Reservationist for busy Travel Company, booking hotels, shows, cars and Airline Reservations.

Wackenhut Security

mAY 2009- mARCH 2010

v.i.p. parking Security attendant for Frias Center for local cab company, checked in work vehicles and performed security

duties to prevent unlawful trepassing.

Tripres/Prestige Travel

March 2007- November 2008

Travel Reservationist for high end Travel Agency,handled car, hotel and Airline reservations for return guests

Call Center

Allegiant Airlines

May 2006- February 2007

Call Center Specialist for busy Airline, handled cancellations, handled customer complaints

Meadows Mall

November 2005- April 2006

Dispatcher for Security Company at Meadows Mall, worked answering phones and sending officers to various locations in Mall

Terrible's Hotel and Casino

Jan 2005-Oct.2005

Security Dispatch Officer in high pressure casino. Performed interior/exterior foot patrols. Data entry

in security systems

Swissport USA

May 2003-Jan. 2005

Worked at McCarran Airport for Mexicana Airlines...checking in passengers,checked in luggage, issued

boarding passes and at times worked for other airlines such as Hawaiian Airlines, Virgin Atlantic

Airlines,and various Canadian Airlines.

Paris Hotel and Casino

May 2000-Nov.2003

Worked at Players Club Booth and issued players cards for Casino, walked among guests inquiring and giving

information about cards, awarded complimentary comps. when earned, also issued cash back slips

City of San Bernardino

Sept 1962- December 1995

Worked in various department such as Library and transferred to City Hall. Job titles included Library Clerk

to Account Clerk. Retired after 32 years of service.



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