Summary
Skills
Experience
Beverlyn Blue Harris
McDonough, GA 30252 770-***-****
ad4c22@r.postjobfree.com
Authorized to work in the US for any employer, Commerical Embroidery Teacher for Singer Sewing Company. Inspiring students to think creatively and share opinions. Offering engaging presentation skills and dynamic collaboration with fellow educators.
Customer Service, person to person retail sales, able to work with most fabrics, and embroidery machines
(10+ years)
Assessments
Customer Focus & Orientation — Highly Proficient
June 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Verbal Communication — Proficient
June 2019
Speaking clearly, correctly, and concisely. Full results: Proficient
Food Safety — Proficient
June 2019
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness.
Call Center
Interpersonal Skills
Customer Service
Customer service skills
Focus
Speaking
Read
Receiving
Repairing
Research
Retail
Retail sales
Safety
Sales
Selling
Shipping
Teaching
Teamwork
Verbal Communication
Group and individual instruction
Student evaluation
Progress reporting
Multitasking
Customer service
Communication
Critical thinking
People skills
Friendly, positive attitude
Reliable and trustworthy
Work ethic
Project planning
Collaboration
Embroidery Teacher/ Sales, 05/1998 Current
Hat Milliner McDonough, GA
Fashioning and Constructing Hats and clothing.
Customer Service Representative, 10/2020 01/2021 Alorica McDonough, GA
Asked probing questions to determine service needs and accurately input information into electronic systems. Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
Informed customers about billing procedures, processed payments and provided payment option setup assistance. Retail Sales Consultant, 12/1995 08/2002
Education and Training
Singer Sewing Atlanta, GA
Selling home and commercial sewing machines, shipping and receiving home and commercial sewing machines of all kinds over the world.
Teaching Commercial Embroidery to Customers that purchased Commercial Embroidery machines from Singer. Singer sewing - Atlanta, GA repairing, taking orders for sewing machines, I enjoyed, helping, selling, and teaching customers how to use home sewing machines and commercial embroidery machines. Identified demand for service offerings through needs assessments. Maintained current store, product and promotional knowledge to drive consistent sales. Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items. Utilized strong customer service skills to meet and exceed sales goals Handled cash, check, credit and automatic debit card transactions with 100% accuracy. Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy. Retail Sales Consultant, 09/1982 03/1985
RICHES Atlanta, GA
I was on the floor, customer to sales person retail sales of merchandise (Men,Women,Children Clothing, and, shoes, Madame Alexander Dolls.).
Identified demand for service offerings through needs assessments. Maintained current store, product and promotional knowledge to drive consistent sales. Handled cash, check, credit and automatic debit card transactions with 100% accuracy. Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy. Interactive College of Technology Morrow, GA
Associate, degree Accounting