EMPLOYMENT HISTORY

OCT **** - PRESENT

Warehouse Associate, Amazon, Baltimore, MD

• Managed warehouse operations efficiently to meet shipping deadlines• Utilized inventory management systems to track and organize incoming and outgoing shipments• Collaborated with team members to ensure accurate order fulfillment• Implemented safety protocols to maintain a secure work environment Implement continuous improvement initiatives to enhance warehouse processes and optimize productivity. JUN 2019 - OCT 2020

Front End Sales Associate, Weis Markets, Nottingham, MD

• Working as a cashier

• Providing assistance to customers as needed

• Working as a team to provide exceptional customer service to satisfy each customer OCT 2016 - JUN 2019

Retail Sales Associate, Marshalls, Towson, Maryland Responsible for assisting in the daily operations of the store Assigned to work in various areas of the store, including merchandise presentation, processing, markdowns, cashier, customer service, dressing room and layaway.

Greeted and interacted with a wide range of customers on a regular basis Promoted instore incentives as part of an internal rewards program Assisted with discovering solutions to customer challenges while meeting and succeeding key sales objectives JUN 2016 - AUG 2016

Summer Camp Counselor, Camp Rock, Baltimore Maryland

• Summer Camp Counselor

• Worked extended hours with a diverse group of youth participating in summer activities

• Responsible for the care and safety of young customer clients as they engaged in a variety of outdoor activities.

• Communicated with parents about any concerns or issues that may occur during the day to day operations

• Performed required task professionally and promptly that included food service and general area tidiness.

• Developed core work ethic values such as good communication skills, adherence to all safety protocols, punctuality, and a focus on being the best at any task assigned.

EDUCATION

JUN 2012 - JUN 2016

Diploma, Loch Raven H.S., Towson, MD

160 Drive Academy

SKILLS

Customer Service Training

Professionalism Cashier

Exceptional Customer Service Merchandise Presentation MD, Baltimore, 21234

ad4c4x@r.postjobfree.com

410-***-****

LAURYN HART

PROFESSIONAL SUMMARY

With over 8 years of diverse experience in customer service and retail environments, this professional has consistently demonstrated exceptional customer service, punctuality, and a commitment to meeting sales objectives. Proven ability to manage warehouse operations efficiently, as evidenced by successful tenure at Amazon, coupled with front-end sales expertise from roles at Weis Markets and Marshalls. This candidate is eager to leverage training and professionalism to contribute to an organization's success, reflecting an image of reliability and excellence. SKILLS

Processing Markdowns

Greeting Customers Interacting with Customers

Sales Objectives Summer Camp Counselor

Youth Activities Communication Skills

Safety Protocols Punctuality

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