Customer service specialist

Debra A Brown

Marietta, Georgia

404-***-****

*************@*****.***

Skills

• Self-starter, self-motivated, adaptable, able to work with minimal direction and supervision Ability to balance transactions at the end of each shift

• Demonstrates excellent customer service skills

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Atlanta Country Club- Atlanta, Ga

(Sept 2000-July 2023)

Asst. Restaurant manager

• Maintain communication with team to work cohesively and to make sure kitchen/dining room operations run smoothly.

• Working alongside the Chef to ensure the proper setup of all buffets and special events.

• Highly involved with the member experience, and hands-on management.

• Often act as a greeter/host to welcome and seat members and guests as they arrive.

• Additionally help with the set-up, service and break down of all club events and activities.

• Execute setup and tear down of banquet spaces for special events.

• Satisfy the best interests of ACC members and guests at all times.

• Always maintain a positive attitude and that my work shows care for the club.

• Answering the Club's main phone line, help members make reservations, answer questions, and screen and direct calls to the appropriate department or associate when necessary.

• During downtime, I would assist in any daily administrative workflow to keep things running smoothly.

• Responsible for the development of club special events, booking, and promotion of club special events.