MARK MANZELLA

*** ******** *********

Tonawanda, New York 14223

716-***-****

ad4cgp@r.postjobfree.com

EDUCATION Kennesaw State University

Accounting

Advanced Training Center

Welding Technology Certification

EXPERIENCE 7-Eleven

General Manager July 2019 – Present

• Ordering and maintaining inventory

• Resolve problems that may arise (ie: customer complaints, disputes between co-workers and/or customers, etc.)

• Maintenance and inspection of store to be sure standards are met according to the health department and 7-Eleven Corporate

• Bookkeeping

• Scheduling

• Interviewing and hiring staff and maintaining that staff is informed of what is expected of them

• Cash-handling & banking

• Review all previous day summaries of receipts

Lyft

Driver September 2018 – July 2019

Tim Hortons - Harbor Center

General Manager March 2017 – July 2018

• Maintain inventory of food, beverages and supplies

• Resolve problems that may arise with regard to complaints about food service or quality, employee conflicts, customer conflicts, etc.

• Maintenance and inspection of restaurant to be sure standards are met according to the health department

• Bookkeeping

• Scheduling

• Interviewing and hiring staff and maintaining that staff is informed of what is expected of them

• Overlook staff to maintain consistency of quality and presentation of the meals being prepared/delivered

• Review all previous day summaries of receipts

• Review of P&L statements

MARK MANZELLA

146 Traverse Boulevard

Tonawanda, New York 14223

716-***-****

ad4cgp@r.postjobfree.com

Chartwells at Canisius October 2016 – March 2017

Manager of Tim Hortons

Manhattan Bagel December 2014 – August 2016

General Manager (Remaining three stores in WNY closed) The Flying Turtles Bar & Grill

Manager March 2009 – December 2014

Bova’s Deli

Owner & Manager April 1994 – December 2018

SKILLS Computer educated (Windows, Microsoft Outlook, Microsoft Office), ServSafe Certified, P&L Knowledge, Communication/Customer Service Skills, Organizational Skills, Professionalism, Hard-working.

*References available upon request

Contact this candidate