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Customer Service Site Supervisor

Location:
Aurora, CO
Salary:
16 to 18
Posted:
March 15, 2024

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Resume:

Lindsey Swenson

Hardworking, on time, organized, love working

Aurora, CO 80012

ad4csx@r.postjobfree.com

+1-720-***-****

worked a lot of different Kinds of jobs to learn new things. When I go to work I give my 100%. I am appreciative to my employer for hiring me and showing them that they chose the right person. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Disability

stay home - Denver, CO

December 2019 to Present

In 2019 I went to the hospital for stomach pain. The doctor there instead of giving me pain meds gave me antipsychotic. He overdosed me and I ended up with heart failure.I had to be on disability and that was hard because I worked since I was 15. In 2022 I had weight loss surgery and It has been amazing. Site Supervisor/ customer service

Allied Universal - Denver, CO

February 2016 to December 2019

I help secure a site and make sure everything runs smoothly. Make sure employees are doing what they are supposed to do and making sure the client is happy. Lots of customer service Cashier/Customer Service

CIRCLE K - Thornton, CO

May 2013 to December 2013

I really liked working for this company. I got to meet some really great people. I liked putting the shipment away and receiving orders and checking them in. I liked my customers and I enjoyed cleaning and working overnight. It was peaceful and relaxing.

CASHIER

Walmart - Westminster, CO

March 2013 to May 2013

I had the responsibility of helping customers and making sure their shopping experience was good and made sure they had everything before I scanned their merchandise. Kept my work area clean and organized

Cashier

MCDONALDS - Northglenn, CO

August 2012 to November 2012

I Helped customers by making sure their hospitality and food were enjoyable. I cleaned the bathroom every hour and the dining room as well. I stocked food to be sure the customers had everything they needed.

Eligibility Advisor/customer service

CCI- APPLE INC - Boulder, CO

October 2011 to October 2012

Conferred with customers by telephone or in person to provide information about products or services, and took and entered orders, cancelled accounts. I also had to detail complaints.

• Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

• Checked to ensure that appropriate changes were made to resolve customers' problems.

• Determined charges for services requested; collected deposits. Reviewed insurance policy terms to determine whether a particular loss was covered by insurance. Cashier

WALMART - Broomfield, CO

May 2012 to August 2012

Had the same responsibilities as the other store above Office assistant

RICHARD SWENSON - Denver, CO

January 1999 to April 2009

seasonal

• Operate office machines, such as photocopiers and scanners, fax machines, voice mail systems, and personal computers.

• Answer telephones, direct calls, and take messages.

• Maintain and update filing, mailing, and database systems, either manually or using a computer.

• Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. Education

Certification in Veterinary Assistant

Pima Medical Institute - Denver, CO

2012 to 2014

Diploma

Highlands Ranch high - Highlands Ranch, CO

1999 to 2003

Skills

• Computer Skills (10+ years)

• Phone Etiquette (5 years)

• Customer Service (10+ years)

• Typing (10+ years)

• Microsoft Office (10+ years)

• Medical Terminology (1 year)

• Veterinary Assistant experience (3 years)

• First Aid (10+ years)

• CPR Certification (10+ years)

• Data Entry (1 year)

• Animal Restraint (5 years)

• Front Desk (10+ years)

• Animal Care (7 years)

• Hospital Experience

• Guest services (10+ years)

• Customer service

• Cash handling

• Cash register

• Hospitality

• Animal restraint

• Medical terminology

• Front desk

• Retail sales

• Typing

• Security

• Communication skills

• Computer skills

• English

• Phone etiquette

• Sales

• Organizational skills

• Blood sampling

• Laboratory experience

• Windows

• Food service

• Restaurant experience

• Childcare

• Experience with children

• Basic math

• Stocking

• Time management

• Microsoft Excel

• Toddler care

• Guest services

• Retail math

• Merchandising

• Administrative experience

• Pet care

Awards

Attendance

March 2014

When I went to Pima, I got an attendance award for being on time everyday for the semester. Certifications and Licenses

Vet assistant

October 2014 to Present

• I was super excited to go to school. I love animals and learning how to take care of them was amazing. The whole school experience was fun and had amazing smart teachers. CPR Certification

October 2014 to Present

First Aid Certification

October 2014 to Present

Assessments

Work motivation — Proficient

January 2021

Level of motivation and discipline applied toward work Full results: Proficient

Front desk agent (hotel) — Proficient

September 2021

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Administrative assistant/receptionist — Proficient January 2024

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Customer service — Proficient

March 2020

Identifying and resolving common customer issues

Full results: Proficient

Retail customer service — Proficient

March 2024

Responding to customer situations in a retail setting Full results: Proficient

Customer service — Proficient

October 2021

Identifying and resolving common customer issues

Full results: Proficient

Retail customer service — Proficient

May 2023

Responding to customer situations in a retail setting Full results: Proficient

Cleaner fit — Proficient

June 2022

Measures the traits that are important for successful cleaners Full results: Proficient

Customer focus & orientation — Proficient

September 2021

Responding to customer situations with sensitivity Full results: Proficient

Data entry: Attention to detail — Proficient

February 2024

Maintaining data integrity by detecting errors

Full results: Proficient

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Security guard skills — Proficient

January 2024

Assessing risks, enforcing security standards, and handling complaints Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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