Assistant Manager Social Media
Resume:
ad4c58@r.postjobfree.com
Melrose Ave Bronx, NY 10461
C O N T A C T P R O F I L E
S K I L L S
E D U C A T I O N
W O R K E X P E R I E N C E
Team Leadership and Management
Communication and Interpersonal Skills
Adaptability Organizational and Flexibility
Problem-Solving and Decision-Making
Assistant Manager
NSL Marketing Firm Telecommunication
Executed comprehensive marketing strategies in the field to promote telecommunications products and services within the Bronx, NY area. Collaborated with cross-functional teams to develop and implement targeted marketing campaigns, including digital marketing, social media advertising, and direct mail campaigns.
Conducted market research and analysis to identify consumer trends, competitive landscape, and potential growth opportunities. Managed client relationships, addressing inquiries, resolving issues, and ensuring customer satisfaction.
Utilized customer relationship management (CRM) software to track sales activities, monitor performance metrics, and generate reports for management review.
Delegated training sessions and workshops to enhance product knowledge, sales techniques, communication skills, and performance. Maintained up-to-date knowledge of industry trends, emerging technologies, and regulatory changes affecting the telecommunications sector. Key Achievements:
Successfully increased sales revenue by 65% within the assigned territory during tenure.
2016-2021
Dedicated and compassionate professional with extensive experience in healthcare, retail management, and telecommunications. Possessing a strong background as a Certified Nurse Assistant in various healthcare settings, including Cerebral Palsy, Private Care, and Mt Sinai.
I have honed my skills in patient care, medical assistance, and interpersonal communication. Additionally, my tenure as an Assistant Manager at Aldo Shoes equipped me with leadership abilities, team management expertise, and a customer- centric approach to problem-solving.
Throughout my career.
L A N G U A G E S
English
Spanish
Sign langue
T A N I S H A H A Y D E N
S A L E S / M A R K E T I N G
M A G E M E N T
Assistant Manager
Aldo Shoes
Played a key role in the daily operations of a busy retail store, specializing in footwear and accessories, within a dynamic and customer-centric environment. Assisted the Store Manager in overseeing all aspects of store operations, including sales, inventory management, merchandising, customer service, and staff supervision.
Led by example to motivate and inspire a team of sales associates, fostering a positive and collaborative work culture, focused on achieving sale targets and delivering exceptional customer experiences.
Provided coaching, training, and performance feedback to team members to develop their product knowledge, sales skills, and customer service abilities. Implemented effective merchandising strategies to optimize product presentation, drive sales, and enhance the overall visual appeal of the store. Utilized sales reports and performance metrics to analyze trends, identify areas for improvement, and develop action plans to achieve sales targets and profitability goals.
2013-2015
American Career institute
Media Marketing
Cambridge, MA
Sept 2011
STRIVE
Professional Development Training
Certificate
Boston, MA
July 2019
CNS Academy
CPR, PHA, CNA Certificate
Holyoke, MA
September 2014 - October 2015
ad4c58@r.postjobfree.com
Melrose Ave Bronx,NY, 10451
C O N T A C T
T A N I S H A H A Y D E N
G R A P H I C D E S I G N E R
W O R K E X P E R I E N C E
E X P E R T I S E
R E F E R E N C E S
Consistently met or exceeded sales
targets and performance goals,
contributing to the overall success
and profitability of the store.
Recognized for outstanding
leadership and teamwork, earning
praise from supervisors and peers
for exemplary performance and
dedication
Demonstrated exceptional
dedication and commitment to
providing high-quality care to
patients with Cerebral Palsy, earning
recognition from supervisors and
colleagues
Played a pivotal role in the
successful execution of promotional
events, product launches, and store
initiatives, driving increased foot
traffic and sales revenue.
Johanthan M
ad4c58@r.postjobfree.com
Mr Denis Calbert
ad4c58@r.postjobfree.com
Assistant Manager
The Body Shop
Supported the Store Manager in overseeing all aspects of store management, including sales, customer service, inventory management, and staff supervision. Provided leadership and guidance to a team of sales associates, fostering a positive and collaborative work environment focused on achieving sales targets and delivering exceptional customer experiences.
Assisted in recruiting, training, and developing team members, ensuring they were equipped with the knowledge and skills to provide expert product recommendations and deliver outstanding customer service. Utilized sales reports and performance metrics to analyze trends, identify opportunities for improvement, and develop strategies to drive sales and increase profitability.
Cultivated relationships with customers to understand their needs and preferences, providing personalized skincare consultations and recommendations.
Handled customer inquiries, concerns, and complaints with professionalism and empathy, resolving issues to ensure customer satisfaction and loyalty. Collaborated with regional management and corporate headquarters to implement store initiatives, promotions, and marketing campaigns effectively. 2013-2015
Assistant Manager
Clark Shoes
Played a pivotal role in supporting the day-to-day operations of a retail shoe store, specializing in high-quality footwear and accessories. Assisted the Store Manager in overseeing all aspects of store management, including sales, customer service, inventory control, and staff supervision. Provided leadership and guidance to a team of sales associates, fostering a positive and collaborative work environment focused on achieving sales targets and delivering exceptional customer experiences.
Assisted in recruiting, training, and onboarding new team members, ensuring they were equipped with the necessary product knowledge, sales skills, and customer service techniques.
Managed inventory levels, merchandise displays, and store presentation to optimize sales performance and enhance the overall shopping experience for customers.
Utilized sales reports and performance metrics to analyze trends, identify opportunities for improvement, and develop strategies to drive sales and increase profitability.
Cultivated relationships with customers to understand their needs, providing personalized recommendations and ensuring satisfaction with their purchases. 2010-2013
Assistant Manager
Abercrombie & Fitch
Played a key role in supporting the overall operations and management of a flagship Abercrombie & Fitch retail store, specializing in apparel and accessories.
Assisted the Store Manager in overseeing daily store activities, including sales, customer service, staffing, and inventory management. Provided leadership and guidance to a team of sales associates, fostering a positive and high-energy work environment focused on delivering exceptional customer experiences. Participated in merchandising and floor set initiatives. 2009-2010
TANISHA HAYDEN
BRAND CREATIVE, MARKETING
March 01, 2024
ad4c58@r.postjobfree.com
MELROSE AVE BRONX, 10451
MARKETING
AND
MANAGEMENT
SALES
To whom it may concern,
I am excited to apply for this Position. With a strong background in retail management and a passion for delivering exceptional customer experiences, I am confident in my ability to contribute effectively to your team.
Having played a pivotal role in supporting the day-to-day operations of a retail shoe stores specializing in high-quality footwear, clothing, makeup, fragrance and accessories, I have gained valuable experience in various aspects as assistant management. Working closely with the Store Manager, I assisted in overseeing all facets of store operations, including sales, customer service, inventory control, and staff supervision.
My hands-on experience has equipped me with a deep understanding of the importance of providing outstanding customer service. I am dedicated to ensuring that every customer interaction is positive and memorable, whether through assisting with product selection, resolving inquiries, or addressing concerns promptly and courteously. By fostering a welcoming and engaging environment, I consistently strive to exceed customer expectations and drive satisfaction and loyalty.
Furthermore, my proficiency in inventory management and merchandising strategies has enabled me to contribute to maximizing sales and optimizing product presentation. I am adept at monitoring inventory levels, conducting regular audits, and implementing effective replenishment strategies to ensure adequate stock availability while minimizing overstock situations. One of my key strengths lies in my ability to lead and motivate a team to achieve their full potential. I have demonstrated success in providing guidance and support to team members, fostering a collaborative work culture, and facilitating ongoing training and development opportunities to enhance individual and collective performance.
I am genuinely excited about the opportunity to bring my skills and experience to the company dynamic team. I am confident that my dedication, leadership abilities, and passion for delivering exceptional customer service make me a strong candidate for this role. Sincerely,
Tanisha Hayden
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