ROBERT LOUIE

San Francisco Bay Area ad4brn@r.postjobfree.com www.linkedin.com/in/robertlouie1

SUMMARY

Results-driven Change Management professional seeking new opportunities and challenges. Skilled in addressing business needs with a focus on customer service, attention to detail, and continuous improvement strategies to meet goals while maintaining compliance with company standards. Proficient self-starter with analytical, articulate, and effective communication skills while maintaining composure during dynamic and challenging situations when leading cross-functional teams to cross finish lines. SKILLS

Software: Arena PLM, Oracle NetSuite, Oracle EBS, Microsoft Office 365; MS Visio; Adobe Acrobat Trained or taken courses in the following disciplines: Bill of Materials (BOM), Lean manufacturing, 8D, Accomplishing More with Less, LEANCor, Onsite Negotiation Skills, Precision Q&A, and Agile. WORK EXPERIENCE

ChargePoint, Campbell, CA 2021 - 2024

Document Control Specialist

• Managed engineering changes and BOM configurations for new product and sustaining programs that totaled 40%-50% of all item updates.

• Collaborated with cross-functional teams to ensure timely completion of deliverables to bring the latest Electric Vehicle (EV) charging products to market. Apple, Cupertino, CA 2020 - 2021

Data Analyst / BOM specialist (Contract)

• Collaborated with Capital Expenditure (CapEx) Operations Program Management team to oversee stations, BOMs, and CapEx procurement data using internal tools and systems.

• Proactively identified data issues, analyzed root causes, and drove corrective actions in collaboration with cross-functional data owners.

SunPower Corporation, Richmond, CA 2007 - 2020

Engineering Change Analyst 2010 - 2020

• Managed requests and changes using the Arena Solutions PLM cloud platform to ensure seamless integration of product design updates; provided weekly reports on outstanding changes and monitored deliverables. Maintained 80-90% on-time delivery rates.

• Collaborated with cross-functional teams to achieve quarterly and annual objectives that focused on cost reduction, testing, and training initiatives. Achieved a 100% on-time delivery rate for all PLM-related project requirements.

• Optimized PLM system by periodically organizing and updating forms, adjusting requirements for object creation to align with evolving business needs with a 100% on-time delivery rate per update.

Supply Chain Planner/Administrator 2007 - 2010

• Coordinated and planned deliveries to customers to achieve quarterly revenue objectives. Consistently maintained a 95% on-time delivery rate per quarter.

• Informed customers about potential supply risks, facilitating strategic allocation of limited materials in alignment with revenue objectives.

EDUCATION

UC Berkeley Extension

Professional Certificate in Business Process Management California State University, East Bay

Bachelor of Science, Business Administration/Computer Information Systems