JETT T KENDRICK

IT support specialist

312-***-**** ad4cm8@r.postjobfree.com linkedin.com/in/jett-kendrick Chicago EXPERIENCE

IT Support Specialist

Alliance International Holdings LLC 04/2023 - Present Location Created Company new software domain to proprietary Manage their web and software needs, back up information and troubleshoot glitches and other problems

Repair and replace hardware

Created new Website with a new Company name

Monitor firewalls to protect sensitive information and uphold cybersecurity protocols

Remotely guide clients through the process of resetting routers and resolving gateway issues

Network Admin/ Dispatcher- Contract

Michigan Fuels Transportation 04/2021 - 09/2021 Location Contract from Network Admin/ Dispatcher

Created dispatch software for online dispatch to use it to dispatch fuel trucks to store sites

Debug and maintain server and web/based application. Address performance issues and implement recovery procedures. Research technology solutions and make recommendations to IT management for future purchases.

Weekend dispatcher by monitor and dispatch appropriate fuel loads to deliver to store sites.

Web Actualize Developer

Buchanan Energy Inc 10/2019 - 05/2020 Location

Used Ruby on Rails and Vue JS to create access portal for dealers to access online data

Managed the entire scope of work from creative idea to publish Saved the company over 100K in development and implementing job in house

Worked with IT management team, Wholesale Team and control Group to ensure portal had the right look and ease of use for the company Created training materials for access and instruction to use over one hundred site dealer networks

Provided training materials to three different markets within the company including, Chicago, St Louis and Omaha Buchanan Energy IT Specialist

Buchanan Energy Inc 10/2017 - 10/2019 Location

Executed the Responsibilities of the IT Department, including troubleshooting technological issues involving Chicago corporate office and 100+ company stores in Greater Chicago Area, St. Louis, and Houston Maintained the LAN network of each store so that necessary hardware and programs function properly

Led IT Tech Committee and collaborated with Omaha Branch in company- wide project implementing proprietary cloud service for 700+ employees and provided training for employees

Promoted to Web Developer

Promoted to Web Developer 2019

SKILLS

API apis Clean Code CSS

Cybersecurity firewalls Git Github

HTML Javascript Postgres

postgresql Ruby on Rails SQL vue

vue js

IT Troubleshooting & Problem solving

Computer Networking

Software installation

Customer service support

IT-Lanuage JavaScript

Network Adminstration Network Security

Computer Hardware Programming

Reporting & Analysis

Error discovery & correction

Project Management

Requirement gathering Service -Minded

Procedural Improvement

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EXPERIENCE

Web Developer

Actualize coding Bootcamp 09/2018 - 03/2019 Location Bootcamp Completed the intensive, 3-month Actualize bootcamp and learned Ruby, Rails, JavaScript, Vue.JS

Stelt created a style-focused app centered around styles of celebrities and their outfits and emulating their look.

Server-side built using Ruby on Rails and PostgreSQL Vue.js JavaScript framework used for client-side

Scraped data for pics used in app using tumble API 3 months Apprenticeship

EDUCATION

Creative writing

Columbia College Chicago 01/2015

SUMMARY

IT specialist with 4+ years of experience working with front and end users and infrastructure support teams to deliver systems and application support. Committed to providing premiere technical support to executive-level customers, clients and vendors. Well-versed in several programming languages, including Javascript and Ruby.

ACHIEVEMENTS

Implement online dispatching software that saved the company time & money in the long run.

created dispatch software for online dispatch to use it to dispatch fuel trucks to store sites.

Saved the company over 150K in development and implementing job in house.

The new software system saved the company money & realtime fuel dispatching to drivers & Vendors .

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