SCOTT CHILDRESS

**** ******** **.

LUFKIN TX. ***04

936-***-****

ad4btk@r.postjobfree.com

Skills Summary

Courteous with Strong Service Mindset

Quality Control

Customer Data Confidentiality

Building Customer and Trust Loyalty

Team Collaboration

Customer Service

Customer Account Management

Understanding Customer Needs

Excellent Communication Skills

Truck Driver

Equipment Operator

Education

Lufkin High School Graduate

Experience

Piney Woods Sanitation

Truck Driver April 2023 – PRESENT

Garbage Truck Driver

Interact with Customers to resolve any issues they may be having

Do Pretrip and Posttrip Inspections on truck

Direct loader activities thru out the day to achieve timeline goals

Southern Chrysler Dodge Jeep

Service Advisor June 2022-November 2022

Built sustainable relationships and trust with customers using open and interactive communication

Determined charges for service required and arranged for billing and payment

Made appropriate account corrections to resolve customer issues

Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve customer complaints

Communicated with customers by telephone or in person to provide product or service information

Napco Chemical

Account Manager June 2012 – March 2022

Negotiated contract terms with customers and stakeholders and closed agreements to increase revenue

Generate leads and prepared business proposals to promote company growth and industry relevance

Maintained knowledge of company products and made recommendations based on customer needs and pricing

Attended Trade Shows and Conferences to promote company and locate new business opportunities and clients

Past Work Experience

Temple Inland Lumber Grader 4 Years

Abitibi Consolidated Woodyard 11 Years

General Labor and Equipment Operator

JBI Electrical 7 Years

Apprentice Electrician

Lead Man

Read Blue Prints and Laid Daily Work Assignments

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