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Customer Service Front Desk

Location:
Durham, NC
Posted:
March 15, 2024

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Resume:

Leah Evora

Durham, NC *****

ad4c70@r.postjobfree.com

+1-803-***-****

Hello my name is Leah,

I’m currently looking for a full time job, I have a lot of experience when it comes to Nursing, Customer service, Housekeeping/Laundry, Front desk/Sales Associate (when I volunteer to do my promo modelings and seasonal work) warehouse and so forth. I am open and quick to learn anything that will enhance my knowledge and better the company that I apply to. You can contact me through email or phone number that's provided on my profile please and thank you:) Work Experience

Laundry Attendant

Aloft Hotel - Durham, NC

June 2023 to February 2024

• Inspect and clean laundry equipment

• Maintain a clean working area

• Sorting, Washing, Drying and Folding linens

• Assist guest with questions or any issue

• Delivering laundry to guest

• Place folded linens into closet on labeled racks

• Keep track of laundry(Inventory)

• Process soiled linen according to the procedures

• Stain treatment

• Cleaning the lint out the dryer 2 times a day

• Collecting the dirty linen from housekeepers cart

• Strip vacant rooms and bring the dirty linens down to the laundry room Customer Service Associate

Strawbridge Studios - Durham, NC

October 2022 to February 2023

• Responsible for answering phone calls, emails/chats

• Familiar with outlook, Micro-soft word, and File maker

• Updating address

• Resending orders

• Editing pictures

• Tracking orders for customers and giving them an update

• Searching codes for pictures so customers can order them

• Resolve any questions/issue that the customer may have with there pictures Housekeeping/Laundry Attendant

Rizzo Center (Hyatt Hotels) - Chapel Hill, NC

March 2022 to July 2022

• Operating all laundry machinery

• Responsible for washing, drying, pressing and folding all hotel linens

• Replacing dirty linens with clean refurbished ones to the rooms that was assigned for that day

• Restock the closets with clean linens

• Cleaned 10-15 rooms within scheduled shift

• Stock and push housekeeping carts weighing up to 100 lbs.

• Enter guest rooms following procedures for gaining access and verifying status before entering.

• Replace guest amenities and supplies in rooms

• Clean bathrooms, remove trash, and room service items

• Straighten and organize desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings

• Vacuum carpets and perform floor care duties to guest rooms and hallways

• Capable of lifting 30-50 lbs as well as push, pull, carry, and place objects without assistance Customer Service Associate

Food Lion - Durham, NC

October 2021 to February 2022

• Redeem stamps/coupons

• Process exchange transaction

• Manage cash and credit card payments

• Issue receipts, refunds, and lottery tickets

• Bagging customers items

• Check the bottom of every cart and under all baby seats for items before completing an order

• Follow correct bagging procedures for the correct use of bags by type(Cold, Dry, Chemical items etc.)

• Identify customers need of assistance and offers to take the customer’s order to their car

• Price checks

• Ensure work station and front end area of the store has a neat and clean presentation

• Perform all other duties as assigned

Warehouse Associate

Multiple Location - Durham, NC

February 2021 to August 2021

• Experienced with moving product with pallet jack and placed at designated location

• Knowledge of how to pick and receive orders.

• Operate a RF scanner/computers

• Inventory count/check

• Aware of safety hazards

• Verify and keep records of materials

• Weigh, measure, pack and load orders that are ready for shipment onto the trucks Lead COVID-19 Tester

SC DHEC - Columbia, SC

December 2020 to March 2021

• Checking patients in and out

• Registering patients for testing

• Pre-labeling testing tubes

• Help set up the testing site

• In charge of packing and shipping the rest from that day

• Consultation

• Direct traffic

• Conducted the Covid test

• Inform patients about the mouth swab procedure that’s going be administrated

• Train other CNA's on testing procedures and policies Med Tech/CNA

Oakleaf Village - Lexington, SC

November 2018 to December 2020

• Responsible for administering daily medication to patients within the facility

• Document any injuries/falls

• Record medication dosage and times

• Reordering/refill prescribed medication

• Transport residents to multiple location with/without wheelchair, making sure the patient gets quality care when transferring

• Did a lot of heavy lifting roughly around 50-200lbs

• Experienced with training others on how to properly catered, greet, assist, and transfer patients to various locations

• Knowledge of how to properly turn/change positions to residents likening

• Makes routine rounds on each assigned patient

• Collect urine samples

• Update personal files, provide any new/updated information about patient to RN, family, doctors, and the following shift

• Assist Resident with bathing, grooming, mouth care, dressing, toileting etc.

• Comprehension about attaching/hooking up oxygen machine to patients

• Experienced with taking vitals/glucose and insulin

• Respond to patient emergency call signals

• Knowledge of knowing what to do if there was a fire. Including codes, location, and operation of fire extinguisher equipment

Education

High school diploma

Columbia High School - Columbia, SC

October 2017 to June 2018

Skills

• Customer service

• Communication skills

• Marketing

• Computer skills

• Sales

• Cash handling

• Front desk

• Organizational skills

• Microsoft Excel

• Microsoft Office

• Time management

• Hotel experience

Certifications and Licenses

Driver's License



Contact this candidate