CASSANDRA DVORSKY

*** **** ***** ** ad4cf9@r.postjobfree.com

Lincoln, CA 95648 916-***-****

PROFESSIONAL SUMMARY

Dynamic and seasoned banquet server with four plus years of experience in the hospitality industry. Adept at delivering exceptional service and creating memorable guest experiences in high-volume banquet settings. Possess a thorough understanding of banquet operations, including setup, service, and breakdown. Proven ability to anticipate guest needs, adapt to changing demands and ensure seamless event flow. Collaborative team player with strong communication and interpersonal skills, committed to upholding high standards of professionalism and guest satisfaction. SKILLS

• Food and Beverage Knowledge: Familiarity with various types of cuisine, beverages, and serving techniques.

• Communication: Clear and effective communication with colleagues, guests, and management to ensure smooth coordination during events.

• Customer Service: Ability to provide exceptional service to guests, anticipate their needs and exceed their expectations.

• Interpersonal skills: Conflict management, collaboration, reliability, empathy.

• Professionalism: Maintaining a polished appearance, demeanor and attitude while representing the venue.

• Attention to Detail: Ability to ensure accuracy in set-up, presentation, and service to maintain high-quality standards. RELATED EXPERIENCE

SAFE CREDIT UNION CONVENTION CENTER MAY 2023 - PRESENT SACRAMENTO, CA

BANQUET SERVER

• Set up banquet rooms according to event specifications, including but not limited to arranging tables, chairs, linens and table settings.

• Ensure proper event set-up in accordance with Banquet Event Order

• Work closely with the kitchen and bar staff to coordinate timing and ensure seamless delivery of food and beverages.

• Maintain a clean and organized workspace, clearing tables, resetting tables for the next course, and disposing of waste.

• Monitor and replenish beverages, condiments, and other supplies throughout the event to ensure guest satisfaction.

• Follow all safety and sanitation protocols, including proper food handling, storage, and disposal procedures.

• Anticipate guests’ needs and respond promptly to requests for additional items or special accommodations.

• Assist with event breakdown and clean up tasks, including clearing tables, removing linens and storing equipment. GATEWAY COMMUNITY CHARTERS JULY 2019 – NOVEMBER 2022 MCCLELLAN, CA

FISCAL SERVIES - ACCOUNTING

• Perform clerical accounting, financial or bookkeeping work associated with the maintenance of journals and subsidiary ledgers, accounts receivable, accounts payable, fiscal controls and similar financial records.

• Keep ledger accounts; balance accounts; review, identify and correct irregularities; assist with collections of delinquent accounts.

• Process accounts payable involving the review and coding of invoices to appropriate contracts; verify materials are received and charges are accurate; monitor contracts to ensure sufficient funds for payment. BRICKYARD KITCHEN AND BAR JUNE 2018 – DECEMBER 2018 ROSEVILLE, CA

SERVER

• Immediately greet guests and guide them through the menu while demonstrating genuine hospitality.

• Proven ability to handle cash and process payments accurately.

• Accurately record guests' food order ensuring each guest receives their order to exact specifications.

• Effectively communicate with team members to ensure we are meeting guests needs and working cohesively as a team.

• Demonstrate a "guest-first" mindset by placing high priority on the guest experience ensuring repeat customers.

• Upselling and promoting special offerings, cocktails, or events to increase sales.

• Consistently work in a fast-paced environment with the ability to remain calm in high stress situations. CHEVYS ON THE RIVER MARCH 2012 – JULY 2015

SACRAMENTO, CA

COCKTAIL SERVER

• Demonstrate knowledge of menu by answering all the guests’ questions, making recommendations, subtly and successfully upselling patrons with ad-ons and drink specials

• Prepare and service beverages according to time and quality standards.

• Bus and manicure tables throughout shift, attend to the needs of the guests in a professional and courteous manner.

• Work cohesively with kitchen staff and front of house to ensure we are providing our guests with a positive experience.

• Ensuring responsible alcohol service by verifying legal drinking age and monitoring intoxication levels.

• Adhering to established opening and closing procedures for the bar.

• Creating and maintaining a visually appealing bar presentation.

• Mixing and serving alcoholic and non-alcoholic beverages according to recipes and customer preferences.

• Adhering to all local, state, and federal regulations regarding alcohol service.

Contact this candidate