CONTACT

Address : Fresno, CA *****

Phone : 559-***-****

Email : ad4c8w@r.postjobfree.com

CERTIFICATIONS

Certified Phlebotomy Technician,

CPT-02382859, 01/09/26

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American Heart Association (AHA)

Basic Life Support (BLS), 07/01/25

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SKILLS

Venipuncture

Specimen Collection

Capillary Puncture

Customer service

Versatile

Leadership

Attention to Detail

Energetic

Knowledgeable in Microsoft Office

Office equipment skills

EDUCATION

Associate of Science : Human

Biology, Expected in 12/2025

Fresno City College - Fresno, CA

33 completed units

A.S. in progress

California State License :

Phlebotomy, 01/2024

Phlebotomy Training Specialist

- Fresno, CA

Completed Phlebotomy Training

Specialist program

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Externship at Monarch Medical Clinic,

Fresno, CA for 40 hrs. to obtain CPT

license.

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PROFESSIONAL SUMMARY

Competent Phlebotomy Technician knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. WORK HISTORY

Administrative Assistant (HR & Office Support), 10/2023 to Current

Kure Home Health - 1050 Shaw Ave, Ste 1053, Clovis, CA 93612 Administrative Assistant (Intake/HR), 08/2021 to 09/2023 HealthPoint Home Health - 2137 Herndon Ave Clovis, CA 93611 Kitchen/Teacher Aide, 07/2019 to 08/2022

HR lead; processing staff on-boarding and ensuring compliance with company policies

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• Provide essential office and clinical support to streamline daily operations Collaborate seamlessly with teams to optimize workflow and enhance overall efficiency

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Maintain effective communication with patients, families, and healthcare professionals

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Manage patient referrals, examine insurance eligibility, and coordinate patient care with referral sources.

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• Cross trained in Quality Assurance of nursing documentation

• Volunteered to help with special projects of varying degrees of complexity Developed and updated spreadsheets and databases to track, analyze, and report on performance and clinical data

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Excellent customer service by resolving variety of issues to boost patient satisfaction and company morale

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Managing patient referrals, examining insurance eligibility, and coordinating patient care with referral sources

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Collaborating with multiple departments and staff to ensure quality patient care

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Assisting Director of Nursing with administrative duties, reaching out to or following up with patients, referral sources, and clinical staff

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Quantifying clinical staff's weekly workload in collaboration with Schedulers to ensure quality patient care

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Collaborating with Clinical staff to ensure patient charts and visit notes are started within 5-day time frame to secure proper payment for services

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Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions

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Managed phone and email correspondence and handled incoming and outgoing mail and faxes

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DIANA VERDUZCO-CONTRERAS

High School Diploma, 06/2016

Sunnyside High School - Fresno,

CA

Completed all four years under the

Doctor's Academy program.

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Jack and Jill's Early Child Development Center, Inc.

(Formerly Jack and Jill's Educational Center) - 969 S Willow Ave, Fresno, CA 93727

Team Member/Delivery Driver, 07/2017 to 08/2019

The Pizza Pit - 4289 N Cedar Ave, Fresno, CA 93726 Managed food inventory and worked directly with representatives to resolve ordering issues

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Documented child meal counts and maintained records of food use in Menu Production Records

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Ensured children received healthy meals and snacks, following USDA Child Care Food Program guidelines

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Provided care, guidance, and education to children under direct teacher supervision

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Monitored children, ensuring security, safety, and health standards of facility were met

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• Sanitized eating areas before and after every meal. Answered phone calls, took and inputted food orders into cash register, and assessed dining needs of customers

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Ensured customer needs were met by communicating effectively with team

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• Marketed current specials and promoted monthly family deals Delivered meals efficiently within 10 miles, using best route options, and kept customers updated with their orders

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Oversaw daily operations, including responsibility for lockup and setting security system at second location

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Trained employees in fulfilling orders, operating cash registers, and preparing variety of menu items in fast-paced environment

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Maintained cleanliness by keeping dining and work areas tidy, wiping down bar, and washing dishes.

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Contact this candidate