AB Amanda Brooks-Mitchell

New Iberia, LA ***** 337-***-****

ad4cei@r.postjobfree.com

PROFESSIONAL

SUMMARY

Detail-oriented Retail Manager with 10+ years of experience seeks to improve overall efficiency in retail environment.

ACCOMPLISHMENTS Proud veteran of the United States Marine Corps. WORK HISTORY STOCKING COACH 3 03/2015 to 03/2021

Walmart Lafayette, LA

Assigned tasks to associates to fit skill levels and maximize team performance.

Recruited and hired qualified candidates to fill open positions. Coordinates, completes, and overseas assignments by developing and maintaining relationships with key stakeholders.

Supporting plans and initiatives to meet customer and business needs. Identifying and communicating goals and objectives. Building accountability for and measuring progress in achieving results. Identifying and addressing improvement opportunities. ASSISTANT MANAGER 04/2004 to 11/2014

Centennial Wireless New Iberia, LA

Supervised day-to-day operations to meet performance, quality and service expectations.

Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences. Mentored team members to enhance professional development and accountability in workplace.

Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service. Helped with planning schedules and delegating assignments to meet coverage and service demands.

Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

EDUCATION High School Diploma 05/1987

New Iberia Senior High School, New Iberia, LA