DA'LANA ROUZIER

Phone: 941-***-****

Email: ad4bsu@r.postjobfree.com

Address: *** **** *** *** *, bradenton, 34207, FL (US) PROFESSIONAL SUMMARY

Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction. Customer-focused, performance-driven executive with extensive experience and verifiable success in the areas of pharmaceutical sales, marketing, and communications. Strong ability to develop strategic plans and drive execution to increase business growth, development, and revenues. Dedicated leader equipped with an entrepreneurial mindset, advanced technical skills, and exceptional customer service delivery. Dedicated, patient-oriented, adaptable cma/med tech with years of success in making critical decisions ensuring attainment of medical goals and quality outcomes. Over 5 years of gaining in-depth knowledge of hospice care patient monitoring, pain management, and follow-up protocols for the pediatric and adult patient population. EMPLOYMENT HISTORY

cma/medtech, shift key

travel nursing.

in home care,long term care facility,nursing homes,assisted living

• Administer medications or treatments, such as catheterizations, suppositories, irrigations, enemas, massages, or douches, as directed by a physician or nurse.

• Remind patients to take medications or nutritional supplements.

• Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.

Mar. 2019 - Present

bradenton, florida

6828 14th st w

• Track and trace goods while they are en route to their destinations, expediting orders when necessary.

• Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.

• Oversee regional and local sales managers and their staffs. Mar. 2016 - May. 2019

btradenton, florida

• Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.

cma, family first home care

• Explain treatment procedures, medications, diets, or physicians' instructions to patients.

• Collect specimens, such as urine, feces, or sputum.

• Prepare or serve food trays.

• Provide information such as directions, visiting hours, or patient status information to visitors or callers.

Nov. 2011 - Jan. 2019

bradenton, florida

cma, manatee springs care

• Set up medical laboratory equipment.

• Observe, record, and report to physician the patient's condition or injury, the treatment provided, and reactions to drugs or treatment.

• Clean and sterilize instruments and dispose of contaminated supplies.

• Greet and log in patients arriving at office or clinic.

• Record patients' medical history, vital statistics, or information such as test results in medical records.

• Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.

Aug. 2006 - Sep. 2011

bradenton, florida

EDUCATION

med tech/phob.:nursing

• manatee tech,, florida

Aug. 2007

cma:nursing

• manatee tech,, florida

Aug. 2006

High School Diploma

• central high school,, florida

Aug. 2002

nursing customer service

managment

SKILLS

Expert Expert

Skillful

spanish

LANGUAGES

Conversational

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