Krista Sheldon

Kentwood, MI *****

ad4c6g@r.postjobfree.com

+1-517-***-****

Experienced Office Coordinator and Administrative Assistant with a successful, demonstrated history working in the administrative field (+20 years). Skilled in Microsoft Office, Accounts Payable, Payroll, Event Planning, Quickbooks, Sage 100, PeopleSoft and Office Management. Superior administrative expertise, strong customer serice and public relations skills, demonstrates professionalism, efficiency and diplomacy and is an encouraging teammate. A detailed and accurate support professional with excellent written and verbal communication skills and strong interpersonal skills. Maintains good working relationships among internal and external customers and has the ability to effectively interact with all levels of senior management. Possesses a problem-solving, solutions-driven approach to tasks, with emphasis on resourcefulness. Ability to shift priorities, meet deadlines, perform under pressure and utilize sound judgement, discretion and confidentiality. Has earned an Associate's degree focused on Accounting.

Authorized to work in the US for any employer

Work Experience

Office Manager

Floor Care Concepts - Wyoming, MI January 2023 to

December 2023

• Process Payroll Bi-weekly

• Accounts Payable

• Accounts Receivable

• Bill Customers

• Quotes for Matting Orders

• Process Contract Billings and Submit Required Documents

• Human Resources

• Office Supply Ordering

• Maintain Quickbooks

• Other Duties as Needed by President and Vice President Office Coordinator

Rohr Gasoline & Equipment - Byron Center, MI

October 2022 to December 2022

• Input Weekly Timesheets

• Accounts Payable

• Accounts Receivable

• Answer Phones

• Bill Customers

• Order Parts

• Office Supply Ordering

• Manage Office

• Track Time Off

Office Administrator

Caliber Collision

May 2022 to June 2022

• Work closely with the Office Manager/General Manager to create a team environment producing high performance results.

• Create and maintain a front office environment of World Class Customer Experience through example.

• Assist with providing the front office teammates with the necessary tools, training and information to effectively perform their jobs.

• Create, update and ensure R.O. file accuracy and SOP, DRP and regulatory (BAR) compliance during repair and prior to vehicle delivery.

• Complete all Accounting related daily, weekly and monthly processing and reports per company SOPs and in a timely and consistent manner.

• Ensure controllable expenses are within acceptable guidelines.

• Recognize and proactively manage potential problems (associate safety, customer, facility, etc.), including escalating to next level as necessary.

• Other duties as assigned

Administrative Coordinator

Midwest Geothermal

August 2021 to April 2022

• Accounts Payables - including entering bills from vendors, monthly reconciliation of vendor accounts, issuance of payment to vendors, including weekly check run.

• Process weekly payroll.

• Special accounting projects as assigned by the CFO or members of management.

• Monthly reconciliation of company credit card accounts.

• Processing of weekly per diem and travel expenses to employees, as coordinated with management. Knowledge with Microsoft Suite, Sage 100 Contractor, Quickbooks. Report directly to the CFO. Administrative Coordinator/Sales Support Specialist Kobayashi (Grabber)

October 2018 to April 2020

• Provide direct support to resolve any issues as presented by the Sales Managers.

• Researches various topics regarding customer orders.

• Administrative support for entire office (examples: answer phones, business card ordering, FedEx shipping, conference/meeting planning, ordering office supplies).

• Trade Show Coordinator (trade show applications, payment forms, order carpet, furniture, electricity, scan machine and maintaining Trade Show Calendar and costs).

• Book travel arrangements.

• Enter weekly timesheets.

• Determines if the order has been shipped, and when, and provide that information to the Customer.

• Help prioritize orders on limited inventory with salesperson.

• Work with salesperson in resolving pricing issues on orders. Resolve pricing issues so orders can ship

(CPP/Pricing File/Show pricing issue). Determine if order does not match up with pricing schedule.

• Provide creative solutions to the daily office challenges that arise.

• Run daily reports and have good computer skills to provide various analytical reports and information as required.

• Clean & organize stock room and take care of return products from trade shows.

• Coordinated our Office closure.

Office Coordinator/Administrative Assistant

SUEZ/United Water

May 2000 to March 2018

• Responsible for providing a variety of administrative and coordination functions of the day-to-day activities of the Division Director, as well as provide support duties to Operations Managers.

• Enter time sheets and expense reports in PeopleSoft.

• Process invoices through PeopleSoft.

• Set up meetings — includes any offsite, WebEx, special lunches or dinners and/or with outside people

(view calendars and assess optimal times for all).

• Arrange monthly staff meetings (schedule, take minutes, order lunch, circulate draft minutes, finalize for next meeting).

• Coordinates (2) golf outings annually (choose course, create and mail invitations, order logo’d giveaways, choose meals, purchase prizes).

• Make travel arrangements (work with travel agency to procure best arrangements, prepare travel authorization requests, get necessary approvals, book, create agenda, enter information in calendar, forward approved travel forms to travel agency).

• Administrative support for direct reports under SVP (examples: business card ordering, FedEx shipping, conference/meeting planning, cell phone ordering, ordering office supplies).

• Coordinates trade shows (registration, order promotional items, order company brochures, set up and take down booth).

• Train the Administrative Assistants in PeopleSoft and company Accounting procedures. Establishes and ensures Administrative Standards are in-line with corporate standards and guides the Administrative Assistants in use of new standards.

• Format and proofread various types of documents – letters and reports.

• Review Managers expense reports for accuracy, completeness prior to presenting to SVP.

• File creation and maintenance (hard copy, electronic, archive)

• Review and compile information from Area Manager reports into one rolled-up report. Update draft report for review by SVP – Environmental Services.

• Creates Policies and SOP's for Division administrative functions.

• Maintains document control records for Corporate Policies and Procedures and general filing system. Set up and maintain master filing system for the business, including contracts, legal and administrative files.

• Prepares correspondence and reports for the Division SVP and provides administrative support for confidential matters for all Manager/supervisory personnel.

• Assist in employee interview, hire and on-board processes, including all associated record keeping.

• Manage and coordinate email and calendars of the SVP/GM and other department leads as required.

• Coordinated our Office relocation and closure.

Education

Associates in Business Administration

Kellogg Community College

Skills

• Superior managerial, organizational and administrative skills.

• Good customer service and public relations skills.

• Possesses a problem-solving, solutions-driven approach with emphasis on resourcefulness.

• Ability to set priorities and work scheduled, work independently, manage time effectively and prioritize multiple, complex work assignments.

• Ability to shift priorities, meet deadlines, perform under pressure, be prepared for changes and utilize sound judgement and discretion.

• Excellent ability to work with sensitive and confidential information and situations.

• Experience in document preparation, storage and retrieval.

• Excellent written and verbal communication skills, problem solving and interpersonal skills.

• Demonstrated professionalism, maturity and diplomacy are continually required.

• Excellent telephone manner

• Other important characteristics include flexibility, organizational and time management skills, and the ability to effectively interact with all levels of management.

• Microsoft Office (Outlook, Word, Excel, PowerPoint).

• QuickBooks

• Accounts payable

• Payroll

• Accounts receivable

• Customer service

• Office management

Contact this candidate