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Customer Service Territory Manager

Location:
South Windsor, CT
Posted:
March 15, 2024

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Resume:

Jamari Gaynor

Territory manager

Enfield, CT ****2

ad4c7c@r.postjobfree.com

+1-860-***-****

Seeking employment where my education skills and experience will be utilized. Work Experience

Train Conductor

Amtrak - Springfield, MA

January 2023 to Present

• Responsible for the safety of trains as well as their passengers and crew.

• Adhere to strict safety rules, while simultaneously providing superior customer service to passengers.

• Be familiar with daily changes on track that can hinder safety if not aware of change

• Responsible for issuing tickets, checking carriages before the journey, making sure equipment works properly, checking travel documents, answering to passenger inquiries, helping passengers get on and off the train safely

Operations Manager

R&R Corrugated Packaging Group - Bristol, CT

August 2021 to Present

• Coach training develop machine operators

• Help with meetings and sales ideas

• Customer service, money handling, and contract negotiation

• Scheduling, payroll and budgets

• Organize all parts, and machines. Monthly inventory

• Help with driven sales, logistics, and production time District Manager

AT&T - Hartford, CT

February 2019 to August 2021

• Recruiting, training and disciplining store managers.

• Ensuring operational efficiency in each store.

• Ensuring that marketing efforts are consistent across each store.

• Setting regional goals such as sales estimates and revenue projections.

• Ensuring that the stores under their supervision adhere to company and industry regulations.

• Ensuring that all stores meet safety and cleanliness standards.

• Customer service, money handling, and contract negotiation Area territory manager

Citi Trends - Hartford, CT

January 2016 to February 2019

• Resolve customer problems and handle customer complaints.

• Work to meet all sales targets, plan store sales strategies, analyze sales data, and work to expand sales.

• Manage retail store staff, hire and train new employees, motivate current employees, schedule employee hours, and oversee payroll.

• Plan store layout and displays to simplify customer shopping and promote products. project coordinator

cw resources - New Britain, CT

January 2015 to February 2016

Responsibilities

• Supervise and conduct projects

• Responsible for supplies to all 30 buildings

• Payroll done weekly

• Customer service, money handling, and contract negotiation

• Responsible for scheduling for all employees in my department Accomplishments

Complete all project with high level of excellence. Skills Used

Excellent communication skills needed in this position Equipment Technician

Invacare - Wallingford, CT

July 2014 to January 2015

Conduct arrival dates for equipment daily with Directors and Nurses at Nursing Facilities.

• Deliver medical equipment including oxygen to facilities as well as private homes for patients.

• Assembles medical equipment at time of delivery

• Demonstrate the functions of all medical equipment being delivered to nurses and staff members. Revenue Auditor

Adecco USA/UPS - Hartford, CT

February 2013 to July 2014

Calibrate scanners daily

• Supervise employees while scanner is operating

• Completed daily reports and error reports

Correctional Officer

State of North Carolina - Raleigh, NC

January 2008 to February 2013

Supervise and instruct inmates assigned to various work assignments

• Maintain discipline and order among inmates

• Enforce rules and regulations for the safety, health, and protection of inmates such as searches of the inmates and their living quarters for contraband.

• Assist in recapturing of escapees

Ramp Controller

Swissport USA - Raleigh, NC

August 2007 to January 2008

Ensured positive control of aircraft within assigned area in accordance with procedure set forth by FAA and contracted agencies.

• Identified and resolved issues within an integrated software system for pilots.

• Supervised, trained, and coached employees within company policies and practices.

• Operated the information display systems, video cameras, monitors, and aeronautical VHF Aircraft Fueler

Worldwide Flight Services - Hartford, CT

January 2005 to August 2007

Filled a large truck and delivered fuel to the aircraft

• Fueled the plane in a timely manner to keep airport running on schedule

• Maintained safety protocols on airport runway

Education

Business Management

Southern New Hampshire University

January 2014 to Present

Sports Medicine

Central CT State University - New Britain, CT

2004 to 2006

Diploma

Enrico Fermi High School - Enfield, CT

Skills

• inventory

• Scheduling

• Payroll

• Operations

• Training

• Law Enforcement

• Project Coordination

• Profit & Loss

• Retail Management

• Management

• Security

• Store Management Experience

• Budgeting

• Contract Negotiation



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