Professional Profile Raghulan Rathinam

G. R. Raghu

Senior Security AI Tech. PM / Sr. Product Manager

Cert. Internet Security Mgr. – CISM, Scrum Educator – SFE, Certified Scrum Professional – CSP, Certified Scrum Master – CSM

& Adv. CSM, Certified Scrum Product Owner – CSPO & Adv. CSPO – ACSPO, Agile & Six Sigma Certified, PMP Trained

Cell: +1-408-***-****

Email: ad4bs7@r.postjobfree.com

Geo: Sunnyvale, Bay Area, CA, USA

https://www.linkedin.com/in/raghu-rathinam/

Senior Security, AI TPM / Data & Systems Architect / Agile & Scrum Coach / Sr. Product Manager

• Expertise in all aspects of the IT Techno Functional Domain including SBU senior management / Leadership with solid Consulting & Cross Functional Leadership experience of more than two decades with Scrum Servant Leadership & Medical Devices experience

• Proven Senior Technical Program Manager with Agile / Scrum / RTE / Project Mgmt.& SDLC expertise, experienced in meeting customer needs with quaity, efficiency & timely deliveries; Expert in Process Mapping / Optimization with PMO & Change Mgmt. expertise

• Designed & developed Business / IT Solutions working across matrixed cross functional teams & multiple programs across Global TZs

& cross functions like Biz, E-Com, Sales, Marketing, Operations, Systems, IT, Engineering, & Service organizations; Built Data Centers

• Exceptionally skilled in defining Systems Solutions / Product Mgmt. / App’s & User Req’s. / UI & Analytical Reports, as well as triaging with effective Stakeholder Mgmt. & Reporting across all CXO levels in both Waterfall & Agile; Led Infra / NW / DC / SEO projects also

• Collaborative Team Player & Self-Starter with excellent communication, presentation skills coupled with strong analytical skills & leadership acumen with SAFe expertise along with CSM, CSPO & Agile, BI Reporting & Project Management (PMP), Lean Six Sigma GB Strengths & Core Competencies

Analytics AI NLP LLM Cloud SaaS Business Intelligence (BI) SRS / URS / Use Case Docs. CRM, ERP, CPQ & SF End-User Support

Load Testing Business Requirements Gap Analysis End-User Training Long-Range Planning UX Design Requirements Analysis / Docs

/ URS / SRS Technical Specs Data Modeling Performance, Reliability, Efficiency, Scaling & Response Testing Agile SDLC SW methodologies Scoping Scheduling Change Mgmt. Product Mgmt. Cloud Migration Collaboration Stakeholder / CXO Mgmt. & Reporting Process Flow–Mapping/ Opt’mzn Test Strategy / Plans SCRUM Events / Ceremonies ART / Release Train Engineer RTE IMPEDIMENTS Removal Servant Leadership Leading Scrum Masters / SoS Portfolio Mgmt. Resource Opt’n Stake Holder Comm’n./ Mgmt. Vendor & Contractor Mgmt. Team Performance / Appraisal & People Mgmt. Sales & Technical Proposals – Sales & Support Risk Analysis/Mitigation Mergers & Acquisitions Sales, Service & Analytics Cloud E–Com SEO SMM Retail Product Mgmt. ALM&PLM Cust’mr & Contract LCM Master Data Mgmt. – MDM Supply Chain Management – SCM Vendor Mgmt.–VM Tech Skills: MS Office, MS Project, Rally, Smartsheet, Einstein Analytics Studio, Tableau, BI Analytics & DV, JIRA, MS SharePoint, Confluence, OBIE, SQL, Oracle, Linux, Scripting &Power Shell, Python, OATS, QA, Dashboarding & Reporting, User Training, Documentum / CMS, SaaS / PaaS

/ DaaS / Cloud Apps / Salesforce CRM, PRM, Service, SFDC Cloud, MS Dynamics CRM & MSD 365, Einstein Analytics, MS Visio, MIRO & Lucid Charts, AI Chatbots, G Suite & Online Cloud Tools, Both Mac IOS & Windows O/S, OAC, MS Dynamics, Workfront, Power BI Reporting, Infra, Communications & NW, Meta internal tools like DiaQuery, DataSwarm, Workplace, Unidash, Notebook, GSD/Get Stuff Done, Asana etc. Industries – Verticals & Horizontals / Functions

Industry Verticals: High Tech / IT / Communications / Aviation / Retail / FMCG – Consumer Goods / Exports & Customs / Power / Energy & Gas

/ Finance / Publishing / Manufacturing / Aviation / Chemicals & Instrumentation / Medical Devices / Retail & E – Com / Ad. Tech / SMM / SEO Horizontals / Functions: IT / IT End User & Infrastructure Support / Vendor Mgmt. / IT Applications Development / Manufacturing / Sales / Marketing / Service / Operations / Contracts & Vendors / Transition & Change Mgmt. / PMO / Reporting / Mergers & Acquisitions / Content Management Systems – CMS / Master Data Management – MDM / Systems Integration & Cloud Migration / Planning / Budgeting & Head Count / Product Management, Strategy & Roadmap / Portfolio Mgmt. / Ad Metrics / Automation / BI & AI / Ad. Tech / CRM / ERP / MRP Professional Experience

Stealth — Food Industry [Sunnyvale, CA – USA, Teams In India ODC] – Senior Tech. PM / SEO Lead & Product Mgr. (Nov 2023 – Till date) Working on creating and integrating the retail restaurant functions using Open AI & including all functions / operations including delivery logistics with existing vendors and all the existing channels; Using AI to Integrate NLPs with LLMs; Leading the SEO vendor Team offshore and onsite to deliver SERP – Search Engine Results Page – Analysis on top by adding Content using Blogs to increase the organic traffic to the website, Adding Meta Tags, improving UX, Creating Inter links, Conducting Tech. Audits & Link building using TP websites to improve rankings. Updating and designing the new products and the promotional strategy for the various trade promotions including Groupon, DD, Shef, etc. Top Contributions/Highlights

• Using Open AI to integrate the Overall work out logistics & integrating the operations including the sales & logistics channels; Integrating NLP – Natural Language Processing with LLM – Large Language Models for intelligent AI interactions

• Produced new content using additional blogs & articles Identified for intended target audience improving backlinks and website authority; Identified and improved on the Multiple Key word searches, used Google Search Console & Google Analytics to track website performance; Created Internal/External Links to improve UX and help SE with site hierarchy and earned high quality backlinks from reputable websites

• Success/Result: Momsbiriyani.com is now reflected in the first page in SERP in google for local biriyani/biryani search

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G. R. Raghu – Experienced IT, Business & Technology Leader, Agile & Scrum Coach Professional Profile Raghulan Rathinam

Meta Inc. / Accenture — [Menlo Park, CA – USA, Teams across Europe & Asia] – Senior Tech. PM / Agile & Scrum Lead (Jun 2022 – Nov 2023) Working with Marketing Decision Science Horizontal Team focusing on AD Analytics Measurement & XCI Cross Channel Intelligence metrics, Tracking/Validation along with Project & Liaison Mgmt. with Ad Agencies - Spark, Neustar on 1P,2P & 3P Data for the CRDW-Clean Room DW. Top Contributions/Highlights

• Liaison with the Stake Holders, TPMs, Agencies, Engg. Teams DE – Data Engineers & DS – Data Scientists, BA – Business Analysts to ensure smooth delivery of data analytics reports / Dashboards across multifunctional, Cross Matrix teams across Multiple TZ

• Standardize Data Pipelines, Ingestion Routines, QA, Storage & Aggregation of Meta Data – FB, Insta, Reality Labs – RL, Messenger & WhatsApp involving billions of Impressions, Events across multiple Campaigns, Surveys etc.- Streamlined Process Flows & Doc’s

• Provided training / coaching to teams on Agile methodologies & best practices; Collaborated with other Scrum Masters as an Agile coach to improve the overall Agile processes & methodologies within the Meta Marketing Domain; Conducted sprint planning, daily stand-up meetings, sprint reviews, and retrospectives to ensure the team was delivering high-quality products on time & budget as planned Walmart Inc. / BayOne — [Sunnyvale, CA – USA & ODC in Noida, HYD – India] – Senior TPM & Tech. Portfolio Mgr. (May 2022 – Jun 2022) Working with Product & Program Management Team focusing on Mexico Market in WM along with the AOP, New initiatives / Big Rocks / Tech Initiatives Status & Monitoring & Portfolio. Weekly Status Reporting to all levels concentrating on Product & Portfolio Mgmt. / PMO Initiatives. Williams Sonoma Inc. / Apex — [SFO, CA – USA & ODC in Pune, HYD – India] – Sr. Tech PM / Agile / Scrum Leader (Feb 2022 – May 2022) Working on Digital Transformation of WSI with all Retail brands like PB, PBT, PBK, WS, WE, Rejuvenation for WCM – Web Content Mgmt., Website Updates & Digital Assets Mgmt. eDAM; Leading various Engg. Dev & SWAT Teams for WCM & AES (AEM) / EDAM / ECM Teams to provide continues releases in a Global Hybrid & Agile Dvpt. environments; Working with PMO on Project Budgets, Stakeholder Mgmt. & PMO Reporting, Top Contributions/Highlights

• Liaison with the TPMs, SCMs across the globe with Multi time zones for the Portfolio. & Project Planning / Tracking / Execution for WM

• Working with the PMO & Product Team for the entire Mexico Market across Bodega, Sam’s & WM

• As TPM in WSI, lead Engg. Team (35+) & Scrum initiatives, Conducting SoS (Scrum of Scrums), Status Reporting & PMO; Liaison with cross functional teams; Triaging Priorities along with Rel. Mgmt. & Project Planning / Execution

• Handling 1.3 M SKUs for WCM – Web Content Mgmt. with Adobe Exp. Mgr. (AEM) and Assortment Export Service (AES) Adobe Corp. / UST — [San Jose, CA – USA & Offshore (ODC) in HYD, NOIDA – India – Senior Tech PM / Agile / Scrum Lead (May 21 – Feb 22) Working with the Digital Transformation Program (DTP) Team Leading Parkour M&M initiatives for the CES / Customer Support Team; Working with Engg.& Biz Teams along with the PgMs / PdMs / BCMs along with cross functional teams to create streamlined processes aligning with timely deliverables. Building strategic plans & implementation strategies, Mapping/Optimizing organizational processes & Jira systems to Plan

/ improve Operational efficiency to achieve excellence, Managing Cross Functional / Scrum Teams & Change Mgmt. & PMO Leadership / Acquisitions / Process Optimz’n & Transition Mgmt. Cisco Systems / SRS — [San Jose, CA – USA & ODC in BLR, CHN – India] – Sr.Tech PM / Solutions Architect / Dig. Trx. Lead (Jan 21 – Apr 21) Working with Digital Transformation Team Leading the PXP – Partner Experience Program which provided 90% of Cisco Sales with Salesforce

(SFDC), delivering solutions in a global, agile development environment with deep understanding of Sales/ Partner Lifecycle, Pricing & Discounting, Commerce CPQ (Configure, Price, Quote) and Vendor Mgmt. Mapping organizational Processes & improving Operational excellence, Leading & Managing ARTs & Scrum Teams, Planning, Execution & Adoption of large-scale IT solutions & initiatives / PMO. Top Contributions/Highlights

• As TPM, led scrum initiatives, SoS (Scrum of Scrums), Status Reporting & SH Mgmt. / Reporting to OpCo. & SteerCo. / Sr.Mgmt.

• Liaison with Engineering & Managing Scrum Teams/Events & Improved overall team performance & provided timely / quality deliveries

• As Solutions Architect resolved the Contacts & Customer Management issues, Conducted POCs, OOB Thinking / Solutions Approach

• Improved ART / Scrum Teams performances, Trained Scrum Masters / Teams, Led Scrum Processes / Events & improved performance Oracle Corporation — [Redwood City, CA– USA & Offshore (ODC) in Bangalore, Chennai – India] PM / TECH. Lead - Oracle Analytics Cloud / Oracle Business Intelligence - OBI / AI Bot Performance (2011 – 2020) Led & managed the OBI team which ensured optimum performance, efficiency, response / throughput, scaling & reliability, concurrency, & load testing of all releases from 10G to OAC (SaaS). Cloud Migration, Worked on Oracle Chat Bot AI Performance, Worked on CMS – Back End, Led on-premises & cloud migration & deployments of Oracle Analytics Cloud (OAC), Involved in Product Mgmt., Design, Dev. & Load Testing with Oracle Application Testing (OATS), ETL, Review documentation, Created Testing Policy, Plan, Test cases, Scenario / Scripts for Unit & Integrated Testing, OBIE RPD, Data Model, Analytics / UI / DV reports, Worked on Analytics / DB / SQL performance & Tuning, JIRA & Confluence, Led Onsite & Offshore BI & Scrum Teams, Removed Impediments & Created Scrum Artifacts, Led Scrum Events, Used both Mac & Windows. G. R. Raghu – Experienced IT, Business & Technology Leader, Agile & Scrum Coach Professional Profile Raghulan Rathinam

Top Contributions /Highlights

• As Gatekeeper for OBI, Led Perf team & improved performance / Responses on all BI Servers& UI Dashboards multiple Data sources

• Improved OBIE performance / Reliability from 100 to 400 simultaneous users running for > 100 hours+, RT from mins to <10 seconds

• Worked on improving performance of Oracle AI Chat Bot including Testing & Validations & also Product Management Functions

• Leading Scrum Team Activities/ Events / Scrum Roles / Servant Leadership / Creating Scrum Artifacts / Agile / Lean Methodologies Tata Consultancy Services (TCS), Jass (Idea/Xoriant Now) & Rovi Corp (TiVo Now) — [WI / NY / NJ / Bay Area – USA & ODC – Mumbai, India] PROGRAM / PROJECT MANAGER / SCRUM MASTER / INDEPENDENT CONSULTANT (2001 – 2011) Clients / Customers: Cisco, Morgan Stanley, McGraw-Hill, Newsweek, McKinsey, Deloitte, KPI, Perficient, Agilent, Jenny Craig, GE-MS PM / Tech. Lead for Oracle business intelligence (OBI), Executed, developed, optimized, and troubleshot OBIE reports with E-Business Suite (EBS), Salesforce SFDC and Oracle CRM, MS Dynamics CRM, Finance / GL, HR, Sales, Support Functions. Worked on Reports, Data Models, RPD Custom & OOB, Spearheaded implementations of Seibel analytics / OBIE Led Data Warehouse / Mart (DW, DM) and Biz. intelligence (BI) E2E projects including requirements & Gap analysis / Fitment, Change Mgmt., Design, Development, Implementation, Support, Rollout; Documentation & EU Training, Managed stakeholders, Led CMS / Documentum Projects, Managed SCRUM events / Led SCRUM Teams as PO & SM. Been a servant leader in multiple projects & removed the impediments, BRM & COE Lead managing clients & cross functional teams and Vendor Contracts for TCS & GEMS, Milwaukee & Waukesha, WI. Top Contributions / Highlights

• Led 85+ reporting / DW / OBIE projects across CRM, Mktg., Sales, Finance, Service, 450+ Dashboards/ 50+ BI Full Cycle SDLC & Agile E2E implementations; Led as Scrum Master being servant leader & removed impediments; Led as SM, PO, DT – Member & Lead

• Managed all stakeholders including CXOs, S-VPs, Contractors, Functional Heads, End Users & Top Mgmt. / Led in all Scrum Lead Roles

• Led Product Planning / Goals Setting / Product Vision & Road Map / Strategic Planning & Prod. communication / Marketing Additional Experience (IT Mgmt. / Senior Mgmt./ CXO / SBU & IT Leadership: 1994 – 2001) HCL Corporation, Polaris S/W, HLL: Unilever-India Ltd., Enron-India: Dabhol Power Corporation — [Noida, Delhi, Chennai, Mumbai – India] IT PROJECT IMPLEMENTATIONS, IT FUNCTIONS, IT LEADERSHIP, CORPORATE IT / SBU HEAD Coordinated projects related to customer relationship mgmt. (CRM) and enterprise resource planning (ERP). Developed custom and analytics reports. Built applications for forecasting and budgeting. Accessed and utilized CRM applications, as well as Siebel Analytics, to furnish marketing, finance, HR with systems development, administration, and end-user implementation & support and EU Transition support. Contributed actively to building, maintaining, and Supporting systems, Databases, Applications, ERP, CRM, and Operations systems support. Oracle, MS SQL DB maintenance, Data integrity / Security of all IT data, Developed / Managed apps for routine IT & Biz. Operations along with Vendor Management & Contracts / Contract Life Cycle Management – CLM. Top Contributions / Highlights

• Led and implemented customized applications covering 6 functions like Revenue, CRM for Service – Customer Service & Mgmt., Installations, Sales & Custom CPQ (Configure, Price & Quote) across 13 capitals within 2 years in HCL OA team under CEO / SBU Head Built Data Centers for Unilever Limited (HLL) and Dabhol Power (DPC) for Enron India / RGPPL and handled IT, Network & Communications

• Managed all the CRM applications, Customer Contracts / Annual Maintenance Contracts – AMC & other payments for the Service Delivery In HCL OA as head of IT including the Vendors, Vendor Management, Pricing / CPQ Process & Automation for HCL

• Handled Exports operations and implemented systems across 15 Manufacturing facilities covering footwear, thermometers, designer carpets, mushrooms, Tea & other Unilever products in HLL, Worked on Integrating Systems & Operations from Mergers / Acquisitions

• Managed / Developed a IVR based Retail Application for FF Restaurants, Designed & Developed the UI / UX for multiple IT Applications & E Commerce websites, Exports operations in HLL & also Led IT, Vendors, MSEB / Electricity Billings

• Designed & Developed the entire website for DPC, Mumbai, India and also for HLL IT Exports division products like Shoes in Pondicherry, Mushrooms in Ooty/Kodaikanal in Tamil Nadu, Thermometers, Carpets from Benares / Varanasi in UP, India

• Managed all the Contractors & Vendors in HLL, HCL & Enron and was responsible for the Payables and Contracts with Sub Vendors & Sub Contractors

Certifications, Community Leadership / ECG & Other Credentials Certifications & Trainings: OBIE Analytics; Six Sigma (SS) from GEMS / TCS; PMP Trained; Cert. Scrum Professional – CSP, Cert. Scrum Master

– CSM, Adv. CSM, Cert. Scrum Product Owner – CSPO, Adv. CSPO – ACSPO, Agile Cert. Scrum Coach & Scrum Educator – SFE, CISM G. R. Raghu – Experienced IT, Business & Technology Leader, Agile & Scrum Coach Professional Profile Raghulan Rathinam

ECG & Community Leadership: COO – SVP, Sunnyvale Van Pool Operations for 9 years; CTA Volunteer and Tamil Teacher for 12+ years; NSF Teacher Volunteer for more than 2 years; Oracle Education Volunteer for IOT, Tableau and other design tech projects for 3+ years. Certified Public Notary in California, CA – USA: Last 3 years Aviation Experience (Engr. – Avionics, Indian Airlines: 1992 – 1994 & Pvt. Pilot Training, MFC, Chennai) Indian Airlines Corporation [Kolkata / Calcutta, Bombay / Mumbai – India], Madras Flying Club [ Meenambakkam, Chennai – India] Worked as the Avionics Engineer maintaining Aircraft and Aircraft Equipment for A320, A300 Aircrafts working with Engineering Team for Aircraft A, B, C and Daily Checks & Certifications for Radio / Computers / Avionics clearing DGCA mandatory License requirements. Member of the MFC, Chennai (Currently located in Tiruchirappalli Airport, India); Recipient of the DGCA Flying Pilot Scholarship; Flight Training for Private Pilot License PPL as Student pilot – Flew Cessna 152A and Pushpak – HAL’s Tail Wheel Aircraft for more than a year and was near solo flying in Pushpak with RT & SPL.

Educational Background & Work Status / Other Personal Details IIM – A (Indian Institute of Management — Ahmedabad, Gujarat – 380015 - India's #1 & ONE of the Top 25 Management Schools Worldwide) P.G.D.M. / MASTER OF BUSINESS ADMINISTRATION (M.B.A.) – SYSTEMS, MARKETING, & FINANCE – (2 YEARS, 1994) Anna University, College of Engineering — Guindy, Chennai, India – 600 025 ONE of the Oldest & Top 10 Engineering Colleges in India BACHELOR OF SCIENCE / BACHELOR OF ENGINEERING (B.E.) – ELECTRONICS & COMMUNICATIONS ENGINEERING (E.C.E) – (4 YEARS, 1990) Other Personal & VISA Details:

Legal Name: Raghulan Rathinam

VISA: US Citizen (USC) – No VISA / Sponsorship required for USA & Canada / NATO Residence: Sunnyvale, CA – 94089 in the Bay Area under Santa Clara County DOB (MM/DD) – 11/22

COVID 19 Status – Fully Vaccinated

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