Fon QueenNaomi Njeihe

IT project manager /Scrum Master/ SQL Dba Associate/CCNA

Location : Silver spring MD

Mobile: 609-***-****/

Email: ad4c05@r.postjobfree.com

Linkin: Queen Naomi Njeihe

IT Project Manager/Scrum Master/ Agile

IT Project manager with combined 8+ years of experience in fintech, Software development, Migration,

Data and healthcare management projects. PMI certified, Master of Science of Information technology.

Results-driven IT Manager with a successful track record in leading the modernization of code for Driver Collect, Claims, and Invoicing applications at FedEx, including the migration from Mainframe to the Cloud. Proven ability to manage complex projects and deliver innovative solutions. Seeking a challenging role to leverage my project management expertise and technical leadership skills.

Certificates:

●Cisco Certified Network Associate

●PMP

●Certified Release Train Engineer (RTE)

●Certified SAFe 6.0 Scrum Master

●Professional Scrum Master (PSM1)

●Microsoft Database Administrator Associate

Skills:

•Practical experience with subnetting networks, static ipv4 configuration of end host

•Experience configuring static and dynamic routing protocols (OSPF) with extensive knowledge on administrative distance, and Routing cost

•Experience configuring iBGP and eBGP in between Autonomous Systems.

•Experience configuring firewall permissions following best practices.

•Experience applying the agile approach to data warehousing/ data integration and business

•Knowledge of various Agile frameworks: Scrum, Kanban, SAFe (Scaled Agile Framework)

•Knowledge of SQL, Data analysis and JQLs

•Experience applying the agile approach to data warehousing/ data integration and business intelligence projects.

•Tools and Technical Skills: Rally, Jira, Azure Devops, Mural, SDLC, MS Excel, PowerPoint, Visio, zoom, MS Project, Outlook, Excel, Word, Ideaboardz, Miro. Agility version 1

•Experienced in Agile techniques: Customer Centricity, Continuous Learning, Agility, Community of Practice (CoP),

•Business Skills: Project coordination, Risk Analyses, Meeting Facilitation, Servant Leadership

•Leadership skills: Excellent oral and written communication skills, strategic planning, team mentoring, effective decision-making, excellent time management.

•Good knowledge of the end-to-end life cycle of ETL projects.

Professional Experience:

Project Manager

FedEx Corporation, Memphis NC March 2022 - Jan 14 2024

Led the code development and modernization effort for Driver Collect, Claims, and Invoicing applications, transitioning from Mainframe to the Cloud.

Successfully migrated applications to the cloud, improving scalability and reducing operational costs by 25%.

Managed 3 cross-functional team of 18 developers, analysts, and IT professionals.

Collaborated with stakeholders to define project scope, objectives, and deliverables. Utilized Agile methodologies to streamline development processes, resulting in a 20% increase in project delivery speed.

Conducted regular status meetings to update stakeholders on project progress and address any concerns.

Implemented robust change management processes, ensuring a smooth transition during code modernization.

Scrum Master/ Junior Project Manager

Bank of America, Charlotte NC April 2020 - February 2022

•Coordinating all Scrum ceremonies including Iteration Planning, Daily Standups, Iteration retrospectives, Iteration Reviews, and Backlog Refinement.

•Influencing continuous improvement values for existing processes while promoting innovation of new product development.

•Providing actionable insight to the Agile team during Retrospective events to ensure open discussions.

•Using Jira and Kanban Board to track key Scrum metrics (burndown, velocity, capacity) to help deliver committed work.

•Assisting PO with effective Backlog Refinement, prioritization, estimation and establishing Acceptance Criteria.

•Using the Scrum of Scrums event to coordinate cross-team dependencies and collaboration.

•Introduced working agreements to promote transparency and clarity within the Agile team.

•Coaching Agile teams to self-manage, resulting in a high-performance team, which meets client goals, and multi-million-dollar contract extension.

•Coaching Agile teams on the value of test automation practices to ensure continuous delivery.

•Leveraged Kanban to plan work and limit WIP.

Scrum Master

CBRE, Dallas Texas February 2017 - February 2020

•Facilitated scrum ceremonies like sprint review, sprint retrospectives, daily-stand -up, backlog refinement and sprint planning sessions.

•Facilitated work allocation and management of the capacity of the team on work items ranging in complexity and size -project/Routine/production support.

•Initiated and facilitated Scrum community of practice (CoP) to provide support for new scrum masters and supported the enterprise agile transformation need.

•Updated agile tracking system to provide transparency of product and sprint backlog and improve lean and agile practices at enterprise level to promote synchronization, alignment, and flow.

•Led a 2 weeks’ time boxed sprints supporting several simultaneous releases in varying state of the life cycle and initiated business agility concept.

Scrum Master

Ecobank, Yaoundé, Cameroon March 2015 – January 2017

•Used Jira and Rally as main agile project management tools, helping with issue tracking, and risk mitigation including working with broader organization to remove any impediments the development team encountered.

•Helped to establish and maintain a culture of self-organization and self-accountability amongst the team so they could be more effective.

•Actively participated in product discovery meetings, requirement gatherings and analysis, documentreviews, plan setup, and plan configuration with client.

•Lead both co-located and remote teams in architectural design and process improvements.

•Helped the product owner maintain and prioritize the product backlog in a way that ensured understanding and transparency so the team could continually make forward progress.

•Helped the team determine the definition of done and Acceptance criteria for PBIs, with help from PO and other business stakeholders.

Business Analyst

Credit Union bank Cameroon January 2014 – February 2015

•Conducted data analysis to identify trends and opportunities for process improvement, resulting in an increase in efficiency.

•Developed and maintained project plans, timelines, and budgets for multiple projects, ensuring successful delivery within established constraints.

•Led cross-functional teams in the development and implementation of new processes and systems to improve operational efficiency and reduce costs.

•Conducted stakeholder interviews and facilitated meetings to gather requirements and ensure alignment on project objectives.

•Created and delivered presentations to senior management on project status, risks, and opportunities

Education:

Presbyterian University of Cameroon 2017

Associate degree in Computer science

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