Patient Care Mental Health
Resume:
Brenda Hellweg, BSN, RN
Registered Nurse
*********@*****.*** • 641-***-****
Fairfield, IA 52556
Summary
Compassionate and patient-centered nursing professional experienced in providing direct care to patients in acute settings. Patient advocate who demonstrates caring professionalism when working with patients and their families. Experienced in driving compliance with quality and regulatory standards as well as addressing adverse events. Skilled in quickly building rapport and engaging patients to obtain information needed to determine health needs. Exceptional capacity to manage competing priorities with ease while delivering superior patient care. Areas of Expertise
Patient Assessments
Collaboration
Regulatory Compliance
Team Leadership
Patient Care Services
Process Improvements
Critical Thinking
Staff Development
Quality Assurance
Professional Experience
Maharishi University Health Clinic, Fairfield, IA 2010 – Present Registered Nurse
Deliver quality care to university students, staff, and faculty including first aid, patient assessments, and ongoing chronic disease monitoring. Provide appropriate referrals to community physicians, urgent care centers, or medical specialists as needed. Review medical records including laboratory results.
● Obtained detailed health histories and performed physical assessments on patients, treating acute or chronic medical issues as per physician-approved protocol.
● Utilized clinical expertise and critical nursing judgment to establish therapeutic relationship with patients through effective communication and mutual goal setting.
● Educated patients on medication regimens and treatments, maintaining open lines of communication while providing emotional and psychological support.
● Served as consistent patient advocate, ensuring quality of patient care through appropriate use of care plans, efficient workflows, and monitoring of therapeutic interventions. Nurse in the House, Fairfield, IA 2008 – 2010
Quality Assurance and Risk Manager
Created and launched quality assurance program for 3-office home health service provider. Implemented industry best practices to ensure achievement of quality goals. Analyzed quality and service data to track progress toward goals. Identified areas of risk and prioritized performance improvement plans in collaboration with operational team.
● Provided vision and strategic focus for home health quality assurance program, ensuring standardization of overall program goals to achieve significant decrease in client hospital visits within 90 days.
● Conducted research and presented findings related to proper disposal of medications, resulting in deployment of new policies and procedures enterprise-wide.
● Audited client charts for regulatory compliance and accuracy of documentation, providing feedback and coaching to encourage individual and team accountability.
● Developed and launched client satisfaction survey, analyzing responses to identify and implement needed process improvements.
Nurse in the House, Fairfield, IA 2006 – 2008
Nurse Manager
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Managed and directed team of field patient care staff across 3 offices including RNs, LPNs, and HCAs to ensure safe, effective, and appropriate home care. Developed and facilitated professional development opportunities including computer training programs. Maintained compliance with state and federal regulatory requirements.
● Established new branch office serving 4 counties, overseeing daily operations including hiring, marketing, and inter-agency coordination to foster community relationships and drive market penetration.
● Reviewed OASIS data collection for all locations, ensuring accuracy and consistency with requirements.
● Met regularly with clinical staff, providing guidance and information related to specific issues and giving additional direction to care teams to address client needs.
Additional Experience
Registered Nurse, Private Duty Nursing, Fairfield, IA Charge Nurse, Kirksville Osteopathic Medical Center, Kirksville, MO Charge Nurse, Veterans Administration Medical Center, Knoxville, IA Labor and Delivery Nurse, Memorial Medical Center, Las Crusces, NM Education
Coursework toward Master of Science in Nursing, Advanced Family Nurse Practitioner Kaplan University
Bachelor of Science in Nursing
University of Iowa
Associate Degree in Nursing
Indian Hills Community College
Licenses
Registered Nurse, Iowa, Missouri, New Mexico, Illinois
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