Kayla Key

Customer Service Representative

Blue Mound, TX 76131

ad4cuf@r.postjobfree.com

+1-682-***-****

Experience in Customer service and retail as well as cycle counting/ inventory.

#readytowork

Authorized to work in the US for any employer

Work Experience

Warehouse Worker

Autonation Chevrolet - North Richland Hills, TX

July 2023 to February 2024

Fulfill orders to be shipped to customers.

Verify orders being shipped and process in a computer system. Process returns of any parts coming back to the warehouse. Lab Technician

Now Optics - Haltom City, TX

October 2022 to May 2023

I receive frames for jobs to be completed by the lab, each store sends their own customer owned frames that are ot able to be mounted by the store's personnel. Assist with bin staging by putting frame jobs in correct locations so that they can easily be located when the lenses arrive to be mounted. Match jobs to be mounted and transfer them within the computer system.

Team Lead

Gritr - North Richland Hills, TX

July 2020 to October 2022

Returns department

Process customer returns, determine whether or not they are able to be resold. Inspect items for any damages, dirt, or manufacture defects. Create return to vendor requests for items that have manufacture defects as well as refurbishment.

Receive and inspect items coming back to the warehouse and determine if they can be sold as new or not. Communicate with vendors for replacement packaging for items that are new but have damaged packaging as well as return authorization for items that are damaged. Maintain open box inventory is properly binned in specific locations based on sellable. Clean items that come back slightly dirty.

Lead the team by giving them direction throughout the day on tasks that need to be prioritized as well as training them on new tasks for the department.

Merchandiser

Altman Specialty Plants - Fort Worth, TX

May 2019 to March 2020

Stage product to company expectations. Organize by annual and perineal flowers as well as by flower specifications. Block in color coordination by size. Cull through product to insure that anything unsalable is not on display. Clean staged areas from debris. Part Time Key Holder

Lane Bryant - Fort Worth, TX

March 2019 to May 2019

Help customers feel good by getting them into the correct fitting bra as well as helping them find the right style. Opening and closing procedures.

Caretaker

N/A - Fort Worth, TX

March 2019 to April 2019

From the last month and a half I have been taking care of my terminally ill grandfather, that was until he passed away due to cancer.

Retail Sales Specialist

O’ Reilly Auto Parts - Fort Worth, TX

February 2017 to December 2018

Scan in and put away stock order, assist customers with locating merchandise as well as checking out, pos system. Setting planograms for new display items. Cycle counts and inventory. Retail sales specialist

O'Reilly Auto Parts - Fort Worth, TX

March 2016 to October 2016

My responsibilities as an automotive merchandiser include scanning merchandise into the computer to track quantity on hand. Count merchandise when needed and correct if needed. Rearrange displays on the sales floor when necessary. Assist in sales or deliveries when needed. Cashier

Walmart - Haslet, TX

May 2014 to July 2014

Responsibilities

Assist customers in checking out, clean work area, make sure work area is properly stocked Accomplishments

Complimented on speed and accuracy of assistance

Skills Used

Money management and handling, customer service

Waitress/Hostess

Chutes - Douglas, WY

July 2010 to August 2010

Responsibilities

Great and seat guests, take and fill orders, make sure that the guests got what they ordered how they ordered it, clean lobby, cash out guests tickets, close the restaurant and make sure it was prepared for the next shift

Accomplishments

Customer service, money handling

Skills Used

cash registrar, customer service

Care Giver

Kids Kreations - Fort Worth, TX

November 2009 to January 2010

Responsibilities

Teach 2 year old children the alphabet, numbers, and how to play well with others, read stories, teach healthy eating habits. Supervise outside play, potty train, change diapers. Accomplishments

Happy children

Skills Used

Patience

Education

GED

Eastern Wyoming College - Douglas, WY

2009 to 2009

Skills

• Customer Service

• Retail

• Management

• Sales

• Planogram

• Pruning

• Caregiving

• Cash Handling

• Gardening

• Inventory Control

• Merchandising

• POS

• Retail Sales

• Pricing

• Store Management Experience

• Host/Hostess

• Cashiering

• Organizational Skills

• Cleaning Experience

• Packaging

• Communication skills

• Time management

• Customer service

• Sales

• Retail sales

• Cash handling

• Planograms

• Merchandising

• Basic math

• English

• Organizational skills

• Typing

• Inventory control

• Warehouse experience

• Customer support

• Computer skills

Certifications and Licenses

Driver's License

Additional Information

I am a devoted mother who is searching for a career, not just another job! I am aware of the recent gap in my employment. I took time away from the workforce to help my grandfather who was suffering from stage 4 cancer. He was a great man and always teaching! Now I have to show my children how to overcome loss by staying positive as well as motivated.

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