Sales Specialist Relations Manager
Resume:
Diana G. Byers
Gig Harbor, WA *****
**************@*****.***
OBJECTIVE:
A position, which provides opportunities to utilize my multi-tasking skills in a professional office with challenges and advancement potential to help me grow so I can help as many as possible.
RELEVANT SKILLS:
Marketing / Customer Service / Public Relations
*20 years of Marketing with fourteen in Memory Care, Assisted Living & Retirement.
*Work closely with all customers and vendors to ensure excellent service maintain excellent working relationships. *Bilingual English/Spanish
*Work closely with employees & management to ensure an excellent working environment for all.
Management
*Manage all aspects of the office
*Manage front office staff
*Supervise staff of 6-8 in AL and In Home Care
* Assist all customers with any problems or concerns
*Administrative support to Owners, General Managers & Executive Directors.
*Assist all department heads and employees with any problems or concerns pertaining to human resources or payroll.
Payroll
*Quick Books payroll, payroll taxes, quarterly taxes, 401K. * Certified payroll *Kronos
*Great Plains, ADP, Spectrum/MDI, HR Passport, Maxwell *Benefits administrator
*Construction, retail, commission & bonus *Payroll for 10-175 employees
*All aspects of Human Resources, garnishments, and reviews. *Benefits, open enrollment
Accounting
*Accounts payable, accounts receivable, collections, job costing *Medicare/Medicaid billing *Medical & dental insurance. *LTC Insurance
*Familiar with and have mastered many medical software programs.
*Quick Books payroll, payroll taxes, quarterly taxes
*Track vacations, time off, rate changes, garnishments, and reviews.
EDUCATION:
WHCA 10/15/2013 – 10/18/2013
A+ Assisted Living Administrators Training, Certified
Puget Sound Institute of Technology 9/86-5/87
Computerized Medical Dental Office Program, Deans List, GPA 3.97
Highline Community College 9/1976 – 6/1978
General business courses related to office machines and office operations.
EMPLOYMENT HISTORY:
10/19/23 - 2/22/24 Community Sales Manager, Holiday by Atria Peninsula Independent
8/19/19 – 10/18/24 Community Relations Manager Franklin, Victoria & Liberty Place
3.5 years of Career Development for Regional Sales Specialist. 9 months training for Group Mentoring.
3/25/19- 8/16/19 Community Relations Manager, Artesian Place
4/18 – 3/23/19 Director of Sales & Marketing, Solstice Senior Living Point Defiance
7/17 –3/18 Community Relations Director, Village Concepts
10/16 - 7/17 Office Manager / Marketing Synergy Home Care Tacoma
1/16 - 7/16 Office Manager Comfort Keepers In Home Care Bremerton
5/14 – 1/16 Director of Financial Services/Business Office Manager: Payroll, HR, back up Marketing, Brookdale Senior Living, Foundation House
10/13 – 4/14 Assistant Business Office Manager, Bremerton Health and Rehab
11/12-10/13 Business Office Manager /Bookkeeper/Payroll, HR, Olympic Alzheimer’s
Residence
4/10-11/12 Business Office Manager / Back up Marketing /Payroll, Bay Vista Commons
10/09-4/10 Office Manager / Back up Marketing / Payroll, Park Vista Retirement
5/07 - 4/09 Office Manager/Bookkeeper/HR, BB Electric
9/07- 12/10 Bookkeeper/PR/Marketing, The Green Shop / Affordable Millwork Concepts
11/05-5/07 Office Manager/Bookkeeper of That Kitchen Shop, J&B Construction/Cabinets.
Prior to 2007 18 years medical office
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