Ashley Dawn Perry

**** *. *** *** ****** Waxahachie, TX 75165

972-***-****

ad4cio@r.postjobfree.com

OVERVIEW: Over 12 years working for, and managing, successful retail grocery and sales operations. Individually recognized for delivering unparalleled customer service as well as being a highly motivated, dependable and driven individual looking to grow with an expanding company.

EDUCATION:

BAYLOR UNIVERSITY: Waco, Texas

Degree: BBA~Management/Marketing

Minor: Corporate Communications

WORK EXPERIENCE:

Sterling University Parks Apartments-Waco, Texas

Apartment Manager 3/11-4/19

Help cultivate and maintain business relationships

By professionally handling partner and tenant needs.

Coordinated responses and resources to handle special

Tenant requests.

Payroll, A/P, A/R, Evictions, etc.

Day to day operations of the community

Investigating and solving tenant complaints

Inspecting vacant units, planning renovations

Contracting with landscaping and trash removal services

Efficient in several softwares, WorkSpace Property Mgmt, Buildium. Aplos

Waco ISD -Waco, Texas

High School Teacher 04/07-12/09

Worked cooperatively with other teachers, administrators,

And parents to help students reach learning objectives.

Communicated frequently with parents, students, and

Faculty to provide feedback and discuss instructional strategies.

Encouraged proactive behavior modification and positive

Reinforcement strategies.

Universal ADCOM Arlington, Texas

Call Center Lead/Coach~01/09-02/11

*Sales & Marketing

*Customer Service Issues & Reconciliation

*Trained & coached closers

*Quality Assurance

*A/P & A/R w/in Call Center

*Project Assignments & Placements

H.E.Butt, Grocery Company: Waco, Texas

Manager-In-Charge~12/99-09/01

Central Checkout Manager

*Responsible for total store operations nightly

*Responsible for scheduling of 150 partners

*Train and coach all partners (Sinclair, IPM’s, IPB’s, etc)

*Accountable for customer service

*Develop marketing plans and sales strategies

*Manage total service & front-end operations

*Monitor SPLH (Sales per Labor Hour)

*Built & maintained retailer relationships

Brookshire Brothers, LTD: Lufkin, Texas

Assistant Store Director~09/01/-03/07

Grocery Manager~12/98-12/99

Non-Food Manager~12/97-12/98

Office Manager~03/95-12/97

*Accountable for management of front-end and the store itself *Train and supervise all checkers, stockers, carryouts, etc.

*Run Time Corp systems, i.e., prepare computerized time cards

*Manage all cash on hand, as well as deposits, filing & paperwork

*Prepare all District Attorney work handled through the store *Responsible for scheduling & ordering COMPUTER SKILLS:

Microsoft Word, Money, Excel, Windows, PowerPoint, Netscape, Internet Explorer,

E-Mail, Works, Word Perfect, SAS, CBT, IMS, CICS2, Intranet, Java Script, Quick Books, Peach Tree, 10-key (touch), 80 WPM

OTHER SKILLS & ACTIVITES:

Member of the American Marketing Association (AMA)~Member of the Society of Human Resource Management (SHRM)~Member of the Association of Information Technology Professionals (AITP)

REFERENCES AVAILABLE UPON REQUEST

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