Rebeca Evangelista

**** *. ******* ***

Mesa, AZ 8504

Ph.: 562-***-****

Email: ad4c4l@r.postjobfree.com

Summary:

A resourceful highly motivated and efficient professional with over 15 years of experience as a

Loan Advisor and 20 years Customer service. I have strong communications and interpersonal

Skills with customers. Work well under pressure and multitask. I am dedicated to meeting the

Expectations and requirements of internal and external customers.

Professional Experience:

DriveTime - Mesa, AZ

Loan Advisor (2009 – Present)

Worked at dealership verifying references

Explained contract and payment arrangements to customers

Encounter face to face conversation with customers about past due accounts

Collection and customer service

Contact and attempt contact with customers at all stages of delinquency’s on new loan accounts

Process Loan Modifications

Assist customers with payment arrangements and alternate options

Skip trace on loans that have no contact

Educate customers on loans (Per Diem, Annual Percentage Rates, Credit Reporting and Late Fees)

Chase Auto Finance – Phoenix, AZ

Loan Advisor (2005 – 2009)

Collect on high end cars

Handle High volume inbound and outbound calls / worked the dialer system

Making a decision on what cars to put out for repo

Skip on loan (Lexis Nexis, References, and Fast Data)

Pull credit reports

Prepare loan to be put out for repo / Maintain reports and updates with repo agents

Assist customers with Loan Modifications

National Construction Rentals – Montebello, CA

Collections/ AR (2003 – 2005)

Collect on Rentals (Power Poles, Porta Potty, fence and Storage Containers)

Handle High volume inbound and outbound calls

Locate rentals / Go on job sites to do inventory on fence rentals

Bill for Rentals / Pull Daily Reports / Pull credit reports

Maintain reports and updates with Technicians

Assist Contractors with rentals

Education:

Bell Garden High School (1989-1992) Diploma