Erin M. Miller, MBA

252-***-**** · ad4c5u@r.postjobfree.com · www.linkedin.com/in/erinmiller84

Fuquay-Varina, NC

Senior Compensation Analyst

Experienced Senior Compensation Analyst with a 14-year tenure in Administrative, HR, and data management roles. A dedicated professional driven by a passion for crafting impactful models, reports, and metrics that bolster customer and business compensation strategies. Recognized for adeptly navigating intricate compensation data, devising competitive compensation tactics, and upholding regulatory adherence. Demonstrated history of refining compensation frameworks and initiatives to both attract and retain premier talent while harmonizing with overarching organizational objectives. Adept in analytical prowess and adept problem-solving, complemented by an unwavering commitment to precision. A collaborative and high-performing team player devoted to surpassing expectations and delivering excellence.

STRENGTHS AND EXPERTISE

Compensation Strategy

Job Evaluation and Classification

Salary Surveys

Benchmarking

Compensation Planning and Design

Data Analysis and Reporting

PROFESSIONAL EXPERIENCE

Learning Care Group March 2023 – Current

Senior Compensation Analyst

Monitor competitive trends in base pay compensation for hourly and salaried employees, including bonus / variable pay programs and compare Learning Care Group’s position against market through research or salary surveys.

Build compensation models in excel for multi-state structures, pay alternatives, reviewing market practices with internal practices to form and articulate recommendations with cost impact.

Provide support with annual company merit increases, including auditing, analyzing, and calculating of data as well as communication to ensure budgetary measures are followed.

Facilitate use of variable pay plans or ad hoc bonus plans, which may include state specific programs, by tracking performance against defined metrics, evaluating effectiveness, modeling proposals and providing suggestions/analysis as needed.

Cambium Learning Group October 2022 – March 2023

Compensation Analyst

Responsible for the compensation analysis, data integrity, survey participation and support of the compensation programs and administration guidelines aligned to the compensation philosophy.

Expert negotiation skills enable them to navigate complex sales scenarios and secure favorable deals for both customers and the dealership

Collaborate seamlessly with our finance and insurance teams to ensure a smooth transaction process, making certain that each customer's experience is efficient, transparent, and stress-free

Trained, coached, and mentored new sales associates for maximum performance.

Stay up-to-date with the latest automotive trends and advancements, enhancing the ability to provide insightful advice and guidance to customers

Dedicate unwavering focus to delivering unparalleled service, ensuring customers receive exceptional care and support at every stage of their car-buying journey.

Pearson August 2020 – October 2022

Compensation Analyst

Collaborate with HR Partners, Talent Acquisition, and various stakeholders to enhance compensation policies and procedures.

Using internal and external data points, make annual recommendations to customer and Finance regarding the annual merit process; Create innovative compensation strategies that balance the needs of the customer with the customer’s budget; Manage salary ranges for each position and manage tools to facilitate HR Partners and Talent Acquisition in calculating offers of employment.

Research, analyze and measure compensation programs to ensure competitive pay practices; Ensure the offered compensation programs enhance our customer’s ability to attract and retain talent; Participate in benefits and compensation surveys. Research and analyze published surveys to gather data on benefit plans and compensation levels and determine organization’s competitive position; Analyze employee survey results as they relate to compensation and benefits.

National Heritage Academies April 2016 – August 2020

Data Manager

Managed year-round enrollment for K-8 public charter school. Processed all applications, collected enrollment documents, requested records from transferring school and communicate with perspective families to ensure a smooth enrollment process.

Built and maintained yearly Master schedule, rostered all students, managed student data systems.

Consistently maintained a parent satisfaction level of over 94%

Managed 20 direct reports in substitute teachers. Hire, Coordinate Scheduling, Process pay and Terminate substitute teaching staff. Work with School Leadership to plan coverage for K-8 classrooms and school events:

Implemented new software system for absence management AESOP. Created and monitored system. Trained all staff and remained as the technical stake holder for all staff.

FedEx Ground January 2010 – November 2012

Service Manager

Analyzes operational performance through direct observation, interpretation of reports and collaboration with others. Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals.

Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters.

Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies, procedures, and other training requirements, including but not limited to training related to quality assurance, SWAK, hazardous materials, and dock safety.

FedEx Ground December 2009 – January 2010

Office Administrator

Greets visitors, answers telephone, responds to questions or requests, and conveys messages. Provides administrative support to Senior Leadership staff as needed.

Coordinates travel arrangements, meetings, updates and maintains calendar appointments for Senior Leadership. Prepares required materials for conferences, meetings, calls, and various appointments.

Assists with creation of reports, presentations, etc., including researching, compiling, analyzing and/or developing necessary information and materials.

Ensures the efficient daily operation of the office and department functions, including maintenance of supplies and equipment.

FedEx Ground November 2008 – December 2009

Administrative Assistant II

Provides service and support for both internal and external customers. Reviews, sorts, and distributes facility/department mail. Photocopies and files office-related documents. Performs various routine administrative tasks, including but not limited to data entry and invoice processing, and routine correspondence.

Maintains inventory of office equipment and supplies. Ensures efficient functioning of office equipment by notifying appropriate department/vendor of any issues or required repairs Managed talent profiles in a Customer Relationship Management (CRM) database.

Responsible for checking in all drivers and equipment, processing settlement paperwork, processing additional services paperwork, filing all paperwork, processing all CODS and preparing deposit, assisting customers at the terminal and on the phone, processing Hazmat and Internationals, performing daily inventory reconciliation on equipment.

EDUCATION

Capella University

Master’s in business administration (MBA) Minor – HR Management

East Carolina University

BA in Sociology

M

E

Project Management

Quantitative and Qualitative Analysis

HRIS Software (Oracle, Workday, UKG, Power BI)

Total Rewards Philosophy

Regulatory Compliance

Compensation Software

Market Trend Awareness

Performance Management

Integration

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