JOHN ROBERTS

***** ******** ***** • Homer Glen, IL 60491

ad4chw@r.postjobfree.com • Home: 815-***-**** • Cell: 815-***-****

SALES MANAGEMENT

Sales • Service • Operations Management • Strategic Planning & Marketing

Highly accomplished professional with success overseeing marketing expansion programs and strategic & tactical planning for diverse start-up and growth organizations. Established lasting presence in new markets, identified growth opportunities, and produced significant profits; introduced new product line, resulting in hundredfold increase in sales within 3 years to total $134 million. Results-oriented and decisive leader who thrives in dynamic environments requiring focused decision making, drive to succeed and visionary leadership.

CORE COMPETENCIES

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Experienced Closer

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Product Management

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P&L Analysis / Forecasting

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Multi-faceted Marketing

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Entrepreneurship

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Hiring & Staffing

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Account Management

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Accomplished Sales Manager

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Mentoring & Coaching

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Training & Development

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Fast-track Growth

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Problem Resolution

PROFESSIONAL EXPERIENCE

Permaseal Basement Systems-Downers Grove, IL 2007-2012

Basement Waterproofing Consultant with Structural Experience

Charged with developing and executing sales strategies throughout the Chicago land area. Accountable for meeting sales quota and maintaining optimal client satisfaction. Talented and dependable sales executive with skills in all aspects of closing.

Home Depot Refacing Services/Masco Company – Elk Grove Village, IL 2004 to 2006 KITCHEN REFACING SPECIALIST / SALES ASSOCIATE

Provide product expertise and quality service to customers of home improvement chain.

Ensure service leads to closings by providing exceptional and knowledgeable customer service. Collaborate with team members to meet department goals.

Key Achievements:

Consistently closed sales and meet sales objectives.

Mobile, Olympia Fields, IL 2002 to 2004 OPERATIONS MANAGER

Spearheaded all daily operations and built profitable client base of successful gas station.

Established business, oversaw daily operations and managed all financials. Hired, supervised and trained staff in customer service and technical processes.

Key Achievements:

Maintained profitable operations, resulting in successful buy-out after 2 years.

SYSTEMAX RETAIL SALES, INC. – Orland Park, IL 1999 to 2001 VICE PRESIDENT

Spearheaded operations and sales for retail division while providing visionary leadership.

Supported retail sector by providing customer support and business operations expertise. Established pricing leveraged to produce profits. Analyzed P&L and applied results to control expenses and increase revenue. Created training module for call centers.

Key Achievements:

Developed and delivered strategic multi-faceted marketing plans, including cutting edge multimedia advertising and promotions.

PROTEVA COMPUTERS, INC. – Posen, IL 1995 to 1999

GENERAL MANAGER / SALES MANAGER

Seized opportunity in thriving market to establish and successfully operate business offering exciting new computer products; drove business to increase sales from $200k to $20 million.

Oversaw daily operations, including dealer sales, customer relationship management, and strategic planning. Hired, supervised and trained staff in sales procedures.

Key Achievements:

Launched successful operational initiatives, resulting in significant growth expansion; grew small business operations to corporate status within 3 years.

Introduced new computer products to marketplace via successful marketing campaigns and talent for productive customer service.

Identified and followed through on training development need; created and implemented training program designed to prepare sales team for success within 3 weeks.

FOUNTAIN MARKETING GROUP – South Holland, IL 1988 to 1995

GENERAL MANAGER / PRESIDENT

Transitioned small company from start-up to fast-growth track and provided executive leadership.

Established company and managed all sales, marketing and operations. Analyzed business models and modified successful models to meet business needs.

Key Achievements:

Rode success of new business to establish subsidiary company producing $12 million in sales for 1993; added 2% to net profits of parent company.

Doubled sales to $40 million from 1991 to 1993.

EDUCATION

Bachelor of Business Administration

Governors State University – University Park, IL

JOHN ROBERTS

16754 Pineview Drive • Homer Glen, IL 60491

ad4chw@r.postjobfree.com • Home: 815-***-**** • Cell: 815-***-****

With a highly successful background in driving sales to generate significant profits and the proven ability to manage operations and sales staff to excellent productivity, I am exploring challenging manager opportunities with your company, where my talent, self-motivation and drive to succeed can be used to their fullest advantage to increase the bottom line. My enclosed resume will illustrate that I offer a consistent track record of seizing growth opportunities, developing strategic plans that produce results and training staff to succeed within a very short time frame.

I also offer expert communication skills and the ability to deliver dynamic presentations. In addition, my networking and collaboration skills are well developed, and I know how to communicate across all employee levels to meet goals. My professional history includes over 10 years of overseeing both sales and operations for startup and established companies, including leading a startup computer company to rank as corporate status within 3 years. As also indicated in my enclosed resume, a few of my other qualifications include:

qAchieved hundredfold increase in sales through strategic marketing, effective operational initiatives and results-producing training programs.

qLaunched new company and grew from zero to $12 million in annual sales; outgrew location in 5 months due to market penetration and saturation.

qSkilled in all aspects of sales and operations management, including business planning, marketing initiatives, training and development, administrative functions and financial tracking.

With these qualifications and experience, I am confident I could become a valuable and immediate asset to your company, producing record sales while leading teams to outstanding performance. Thank you for your consideration. I look forward to hearing from you in the near future.

Sincerely,

John Roberts

Enclosure

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