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Customer Service Loss Prevention

Location:
Fayetteville, AR
Posted:
March 14, 2024

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Resume:

CL

CARMEICA LINZER

ad4bu5@r.postjobfree.com 337-***-**** New Iberia, LA 70560

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Stock Rotation

Merchandise Rotation

Security Monitoring

Equipment Operation

Order Receiving

Customer Service

Loss Prevention

Cleaning Procedures

Signing and Pricing

Money Handling

Safety Processes and Procedures

Flexible Schedule

Supply Restocking

Safe Lifting Procedures

Pallet Jack Operation

Positive Attitude

Energetic and Outgoing

Punctual and Reliable

Paperwork Completion

Inventory Reporting

Willing to Learn

Warehouse Safety

Friendly and Personable

Customer Relationships

Walmart Lafayette, LA

Stocker

06/2021 - 10/2022

Provided customer service by answering questions about product location, price and availability.

Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.

Kept work areas clean, neat and organized for optimal productivity and worker safety.

Removed outdated products from shelves in accordance with company policy.

Palletized merchandise for easy movement to sales floor locations. Received and counted stock items, recording data manually or on computer for inventory purposes.

Maintained neat, safe and orderly workspace to prevent accidents and injuries.

Followed safety procedures when handling hazardous material or dangerous goods.

Organized storage areas for efficient use of space.

Maintained a neat, clean and orderly warehouse environment at all times. Assisted with store displays and window dressing as needed. Received incoming product deliveries and relocated to storage shelves, Summary

Skills

Experience

coolers, or bins.

Operated forklift and pallet jack to transport heavy loads. Meika's Daycare New Iberia, LA

Babysitter

10/2014 - 03/2020

Taught reading, arts and crafts and lap play to encourage intellectual development.

Encouraging healthy physical activity by taking walks together or playing games outside.

Tutored children in multiple school subjects to boost educational performance.

Maintaining a positive attitude while being patient and understanding with the children.

Provided direct-care services for children of varying ages. Responsibly watched children while parents were out. Administering medication when needed according to parent instructions. Engaging in age-appropriate activities like reading stories or playing games.

Organized creative and fun activities, enhancing children's physical, emotional and social well-being.

Providing a safe environment for children to explore their curiosity and creativity.

Engaged in after-school activities by assisting with sports practice and homework assignments.

Enforcing discipline when necessary but always doing so calmly and respectfully.

Helping older children with homework assignments as directed by parents.

Developing creative ways to encourage learning through everyday experiences.

Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.

Used organization and time management skills to multitask and keep children on set schedules.

Acadiana Plastics Molding INC. New

Iberia, LA

Bottle Inspector

04/2014 - 10/2014

Recommended essential corrective actions based on test results. Reviewed customer complaints regarding quality of product received and determined root cause.

Checked software programs for usability, functionality and design issues. Reported any discrepancies or problems with product packaging immediately to supervisor.

Monitored and adjusted machine settings according to specifications provided by customer orders.

Travel Center of America Lafayette, LA

TA Advisory

08/2012 - 02/2014

Maintained schedule of class assignments to meet deadlines. Prioritized and organized tasks to efficiently accomplish service goals. Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools. Answered [Number] calls per shift to assist with customer questions and concerns.

Completed day-to-day duties accurately and efficiently. Leveraged [Software] skills to input and compile data gathered from various sources.

Recognized by management for providing exceptional customer service. Modified existing software systems to enhance performance and add new features.

Understood and followed oral and written directions. Service Tool New Iberia, LA

Packer

05/2005 - 08/2012

Assembled cardboard boxes according to customer specifications. Verified labels for appropriate order numbers and item specifications. Organized inventory in the warehouse according to established procedures.

Calculated dimensions of packages prior to shipment. Provided assistance in the assembly line when needed. Staged loaded pallets with hand truck for fork truck pick-up. Weighed packages to determine shipping costs.

Inspected packages for accuracy and completeness before shipping. Accomplished production goals by working with speed and accuracy. Prepared documents such as bills of lading, invoices, manifests, and purchase orders.

Packed products in accordance with specified instructions. Measured, weighed and counted products and materials. Operated forklifts, pallet jacks, shrink wrap machines, and other equipment as needed.

Weighed or counted items for distribution to conform to company standards.

Wrapped items securely using appropriate packing materials. Obtained, moved and sorted products and materials. Marked and labeled containers with accurate shipping information to prevent delays.

Loaded and unloaded items from machines, carts and dollies. Assembled, lined and padded cartons and containers. Maintained records of shipments, returns, and damages. Sanford's Trucking Company New Iberia,

LA

Receptionist

01/2001 - 04/2005

Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary. Scheduled appointments for clients, customers, and other visitors. Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.

Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.

Transmitted information or documents to customers through email, mailings or facsimile machine.

Prepared welcome packages for new hires containing relevant paperwork and other important details.

Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Scheduled and confirmed appointments.

Managed a large volume of phone calls while ensuring accuracy in data entry.

Coordinated with other dispatchers to ensure efficient delivery schedules were met.

Developed strategies for improving efficiency within the dispatch department.

Updated records of driver locations, delays, and cancellations. Answered customer requests with information about product availability, shipping information and status updates.

Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues. Prepared daily work and run schedules.

Received or prepared work orders.

New Iberia Senior High School New Iberia, LA

High School Diploma

05/2000

Unitech Training Academy - Lafayette Lafayette, LA Associate in Physical Therapy in Physical Therapy Assistance Education and Training



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