Resume

Cynthia L. Stedman

***** *. ******** **

Sun Lakes, AZ 85248

520-***-**** / ad4c8i@r.postjobfree.com

Professional Experience

Penske Automotive Group July 2017 – December 2023

Penske Automotive Group, Inc., headquartered in Bloomfield Hills, Michigan, is a transportation services company that operates automotive and commercial truck dealerships. Penske Automotive Group is a member of the S&P 400 Mid Cap Index, Fortune 500, Russell 1000, and Russell 3000 indexes.

Duties

Internal Dealership Auditor for West Region.

Warranty, cit, reporting, team building

Analyze Financial Data for Area CFO

Compliance and process implementation for both Fixed and Variable operations.

Training of dealership staff on dealer process, procedures, and best practices.

Berkshire Hathaway Automotive October 2011-present

The Berkshire Hathaway Automotive, Inc is one of the largest automotive dealership groups in United States, with dealerships in 10 states with 81 independently operated dealerships nationwide.

Duties

Internal Dealership Auditor.

Reconciliation of GL & schedules.

Analyze Financial Data

Compliance and process implementation.

Training of new hire auditor on dealer process, procedures, and accounting best practices.

CDK Dealer Services June 2010 to October 2011

A multibillion-dollar, providing integrated technology and training solutions to 25,000 dealers internationally. Founded in 1961, publicly owned. Headquarters Hoffman Estates, Illinois.

Duties

• Trainer of software, processes, and best practices to all

departments of a dealership. Departments included Accounting,

Finance, Sales, Service, and Parts. Expert in All areas of

Accounting, Finance and Insurance and Sales departments

• Mentored and managed new hires and those completing on- the- job

training.

• Managed and supervised the implementation of training solutions.

• Managed the conversion and implementation of computer software

DMS.

• Conducted training sessions with auto dealership clients in

various styles. Training styles including Train-the-Trainer,

one-on-one and classroom settings.

• Assisted dealership in reconciliation of accounts and bookkeeping

cleanup functions.

Results

• Improved processes for implementing client installations and

conversions.

• Improved training and implementation documentation to assist new

hires in faster ramp up.

Peq INC

EBAY Product consultant and Trainer August 2009 to February 2010

Duties

• Best practice training to automotive dealerships for EBay Motors

to increase sales and profitability.

• Trained photography, description writing, and process

implementation according to power sellers’ best practices for eBay

motors.

Henry and Horne, LLP

Accounting firm, 50 - 200 employees, Industries include automotive,

municipality, and not-for-profit with locations in Arizona. Founded in

1958 and Voted Best Place to Work in the Phoenix area.

Senior Accountant August 2007 to January 2009

Duties

• A senior accountant in the automotive department.

• Specific tasks included client accounting audits, compliance

audits, reviews, training dealership personnel on all functions of

the accounting office, scheduling, project planning, and the handling

of all travel arrangements.

Conducted IT security audits and training to dealership personnel on the Reynolds & Reynolds DMS system. This would include audit of computer access of current employees, and former employees have been eliminated. Audit of employee actions including documents being viewed and screens being utilized.

Acting controller for automotive clients. Duties included ending

month, creating financials, reconciliation of accounts and process

training of onsite employees.

Results

• Improved processes for several clients that resulted in an

increase of profits and decrease in expenses.

• Improved compliance audit processes that resulted in saving hours

of audit time previously unpaid by clients.

• Created an in house training tool to help audit staff understand

various computer systems.

THE REYNOLDS & REYNOLDS CO, INC

A multibillion-dollar, 4000-5000 employees, computer software, professional services, and document solutions company for the automotive industry. Founded in 1866, privately owned. Headquarters Dayton, OH.

Software Training Consultant September 1996 to August 2007

Duties

• Trainer of software, processes, and best practices to all

departments of a dealership. Departments included Accounting,

Finance, Sales, Service, and Parts. Expert in All areas of

Accounting, Finance and Insurance and Sales departments

• Conducted training seminars teaching dealership accounting, best

practices, and how to train to various types of personalities.

• Mentored and managed new hires and those completing on the job

training.

• Managed and supervised the implementation of training solutions.

• Served as product and process expert for the sales department

within the company

• Managed the conversion and implementation of computer software

DMS.

• Conducted training sessions with auto dealership clients in various

styles. Training styles including Train-the-Trainer, one-on-one and

classroom settings.

• Assisted dealership in reconciliation of accounts and bookkeeping

cleanup functions.

Results

• Created a Standardized, Repeatable Training solution and materials,

that contributed to the decrease of training time required for new

hires to become acclimated from 6 months to 2 months.

• Improved processes for implementing client installations and

conversions that resulted in a 20% decrease in time needed to

complete training. This saved the company thousands of dollars in

expenses.

• Served as product and process expert for the sales department

resulting in a 12% increase in sales in the region and helped bring

the Chicago territory to number 1 in the nation for sales.

• Set a positive work example, increasing productivity and decreasing cost to install throughout the department by 15%.

Steve Foley Cadillac, Inc 1989-1996

A “Masters of Excellence” for 33 consecutive years, auto dealership, 150+ employees, Founded in 1964 in Northbrook, Illinois.

Bookkeeper

Duties: Billing clerk, Accounts Payable, Payroll, Created and submitted financial statements, Accounts Receivable, Inventory control, General ledger, and Schedule reconciliation. System administrator for the Reynolds & Reynolds system.

Jack Winters Buick-Mazda, Inc

Bookkeeper 1984-1989

Automotive dealership in Waukegan, IL

Cashier, accounts payable, billing clerk. Customer service manager.

Community Hospital 1981-1984

Munster Indiana - full service hospital

Special internship for the hospital Laboratory. CCU and ICU departments as volunteer.

Education

2010 Associate Degree in Accounting

University of Phoenix

1985 Diploma

Waukegan West High School

Certifications:

CTT – Certified Technical Trainer

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