Jigisha Patel

N*** Stonegate, Devon, PA, *****

484-***-**** ad4c1r@r.postjobfree.com

PROFESSIONAL

SUMMARY

Software-savvy quality assurance professional with 6+ years of experience in manual testing and 3+Years in the automation with API, committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. SKILLS

• Manual Testing Techniques

including system testing,

functional testing, regression

testing of web applications

• Mobile application testing on

different platforms

• Web services / API testing

using postman

• Performance testing using

Jmeter

• Understanding the

functionality by review of

business document and

functional requirement

document

• Software testing life cycle

process

• Verification and validation

process

• Bug tracking tools like

Open Project, Mantis

and Asana

• Timely communication

and maintenance of daily

and weekly status report

and defect status report

• Root Cause

Analysis Root

Cause Analysis

• Risk

management

• Manual test case

preparation and

implementation

• Familiar with automation

tools like selenium and

app

WORK HISTORY

QA ENGINEER

Ekesa Tech Ahmedabad, India

08/2022 to 03/2023

• Worked as a consultant for the Techblue Pvt Ltd through Ekesa as a QA Engineer validating the web application for the property management product of the PropCo Enterprise, UK.

• The work includes testing of various applications like private properties, student properties along with landlord, contractor and tenant portals.

JP

QA ENGINEER

Gconomy Studio Inc The USA

03/2022 to 07/2022

• Gained knowledge on web3, blockchain, cryptocurrency, smart contract

• Responsible for the API, Web and Mobile testing of the gaming application of Gconomy which is built on top of blockchain

• Performed User Panel and Admin Panel for the gaming platform

• Performed application load testing using Apache JMeter for the API SENIOR QA ENGINEER

JVS Technologies Ahmedabad, India

01/2017 to 03/2022

• More than 3 years of experience testing the ecommerce web stores and mobile applications for clients like Hindmarket, Zirg, Jadeblue, Iishira, Hive, Pampa, Peakavalon, Nova, Rayethnic, Adityjwel, Loverx etc

• Around 2 years of experience testing healthcare applications like relox virtual lab, pathx lis, softclinic pro, softclinic care, softcath, apollo cvhf etc

• Extensive experience testing the healthcare product designed and developed for the doctors to allow patient registration, manage appointments, consultation, billing and invoices, view lab reports etc

• Demonstrated product and quality expertise and point of contact for the production issues, onboard new team members in the projects

• Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches. Authored and maintained well-organized, efficient and successful test cases for entire team.

• Performed functional testing, regression testing, sanity testing and performance testing tests on modules and full software implementations.

• Completed in-depth usability testing on Android and iOS mobile devices.

• Produced test reports on diagnostic outcomes, non-compliance issues and other negative scenarios discovered during various stages of the testing.

• Contributed to root cause analysis to determine core reason for failures and errors. Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.

• Tracked, prioritized and organized defects with Open Project, working with development team to facilitate timely corrections.

• Identified and tracked defects with Asana and Open Project and supported developers in resolving problems by completing additional tests.

• Escalated concerns about project and process quality, referring discovered issues to tech lead for correction.

• Built strong rapport with team members, management and clients to facilitate efficiency and productivity.

BUSINESS DEVELOPMENT EXECUTIVE (SAP)

Silver Touch Technologies Ltd Ahmedabad, India

05/2013 to 11/2013

• Strategy development for lead generation activity. Lead generation through Telephone contact and other

sources.

• Responsible for bringing in new business.

• Creation of Datasheet, Marketing

Materials.

• Creation of email mailers, marketing collaterals, presentations.

• Sales report/proposal/invoice generation, bidding and implementation process.

SALES COORDINATOR

Sai Infosystems Pvt Ltd Ahmedabad, India

02/2010 to 05/2013

• Create ticket id for interested customers, assign the call to sales team and track them and prepare daily, weekly and monthly sales report.

• Customer support and assistance by handling inbound and outbound calls.

• Mentor the team and train he new team members to improve their knowledge through continuous guidance and assistance, track the progress of team members.

• Stayed updated on VVOBB and VCO and maintained long-term relationships with clients, resulting in increased overall sales.

• Trained new sales employees in the team and closely monitored work to optimize productivity.

• Improved productivity by increasing customer feedback and maintaining long-term business goals.

ELECTRONICS ENGINEER

P M Electronics Ahmedabad, India

10/2008 to 02/2010

• Conducted research, design and testing of radio frequency hardware, circuit design and sub-system integration for designated products or customer applications.

EDUCATION Master of Science Microelectronic And Communication Northumbria University, New Castle, The United Kingdom 01/2008

Bachelor of Science Electronics And Communication 06/2006 C.U.Shah CET, Saurastra University, India

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