Evelyn matos

Cell: 813-***-****

Email: ad4c8q@r.postjobfree.com

Objective: To obtain a position that can utilize my clerical experience and benefit from my dedication to customer service excellence and hard work ethic.

Work History

Veterans Canteen Service, James A Haley VA

June 2008 – Present

Operations – key holder with safe access, closing duties, deposit responsibility

Used appropriate reports to provide requested documentation to employees. Maintained office files and records

Knowledge of VA regulations, station polices and legal entitlement of benefits

Responsible for sanitation requirements, administrative documentation

Responsible for training new employees to meet or exceed administrative standards

Maintain safety standards, administrative documentation and accountability

Meet the needs of customers while supporting the VA Mission and Vision Statements.

Cashier responsibilities of counting down tills, verifying deposits

Receiving responsibilities included checking in items at the dock and into inventory management system

Accountable for verifying change fund, accounting accuracy

Retail responsibilities include cleaning, restocking, checking outs, replenishing clothing, and resetting planograms.

Assist in kitchen staff and filling in as needed.

Assisted with the maintaining and documentation of employee attendance and leave.

Communicates and treats customers, veterans, caregivers, visitors and all VA staff in a courteous, tactful, and respective manner.

Provides great customer service

Computer skills/ Specific Job Related Skills

Typing proficiency 40 words per minute

POMS/ASR applications

VISTA

SharePoint

Telephone etiquette

Preventing Catastrophic to Patient Identity

Microsoft Office

Education

1984-1987 Gull High School Brentwood N.Y.

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