Martha Schoenewe

503-***-**** ad4cf5@r.postjobfree.com

SUMMARY

A self-motivated multi-tasker, I am committed to quality results and encourage the success of all team members with an emphasis on ethics, communication, empathy, and training. I skillfully manage complex projects and yield impactful outcomes by leveraging my education and background to develop creative solutions which address longstanding challenges.

EXPERIENCE

Site Director– Paws for Purple Hearts, San Antonio, Texas March 2023 – March 2024 In this role, I was a program and operations director for a nonprofit organization providing canine-assisted therapy to disabled veterans throughout Texas. In this capacity, I was routinely and independently responsible for the following:

● Leading the development of as well as independently developing a minimum viable product plan including methodology, resource requirements, timelines, priorities, and budget impact. The purpose of this plan was to streamline volunteer needs and reduce strain on program staff.

● Implementing, executing, and monitoring a budget of over $500k with a staff of five interdisciplinary individuals, and restrategizing purchasing habits thereby successfully ending the fiscal year 15% below budget target.

● Leading the site to surpass its initial fundraising goal by over 84% due to personal oversight of the organization’s budget management and donor development. In this capacity I was directly responsible for directing and performing budget planning, communications planning, stakeholder management, and professional networking.

● Setting up a site continuity plan, restructured safety protocols, created a field trip usage plan for program instructors to meet budget, established a marketing plan, and developed strong community partners.

● Leading the analysis upon onboarding to determine facility needs, and identifying key resources within the staff to take on various aspects of the projects I intended to implement.

Program Manager – MAC Office of Bexar, San Antonio,Texas June 2022 - August 2022 I developed functional program pathways for administration of attorney assignments and distribution of over 26,000 cases annually to approximately 300 panel attorneys. In this role, at the Managed Assigned Counsel Office I was responsible for leading the strategic planning and establishment of goals and objectives for the program, data analysis, and the administration of the vouchers system. In this position, I was independently and collaboratively responsible for the following:

● Leading the development of functional paths and vet vendors and determining software requirements to administer assignments, issue payments, and validate expenses.

● Implementing and monitoring vendor RFIs, RFPs, and vendor contracts of up to

$100k individually.

● Strategizing and organizing the establishment of program goals and objectives to meet the needs of multi-level stakeholders and clients.

● Performing complex data analysis, developing a novel database, and developing and maintaining relationships across multiple levels of administrative and political positions.

Program Director – Meals on Wheels, San Antonio, Texas November 2018 - July 2019 I removed barriers to staff resulting in a reduction in intake-to-meal time, clerical errors, and a reduction in client-facing paperwork. Created opportunities for budgeting more net services to clients with a higher quality of perceived service to the client. Established fleet care program, route optimization, development plans, and standardization of processes and forms. In this role, I was routinely and independently responsible for:

● Developing and implementing comprehensive program strategies, resulting in maximized efficiencies in Client Services, Kitchen, and Fleet Vehicle departments.

● Directing three multidisciplinary teams through removing barriers to staff resulting in 25% speed increase from intake-to-meal delivery time, simultaneously removing clerical errors by 20% and condensing redundant intake forms by 40%.

● Monitoring and executing an annual program budget of over $2M, with a focus on efficiency in resource allocation and compliance with grant requirements, resulting in financial sustainability and accountability.

● Establishing and maintaining strategic partnerships with community stakeholders, government agencies, and other nonprofits in order to best leverage resources and maximize program impact.

● Creating a system of internal and external regular program evaluations to measure outcomes and effectiveness, utilizing data to make informed decisions and drive continuous improvement.

● Overhauling the management, routing, and practices of fleet vehicles, including safety and compliance evaluation and regular training in order to mitigate risk and enhance staff skills and capacities for effective program management.

● Implementing best program management practices, including tracking and reporting systems to ensure program quality.

● Representing the organization at conferences and forums to promote program visibility, build relationships, and advocate for policy changes aligned with program goals, including establishing a regional panel of experts on novel projects. United States Navy, San Antonio, Texas

Functional Operations Manager, Cyberwarfare January 2014 - January 2016 I cultivated efficient product-focused teams, brief high-level officials, and developed training and mentorship programs for new and experienced staff. In this role I was routinely and independently responsible for:

● Preparing and presenting regular briefings and reports to high-level officials, as well as providing additional context and insights.

● Analyzing metrics and key performance indicators to assess the effectiveness of both staff and project systems to identify risks and opportunities for improvement.

● Collaborating with cross-functional teams, including legal, compliance, human resources, logistics, and executive-level representatives to ensure alignment of project initiatives and program objectives with multi-level requirements.

● Developing training systems and mentorship programs for staff with varying levels of experience, covering multiple classified tools and enhanced analytical skills.

● Establishing and managing staff schedules over three shifts while balancing their collateral duties and military responsibilities, ensuring position coverage. Sr. Technical Writer, Quality Controller, International Liaison March 2012 - January 2016 I played a pivotal role in streamlining intelligence analysis and reporting process systems, and supported decision-making by providing timely reports with a high level of accuracy. I utilized strong analytical and effective communication skills to engage multi-level customers for key mission collaboration, expanded strategic partner relationships, and created standard operating policies in both English and Spanish languages. Created support implementation plans for new operations. In this role, I was routinely and independently responsible for:

● Engaging with multi-level customers for key mission collaboration projects and developing strategic partner organization relationships to achieve project goals.

● Creating standard operating procedures and process policies for existing and new programs to improve staff and client outcomes.

● Streamlining high-level reporting processing to ensure that high quality reporting was delivered to its intended customers in a timely manner for both tactical and strategic projects and programs, with a high level of accuracy.

● Reviewing intelligence analysis and reports for accuracy, leading to a 30% increase in both program production and quality in four months.

● Developing support implementation and safety plans for augmentee operations.

● Establishing and maintaining strong working relationships with internal and external stakeholders across multiple organizations and jurisdictions. Intelligence Analyst and Spanish Interpreter January 2010 - May 2014 I provided critical intelligence analysis and Spanish translation skills to multi-level operations. Furthermore, I developed and implemented task and analysis training plans including cross-skill training, capitalizing manpower. I managed scheduling and critical project coverage, multi-year personnel rotations, collaborative process prioritization and workflow, as well as professional development. In this role, I was routinely and independently responsible for:

● Providing summarization, and fully-detailed analysis of Spanish and English intelligence matters.

● Developing and implementing task and analysis training plans, including cross-skill training, in order to capitalize available manpower.

● Scheduling essential project and shift coverage, including multi-year personnel rotations, covering collaborative process prioritization and workflows and professional development planning.

● Engaging multi-level customers for mission collaboration activities and building relationships.

EDUCATION

Degrees

● Master of Public Administration, 2021

● Bachelor of Science in Business Administration, 2016

● Associate of Spanish, 2011

● Associate of Applied Arts, 2004

Certifications

● Program Management Professional (PMP) PMI, 2023

● Notary Public Texas, 2022

● Graduate Certificate in Nonprofit Management UTSA, 2020 CLEARANCES

● TS/SCI, 2010-2016 (currently inactive)

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