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Social Worker Case Manager

Location:
Pooler, GA
Posted:
March 15, 2024

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Resume:

Patricia Castle-Chi, MSW

*** ********* *****, ******, ** 31322

Home/Cell: 912-***-****, E: ad4c0y@r.postjobfree.com

Professional Overview

Diversity-conscious retired social worker. Seasoned Medical Social Worker in a hospice acute care facility for 10.4 years. Benefits Navigator. Program developer, and group facilitator. Co-established St. Vincent’s Services for Women & Children and served as social worker and Program Coordinator to pregnant and parenting women for 12 years in residential care. Case Manager for 65 middle school students to ensure school success. Positive leader. A strong consumer advocate. Facilitated a Weekly Peer Support Group for girls at Herbert Middle School, Chatham-Savannah Youth Futures Authority-After School Program for 2 years. Expert at strengths-based practice. For 5 years, coordinated the elderly Nutrition and Activity Programs in South Central Indiana. Field Instructor to MSW and BS and BSW student interns from universities for 9 years. Foster parent a student for 8 months in the Juvenile Court System who was on probation. DFCS Interstate Foster parent of a 2-year-old toddler for 10 months in PA with the goal of family reunification in NY. DFCS-WRAP contractor. Strong leadership/mentor. Computer proficient. Subcontractor with Jamison Consultants as Behavior Interventionist, for DFACS Wrap Services.

Core Values & Qualifications

Equality Accountability Integrity

Critical Thinking Innovativeness Empathetic

Authenticity Service Excellence Diversity Conscious

Accomplishments

Research

Investigated and analyzed client progress after 1 year’s graduation from St. Vincent’s Maternity Residence. Identified issues and disruptions, and assisted St. Joseph Catholic Homes in increasing services and developing St. Vincent’s Services for Women and Children. Managed and supervised the maternity and mother/baby residences.

Customer Service

Handled consumers effectively by identifying needs, quickly gaining trust, approaching complex situations, and resolving problems to maximize the efficiency of services provided.

Received the “Women In Need Service Award” on 4/24/1998, for providing real alternative services to women who chose to parent their babies in the state of Pennsylvania, presented by PA House of Representative, Katie True. Received St. Vincent’s Staff Award on 6/17/2002, “In recognition of your dedication and support to all the women/children whose lives you have so deeply touched.”

Assisted South Central Indiana Council for the Aging & Aged, Inc. in establishing a senior meal site at Fairington Apartments, in Clarksville, IN. Assessed the needs of the elderly in the area. Wrote a grant for a van and successfully purchased one to provide seniors transportation services to the meal site, and for shopping, community activities, and doctor’s appointments.

Entrepreneur 1987 to 1989, Tender Loving Care, Home Health Care Services – Savannah, GA

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Education

Master of Social Work: School of Social Administration, May 1997

Temple University, Philadelphia, PA LSW, 2/2001 – 2/2015

BS: Specialty - Textile & Clothing, August 1976

Savannah State University, Savannah, GA

Experience

Case Manager/Social Worker

DFCS Subcontractor

November 2019 – Present

Jamison Consultants LLC

Savannah, GA 31405

Provide interventions to children and their families WRAP counseling and appropriate services

to promote wellness and improved quality of life.

Part-Time Social Worker

December 2013 to February 2014 Supervisor: Michelle Singleton, Dir. of Social Service

Vanguard Healthcare Services

Savannah Healthcare & Rehabilitation Center – Savannah, GA

Completed & documented on-going assessments on residents and assisted the interdisciplinary team in supporting the residents in reaching their goals in a timely manner.

Assisted residents in returning to the community with appropriate community resources.

Coordinated/facilitated discharge planning meetings with case manager/IDT. Made appropriate referrals.

Attended Clinical Report Meetings in Social Service director’s absence/performed other duties to support the staff in meeting residents’ needs.

Hospice House Medical Social Worker

December 2002 to April 2013

Hospice Savannah, Inc. – Savannah, GA Manager: Mindy Yates, Dir. of Hospice House

Provided compassionate social work interventions in an Acute Care Facility to support individuals and groups in the context of terminal illness to meet goals.

Collaborated with Interdisciplinary teams and community resources. Consumer advocate.

Completed bio-psychosocial assessments/participated in development of patients’ Care Plans.

Assisted consumers in navigating healthcare payer sources, Medicaid application process,

SSI/SSD applications, Medicare, and long-term care plans to ensure healthcare coverage

and payments.

Assisted consumers with discharge planning and transfers.

Participated in on-call social work system.

Provided social work interventions to the Referral Center and Hospitals and a Home Care team.

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Participated in community outreach services.

Assisted families with funeral plans, upon request.

Provided bereavement counseling and education to the client system.

Offered Field Instruction to MSW and BS university student interns.

Led a committee in assisting the Chief Director of Clinical Services in developing the Social Work Job Description and the Clinical Ladder promoting the development of professional skills and advancing and expanding services offered to consumers.

The New Parent Support Program Coordinator

August 2002 to December 2002 Point of Contact: Johnny Cusimano, Army Community Service

J & E Associates, Inc. - Hunter AAF/Fort Stewart – Savannah & Fort Stewart, GA

Provided parenting education/supportive services to military parents of newborn babies until they reached 5 years old in their homes and the community.

Supervised 1 licensed social worker at Hunter Army Airfield.

Made appropriate referrals on post and collaborated with other entities such as DFCS, Child Protective Services, Wynn Army Hospital, and Mental Health Programs.

Completed and submitted monthly reports to Army Community Service and J & E Associates.

St. Vincent’s Services for Women & Children Coordinator

January 1991 to June 2002 Supervisor: Anne Smith, ACSW, & Social Service Director

St. Joseph Catholic Homes for Girls – Philadelphia, PA

Initially, provided social work services to 8 pregnant women at St. Vincent’s Maternity Residence for 6 years. Within 5 more years, co-developed St. Vincent’s Maternity and Mother/Baby residences into structured programs leading to renaming the services to St. Vincent’s Services for Women & Children. Supervised 2 social workers, 2 residence supervisors, and 23 group life staff, and 1 Women in Need Program assistant.

Subcontracted with Real Alternatives of Harrisburg, PA and managed/supervised Real Alternatives-Women in Need Services at St. Vincent’s Residences (reimbursement contract via DHS). In 2002 increased residential care additional funding to $218,000 via provision of special speakers from the community, educational group counseling for fathers and mothers, and Parenting Education sessions.

Provided weekly clinical supervision to staff and assisted residents and referring entities in developing Individualized Service Plans.

Monitored residents on psychotropic prescriptions.

Provided Field Instruction for MSW student interns at Temple, and Weidner, and Marywood

Universities. Provided field instruction to a Cabrini College BSW student intern.

Provided weekly individual and group counseling to Catholic Home residents via St. Francis Adolescent Treatment Clinic.

Part-Time Mall Management Assistant

July 1990 to December 1991

Cheltenham Mall, Philadelphia, PA Assisted the Assistant Mall manager in completing daily tasks. Paid the mall’s bills via collaborating with The Home Office Accounting system in New

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Brunswick, NJ. Assisted with special events, publicity, ad campaigns, and all advertisements. Staged for events.

Hubert Middle School Case Manager August 1988 to June 1990 Supervisor: Brenda Nelson, Dir.

Chatham-Savannah Youth Futures Authority – Savannah, GA

Case managed a cohort of 65 8th graders. Collaborated with the STAY team (interdisciplinary team) in developing student Individual School Success Plans.

Promoted school attendance by identifying and supporting families in addressing barriers to meeting needs promptly. Increased effective delivery of community services to students/families by referring them appropriately to resources.

Supported collaborative efforts by interfacing with community agencies and programs to requisition and coordinate services for the student/client system.

Provided proven interventions to support/effect positive change in negative patterns of behavior. Monitored students in (In-School Suspension) and provided strategies in behavior modification/coping skills. Assisted the IDT in crisis management of students in ISS.

Initiated and facilitated a weekly 30 member Anti-Drugs & Anti-Violence Group for female students in the Youth Futures After School Program, impeding negative grouping and gang activities. Strongly advocated for students in the Juvenile Justice Court System and supported them in following through with court orders by bombarding them with community services and Youth Futures interventions.

Maintained up to date progress notes on student’s school success and use of interventions.

Senior Outreach Services Specialist

January 1985 to August 1988 Supervisor: Brenda Nelson, Pregnancy Outreach Program Director

Parent and Child Development Service, Inc. – Savannah, GA

Assessed the needs of pregnant and parenting teens, developed a plan of care, and made referral to supportive community resources.

Provided individual/group counseling and facilitated weekly parenting education and peer support group sessions.

Maintained records and submitted statistical data.

Completed case studies on prospective adoptive families and assisted with placement of babies. Co-facilitated parenting education sessions as well.

Provided extensive counseling and support to the birth mother and adoptive parents.

Home Management Teacher

August 1982 to January 1985 Supervisor: Evelyn Phoenix, Teacher

St. Mary’s Human Development Center, Inc. – Ridgeland, SC

Taught home management courses and skills to pregnant and parenting women in an alternative school setting. Maintained progress reports/completed student evaluations.

Counselor

July 1982 to August 1982 Rev. Harold Baker, Executive Director

Savannah-Chatham Opportunities Industrialization Corp – Savannah, GA

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Conducted motivational group sessions for the unemployed and underemployed participants.

Nutrition Coordinator, August 1979-August 1979

TURNING POINT DETOXIFICATION FACILITY – New Albany, IN

Completed inventory, placed food orders and grocery shopped locally. Planned all meals

and supervised residents in preparing and cooking meals. Assisted the interdisciplinary team in program planning and counseling residents while they recovered from alcohol or substance abuse. Provided education and guidance in life skills and food and nutrition. Encouraged residents to use strategies provided to problem solve and make better choices.

Activity & Homemaker/Handyman Program Director, 1977 to 1978

Title VII Nutrition Project Director, 1978 to 1979

Title XX Activity Program Director, August 1979 to May 1982 Executive Dir., Thelma Bertrand

SOUTH CENTRAL INDIANA COUNCIL FOR THE AGING & AGED, INC. - New Albany, IN

Initially, coordinated recreational, educational, and social activities for three elderly meal sites.

Supervised 3 Program Assistants.

Managed Homemaker and Handyman services in four counties. Purchased supplies and submitted claim vouchers for reimbursements. Scheduled and supervised 23 employees. Monitored services rendered.

Managed Title VII Nutrition Project in 4 counties. Assisted the organization in establishing the first elderly meal site in Clarksville, IN at Fairington Apartments and purchased a van. Managed 14 meal sites/site coordinators.

Coordinated serving up to 1000 catered meals daily to recipients at 14 meal sites and in their homes in 4 counties. Supervised 16 volunteers, and organized the preparation and delivery of emergency food bags to homebound elderly during hazardous weather in 4 counties.

Collaborated with the organization’s lead accountant and supervised the bookkeeper and secretary in managing the Nutrition Project’s expenditures per budget allocations. Submitted monthly reports to the Executive Director, Board of Directors, Indiana Commission on Aging, and other constituents. Reported elder abuse appropriately.

Facilitated quarterly site coordinators' supervisory meetings. Met with the Nutrition Project Advisory Council bi-monthly.

Completed and publicized monthly Activity Calendar of Events in the Louisville Kentucky Courier-Journal newspaper and surrounding Indiana counties.

Managed the Ken Ellis Senior Center Program in Jeffersonville, IN.

Coordinated the Activity Program at two centers in Floyd and Clark counties and for homebound elderly in four counties. Supervised 5 program assistants. Purchased all supplies. Coordinated Trips/Tours Program monthly. Contracted bus transportation via The Free Enterprise. Prepared the Title XX budget proposal and managed expenditures in collaboration with the organization’s lead accountant.

Nutrition Program Assistant September 1976 to January 1977 Purdue University, Floyd County Extension Services – New Albany, IN. Taught food and nutrition to limited-income families.



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