General Manager Assistant
Resume:
Steven Signore
Wood Dale, IL *****
ad4c4w@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Food & Beverage Controller
Morton's The Steakhouse - Chicago, IL
August 2022 to Present
I Handle all F & B in the restaurant
Assistant General Manager (AGM)
Buca de Beppo - Lombard, IL
November 2021 to August 2022
To help the GM rum the business and give outstanding service to our guests General Manager
Chevys Fresh Mex Restaurants - Schaumburg, IL
2014 to October 2021
• Responsible for directing the daily operations of the restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, hiring, termination and retention of team members, staff education, and financial accountability.
• Ensure that the highest quality products and services are delivered to each customer. On The Border
FOH Manager
Mexican Grill & Cantina - Schaumburg, IL
2013 to 2014
• Launched new location in Schaumburg.
• Hired, trained and developed staff for new location on micros systems.
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.
• Estimate food and beverage costs. Work with Corporate office staff for efficient provisioning and purchasing of supplies.
• Supervise portion control and quantities of preparation to minimize waste.
• Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies.
• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
ERJ Dining
Assistant General Manager
Chilies Bar & Grill - Bloomingdale, IL
2011 to 2013
• Control food, beverage, and labor costs.
• Oversee daily operations, sales forecasting, P&L budgets, and labor scheduling.
• Calculate weekly build to levels to ensure accuracy in ordering food, produce & liquor inventory per company policy.
• Train, coach, and motivate restaurant team on new products and processes.
• Maintain high standard in restaurant cleanliness, sanitation, food quality, and guest satisfaction. Steak n Shake
General Manger
Steak N Shake - Downers Grove, IL
February 2009 to May 2011
• Manage all aspects of P&L statements.
• Train associates on the proper procedures and processes conducive to company standards.
• Make certain that all proper food handling procedures are followed, and maintain a clean, attractive and safe environment by holding Manager and Associates accountable for sanitation and safety standards.
• Conduct regular Manager meetings to align the focus of the restaurant and celebrate successes.
• Partner with maintenance technicians to ensure proper equipment and facility maintenance is achieved. Director of Operations
McDermott Amusement - Chicago, IL
2002 to 2009
• Performed all aspects of event contractual negotiations with cites, fairs, and festivals.
• Responsible for all communication with city officials and personnel.
• Oversee daily operations which include: budgeting and forecasting revenues and expenses, managing over 70 employees, ensuring quality service and satisfaction with customers/vendors.
• Coordinate all aspects of logistics for every event to ensure the optimal success and profitability for both the client as well as the company.
• Monitored and purchased inventory, ensuring sufficient levels to accommodate demands. General Manager
Sbarro Pizza - Aurora, IL
2000 to 2002
• General Manger responsible for daily operations that included production, sales, training, finance and accounting, and administration.
• Developed marketing campaigns to increase sales and customer base.
• Scheduled work shifts for all employees.
Director of Food and Beverage
Radisson Hotel - Glenview, IL
1989 to 1999
• Coordinated all food and beverage service at the hotel's full-service location.
• Recruited, trained, and motivated staff of cooks, servers, and bartenders.
• Participated in inventory control, and ordering of food and supplies.
• Maintained outstanding food quality, and excellent customer/vendor relations.
• Consistently increased food and beverage sales by reorganizing evening restaurant operations and the room service department resulting in higher quality customer service, and lower food and beverage delivery time.
• Managed cost controls for food, labor, and overall budget.
• Worked to ensure compliance with all corporate policies and procedures, as well as federal (OSHA), state, and local safety and health regulations.
Education
B.A. in Business Management
Western Illinois University - Macomb, IL
1980
Skills
• Micros POS
• Labor Cost Analysis
• Profit & Loss
• Restaurant Management
• Budgeting
• Management
• Forecasting
• Team Management
• Culinary Experience
• Strategic Planning
• POS
• Purchasing
• Guest Services
• Recruiting
• Human Resources
• Catering
• Inventory Control
• Logistics
• Food Safety
• Kitchen Management Experience
• Facilities Maintenance
• Bartending
• Pricing
• Food Preparation
• Event Planning
• Banquet Experience
• Business Development
• Operations Management
• Negotiation
• Retail Sales
• Merchandising
• Succession planning
• Hospitality management
• English
• Hospitality
• Financial acumen
• OpenTable
• HACCP
• Manufacturing
• Leadership
• Computer literacy
• P&L Management
• Financial concepts
• Customer service
• Restaurant experience
• Hospitality
• Leadership
• Profit & loss
• Financial acumen
• Team management
• Kitchen management
• Business development
• Budgeting
• Forecasting
• Recruiting
• Operations management
Certifications and Licenses
ServSafe
November 2023 to December 2025
Bartender License
Food Handler Certification
Present
Assessments
Supervisory skills: Motivating & assessing employees — Proficient August 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient
Bartending — Proficient
August 2020
Understanding, pouring, and mixing drink orders
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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