CHRISTOPHER YOUNG

Henderson, NV *****

702-***-**** - ad4c9c@r.postjobfree.com

PROFESSIONAL SUMMARY

Seasoned Operations Manager and talented leader with over 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

QUALIFICATIONS

25 years Management Experience in Operations, Warehouse, Production and Logistics Highly Computer Literate, Expert in MS office, Strong Excel background Strong Leadership, Organizational, Multitasking and Problem-Solving skills Highly Effective Communication Skills, both written and verbal Strong Customer Service Skills with a background in complaint resolution Track record of streamlining Operations making them more efficient and profitable. WORK HISTORY

01/2017 to

12/2022

OPERATIONS MANAGER

VALENSARIO MGMT – Las Vegas, NV

Consulted with trucking companies, guiding them into the delivery market and providing ongoing assistance. Improved operational efficiency by streamlining processes and implementing cost-saving measures. Ensured full compliance with DOT standards and client requirements for drivers and vehicles. Advised clients on contract and rate negotiations with On Trac, Amazon, and Golden State delivery facilities. 01/2016 to

01/2017

GENERAL MANAGER

KEYSTON BROS. – San Diego, CA

Developed and executed monthly sales promotions, tailored item selection, and created targeted sales materials based on customer demand and sales history.

Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty. Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.

Managed budget implementations, employee reviews, training, schedules, and contract negotiations. 01/2010 to

01/2016

OPERATIONS MANAGER

PENNRIDGE TRANSPORTATION – Poway, CA

Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.

Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands. Analyzed and reported on key performance metrics to senior management. Negotiated contracts with vendors and suppliers to obtain best pricing and terms. Supervised operations staff and kept employees compliant with company policies and procedures. 02/2005 to

06/2008

PRODUCTION SUPERVISOR

CASCADES TISSUE GROUP – Kingman, AZ

Managed team of 25 production associates, overseeing productive production processes and meeting all deadlines. Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.

Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.

01/2002 to

02/2005

WAREHOUSE MANAGER

GUARDIAN FIBERGLASS – Kingman, AZ

Increased warehouse efficiency by implementing new inventory management systems and procedures. Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.

Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times. Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies. Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution. 01/1999 to

01/2002

OPERATIONS MANAGER

CANYONLANDS PUB – Flagstaff, AZ

Led an operations initiative resulting in a significant reduction of inventory overhead by nearly 30% and a decrease in operating costs by almost 15%.

Negotiated price and service with customers and vendors to decrease expenses and increase profit. Increased profit by streamlining operations.

Led hiring, onboarding and training of new hires to fulfill business requirements. Spearheaded process improvements, resulting in increased productivity and reduced operational costs. 08/1997 to

01/1999

STORE MANAGER

THE BEACH CLUB – Kingman, AZ

Duties included Retail Sales/Customer Service day to day operations. Increased store profitability by implementing cost-saving measures and efficient inventory management strategies. Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

11/1992 to

08/1996

ASSISTANT STOCK CONTROL MANAGER

UNITED STATES MARINE CORPS – Camp Pendleton, CA

Supervised, directed and motivated a 7 member team, responsible for accurate record maintenance of nearly 16,000 items.

Optimized reorder points and safety stock levels based on lead times, demand variability, and desired service levels.

Reduced stock discrepancies through thorough analysis of variances and implementation of corrective actions. In addition to inventory/warehouse duties, assigned to the "In House Computer Technician" responsible for identifying and solving computer related hardware/software problems. Set up communications command post in Qatar, during first Gulf War, logistics coordinator. SKILLS

Contract Management

Customer Service

P&L Management

Customer Retention

Process Improvement

Inventory Management

Production

Operational Efficiency

Warehouse Operations

Superb Time Management Skills

Contract Negotiation

Inventory Control

MS Office

Policies and Procedures Implementation

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