Truck Driver Customer Service
Resume:
SCOTT CHILDRESS
LUFKIN TX. ***04
**************@*****.***
Skills Summary
Courteous with Strong Service Mindset
Quality Control
Customer Data Confidentiality
Building Customer and Trust Loyalty
Team Collaboration
Customer Service
Customer Account Management
Understanding Customer Needs
Excellent Communication Skills
Truck Driver
Equipment Operator
Education
Lufkin High School Graduate
Experience
Piney Woods Sanitation
Truck Driver April 2023 – PRESENT
Garbage Truck Driver
Interact with Customers to resolve any issues they may be having
Do Pretrip and Posttrip Inspections on truck
Direct loader activities thru out the day to achieve timeline goals
Southern Chrysler Dodge Jeep
Service Advisor June 2022-November 2022
Built sustainable relationships and trust with customers using open and interactive communication
Determined charges for service required and arranged for billing and payment
Made appropriate account corrections to resolve customer issues
Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve customer complaints
Communicated with customers by telephone or in person to provide product or service information
Napco Chemical
Account Manager June 2012 – March 2022
Negotiated contract terms with customers and stakeholders and closed agreements to increase revenue
Generate leads and prepared business proposals to promote company growth and industry relevance
Maintained knowledge of company products and made recommendations based on customer needs and pricing
Attended Trade Shows and Conferences to promote company and locate new business opportunities and clients
Past Work Experience
Temple Inland Lumber Grader 4 Years
Abitibi Consolidated Woodyard 11 Years
General Labor and Equipment Operator
JBI Electrical 7 Years
Apprentice Electrician
Lead Man
Read Blue Prints and Laid Daily Work Assignments
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