Post Job Free

Resume

Sign in

Massage Therapist Customer Service

Location:
Los Angeles, CA
Posted:
March 14, 2024

Contact this candidate

Resume:

Jordan Twine-Nelson

Torrance, CA *****

ad4cki@r.postjobfree.com

+1-469-***-****

Looking to expand my professional experience and be apart of a great working environment. Authorized to work in the US for any employer

Work Experience

Licensed Massage Therapist

Soothe Massage - Houston, TX

September 2019 to Present

Provide therapeutic and relaxing massage

Suggest upgrades contingent with client needs

Maintain a sterile work environment

Continue modality training per company request

Drive and set up massage table at clients home

Lead LMT

Escape Spa Cypress - Houston, TX

December 2022 to August 2023

Role

• Ensure proper training in regards to new hires and new service offerings.

• Assist in writing new protocols and treatments.

• Assist in spa operations such as filling in for management as well as attending meetings for new products, retail and services.

• Perform massage to meet my fulltime requirement. Massage Therapist

Four Seasons Austin - Austin, TX

November 2019 to November 2022

Provide relaxing and therapeutic massage using a range of modalities and tools. Massage Therapist

Hiatus Spa + Retreat - Austin, TX

April 2019 to October 2019

Provide a range of massage modalities ranging from swedish to deep tissue. Provide hydrotherapy via the vichy shower suite.

Offer guests products and upgrades to enrich their spa experience. Massage Therapist

Massage Envy - Austin, TX

February 2016 to April 2019

Provide therapeutic and relaxing services through the use of several massage modalities

-Swedish

-Deep tissue

-Aromatherapy

-Sports

-Trigger point

On-Site Test Administrator

Pearson - Austin, TX

April 2016 to September 2016

Check in clients registered for state level license/regulatory exams. Oversee testing to ensure honesty and exam integrity. Customer Service Representative

Check N Go - Irving, TX

May 2013 to September 2015

Assist customers with pay day/title loan loan applications. Provide Western union services

Money order services

Maintain a neat concise filing system

Process loan payments

Appointment reminder and collection calls.

Bag Runner

Prospect Airport Services - Euless, TX

July 2012 to December 2012

Ensuring to meet all regulations for transfer of baggage and materials.

• Coordinating with supervisors and managers for the unloading and loading of material.

• Ensuring and following safety measures and regulations for the loading and unloading of baggages.

• Maintaining records of the weight, labels and tags of all lifted goods.

• Ensuring the cleanliness and smooth operation and handling of materials during transfer.

• Conducting regular training and exercises for baggage handlers. Customer Service Representative

Mansfield, TX

June 2011 to August 2012

Ensured that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.

• Ordered merchandise and kept track of inventory.

• Created displays.

• Unloaded merchandise off truck

• Maintained an awareness of all promotions and advertisements.

• Assist in floor moves, merchandising, display maintenance, and housekeeping

• Assisted in processing and replenishing merchandise and monitoring floor stock.

• Aided customers in locating merchandise.

• Assisted in completing price changes within the department.

• Participated in year-end inventory and cycle counts.

• Assisted in ringing up sales at registers and/or bagging merchandise. Arts and Entertainment Editor

The Rambler - Fort Worth, TX

April 2011 to August 2012

Characterization of Arts and Entertainment articles

• Electronic conductivity studies and research/interviews of personnel in reference to articles

• Issued follow-up for bookings and referrals, thank you letters, phone calls, and client feedback.

• Maintained verbal and written agreements with clients and staff members

• Designed the layout for articles and webpages

Food Service Specialist

Beto's - Grand Prairie, TX

May 2010 to April 2011

Conducted preliminary food preparation.

• Prepared and cooked menu items.

• Responsible for setting up serving lines, garnishing food items, and applying food protection and sanitation measures.

• Responsible for receiving and properly storing supply shipments. Food Service Specialist

Studio Movie Grill - Arlington, TX

December 2008 to April 2010

Conducted preliminary food preparation.

• Prepared and cooked menu items.

• Responsible for setting up serving lines, garnishing food items, and applying food protection and sanitation measures.

• Responsible for receiving and properly storing supply shipments.

• Prepare and cook food in a fast food restaurant with a limited menu.

• Maintain sanitation, health, and safety standards in work areas.

• Clean food preparation areas, cooking surfaces, and utensils.

• Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.

• Verify that prepared food meets requirements for quality and quantity.

• Take food and drink orders and receive payment from customers. Education

Bachelor of Liberal Arts in Mass Communication and Advertising Texas Wesleyan University - Fort Worth, TX

Bachelor of Liberal Arts in Music Composition and Theory Texas Christian University - Fort Worth, TX

Massage Therapy

Texas Center for Massage Therapy - Arlington, TX

Skills

• Customer service

• Hotel experience

• Sales

• Communication skills

Certifications and Licenses

Licensed Massage Therapist

MT124085

March 2023 to March 2025

Driver's License

Additional Information

Skills

• Comfortable and confident public speaker; able to motivate others to action.

• Successful leader, equally effective as member of a team.

• Highly organized able to multi-task and accomplish multiple objectives.

• Professional demeanor and attentive to detail.



Contact this candidate