***** * ******* **

Goodyear, Arizona *****

503-***-**** (C)

ad4c3u@r.postjobfree.com

DONALD TROSTEL

OBJECTIVE

Seeking a regional operations position where my facilities maintenance / management experience will be of value with an organization offering new career challenges.

Design, represent, and initiate programs and communications as an effective team leader to all stakeholders. Initiated programs that were to be used throughout the company, manage expense, oversee operations in a region, and train local region personnel.

Life Cycle Project Manager. Direct project scope, budgets, risk assessment, functional/technical specifications, cross-functional communications, and employee training. Establish record managing and negotiating contracts pertinent to thousands of dollar project needs.

Established background of troubleshooting, successful root causing analyses, and program evolution resulting in cost efficiency, client satisfaction, and best practice operations.

Talented Personnel Trainer & Program Manager. Hire and Motivate professional teams who consistently meet skilled workmanship, aggressive schedules, and deadlines. Source, hire, and manage teams representing comprehensive trades in both management and non-management categories.

MS Office Professional (Word, Excel, Outlook, PowerPoint etc.). Inventory control, purchasing, contracting, and fiscal management on behalf of the region.

EXPERIENCE

RESORT LIFESTYLE COMMUNITIES

FEBRUARY 2020 – CURRENT

FIELD MAINTENANCE COACH

Responsibilities included policy implementation, teach and coach lead and inspect the processes. Oversee Budgets of over 1 million dollars yearly for 16 Communities. Oversee Processes of Preventative Maintenance of equipment and ensures property safety systems are up to code, maintained and inspected. Manage relationships with third party contracted services providers. Manage the work process for both capital projects and ongoing services – including developing scope of work, request for proposal, evaluating contractor submissions/bids, developing service agreements, overseeing contracted work, work inspections, assuring project is completed in accordance with terms of service agreement and required documentation is delivered prior to project close-out and/or payment. Conduct regular property inspections and assess the physical assets of the properties. Prioritize capital projects to reflect critical needs and affordability. Maintain a safe environment through identification and elimination of any safely hazards to staff, Current Residents and Future Residents. This includes the administration of all training and regulatory programs (OSHA, ADA, EPA etc.) Lead maintenance staff in work assignments and training. Provide leadership and guidance to the Center staff in the area of operations and customer service as necessary. Oversee operations in a crisis situation ensuring the safety and security of all residents, and assets. Ensure public safety, Community security and effective risk management.

SOLSTICE SENIOR LIVING

2017 – 2018

REGIONAL BUILDING SERVICES DIRECTOR

Responsibilities included policy implementation, teach and coach lead and inspect the processes. Oversee Budgets of over 1 million dollars yearly for 10 Communities. Oversee Processes of Preventative Maintenance of equipment and ensures property safety systems are up to code, maintained and inspected. Manage relationships with third party contracted services providers. Manage the work process for both capital projects and ongoing services – including developing scope of work, request for proposal, evaluating contractor submissions/bids, developing service agreements, overseeing contracted work, work inspections, assuring project is completed in accordance with terms of service agreement and required documentation is delivered prior to project close-out and/or payment. Conduct regular property inspections and assess the physical assets of the properties. Prioritize capital projects to reflect critical needs and affordability. Maintain a safe environment through identification and elimination of any safely hazards to staff, Current Residents and Future Residents. This includes the administration of all training and regulatory programs (OSHA, ADA, EPA etc.) Lead maintenance staff in work assignments and training. Provide leadership and guidance to the Center staff in the area of operations and customer service as necessary. Oversee operations in a crisis situation ensuring the safety and security of all residents, and assets. Ensure public safety, Community security and effective risk management.

Holiday Retirement

2011 – 2017

Regional Facilities Director

Responsibilities included policy implementation, teach and coach lead and inspect the processes. Oversee Budgets of over 1 million dollars yearly for 12 Communities. Oversee Processes of Preventative Maintenance of equipment and ensures property safety systems are up to code, maintained and inspected. Manage relationships with third party contracted services providers. Manage the work process for both capital projects and ongoing services – including developing scope of work, request for proposal, evaluating contractor submissions/bids, developing service agreements, overseeing contracted work, work inspections, assuring project is completed in accordance with terms of service agreement and required documentation is delivered prior to project close-out and/or payment. Conduct regular property inspections and assess the physical assets of the properties. Prioritize capital projects to reflect critical needs and affordability. Maintain a safe environment through identification and elimination of any safely hazards to staff, Current Residents and Future Residents. This includes the administration of all training and regulatory programs (OSHA, ADA, EPA etc.) Lead maintenance staff in work assignments and training. Provide leadership and guidance to the Center staff in the area of operations and customer service as necessary. Oversee operations in a crisis situation ensuring the safety and security of all residents, and assets. Ensure public safety, Community security and effective risk management.

Healthcare Services Group

2010 – 2011

ACCOUNT MANAGER

As a facility manager for Healthcare Services Group Inc., responsibilities will have included: Managing a staff between 10-25 employees Responsibility for daily payroll and budget management Recruitment and training of all front line staff. Acting as a liaison between the facility and HCSG. Marketing our services to other facilities in the area. Developing a strong assistant manager. Ordering supplies. Day to day oversee of the operations in the departments. Instruct on strict OSHA and EPA guidelines for cleanliness and sanitization.

SERVICE EXPERTS – INSTALL MANAGER

2006 - 2008

Responsibilities included policy implementation, inventory control, management of installers, profit and loss control, and customer service. Project Manager of each project that was sold to Customers.

KING SOOPERS

1999 - 2006

GROCERY MANAGER

Responsible for management of grocery department staff which ranged from 15 – 22 employees. Other responsibilities included training, policy implementation, and budget management, scheduling and ordering. Other duties included merchandising products to create big sales, establishing profitability and controlling loss, and implementing good safety work habits for employees.

NIGHT CREW FOREMAN

Responsible for management of night crew staff. Other responsibilities included instruction on company policy, achievement of daily goals, ordering and product merchandising. Other duties included providing a safe working and shopping environment for customers and employees.

HEAD CLERK

Responsible for staff training and instruction on company policy, open/close of day business to include cash handling.

ABASH PEST CONTROL

1995 - 1999

SERVICE MANAGER

Responsible for Highly skilled in “hands on” management. Leadership role with heavy customer and employee interaction. Managed at least 5 direct reports, including interviewing and selection and performance reviews. Scheduling, routing, and inventory management. Communication skills and work in a fast paced environment.

ORKIN PEST CONTROL

1982 - 1995

COMMERCIAL SERVICE MANAGER

Responsible for customer service and organizational skills. Communication and interpersonal skills. Leads from the “front”. Multi-tasking ability and attention to detail. Service exposure in a B2B setting (hospitality, institutional, industrial, manufacturing, food service) Communication, professional maturity and interpersonal skills. Follow-up and organizational skills. Manage multiple service accounts with detail. Quality Control, internal service audits, employee relations.

EDUCATION

Community College of Denver – Associate of Science Management 3.8 Grade point average also made the Dean’s list.

REFERENCES

Shawn Martinez

District Maintenance Director

512-***-****

Santiago Quiroz JR.

210-***-****

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