Dimesha brown

**** ******* ****** *****, ******* 31206 478-***-**** ad4brm@r.postjobfree.com

Experience Overview

I am a passionate results-driven experienced food service, dietary, and production manager. Work experience includes planning production workflow, analyzing and improving production processes, managing inventory, and supporting customer relationship management. Increased production efficiency by additional 20% by designating employees to a specialty job.

KEY EXPERTISE:

Critical Thinking Performance Evaluations Approve Timesheets

Time Management Employee Coaching Typing

Employee Management Disciplinary Actions Resolving Workplace Conflict

Time Scheduling Computer Skills Leadership and Initiative

Computer Skills: Microsoft Word, Excel, Power-point, Access, Internet Applications EDUCATION:

High School Diploma (College Preparatory) Graduation Date: May 2012 Northeast High School

6446 Upper River Road

Macon, GA 31217

MANAGEMENT EXPERIENCE:

YKK AP America Inc.

Lead Glass Department October 2020- Present

Address: 4234 Ocmulgee E Blvd, Macon, GA 31217

Supervisor: Jasmine Marshall (Senior Glass Department Manager) Five Below Warehouse

Receiving Department Lead March 2018- October 2020 Address: 270 Logistics Center Pkwy, Forsyth, GA 31029 Supervisor: Thomas Green (Warehouse Assistant Manager) Perdue Farms Production Company January 2017-March 2018 Assistant Assembly Production Manager

Address: 250 State Route 247 Spur Perry, GA 31047

Supervisor: Emily Holden (Senior Production Manager) Encore Plastics Company December 2015-December 2016 Mechanical Assembly Team Leader

165 Industrial Park Road Forsyth, GA 31029

Supervisor: Robert Grier (Mechanical Plant Manager) Mr. Chips Manufacturing Company January 2015-December 2015 Production Assembly Line Leader

101 Lillian Drive Macon, GA 31217

Supervisor: George Warren (Assembly Production Manager)

*All References Available Upon Request*

Dimesha Brown

Page 2.

ADDITIONAL WORK EXPERIENCE:

YKK AP America Inc.

Lead Glass Department October 2020- Present

Coordinates daily production requirements via dispatch schedule and coordinates the sequencing of materials through the process to ensure efficient utilization of resources.

Inspects product for quality and defects using visual observations.

Responsible for understanding strategic expectations and goals for the Glass Department.

Responsible for ensuring that daily communications from Department Leadership to Team Leads are understood and carried out as outlined by daily work instructions.

Assists Leads if help is needed with troubleshooting or handling any problem that may arise in their operating area; whether it be personnel, operational and or a maintenance related issues.

Responsible for knowing, supporting and communicating plant health & safety goals, policies, and procedures to their Leads including leading monthly safety topic with employees.

Support maintenance on preventive maintenance and downtime events as needed.

Ensures all incidents including environmental and near misses are properly reported, investigated and documented with preventive/corrective actions and employee statements provided.

Ensures that the appropriate outside contacts are notified after hours pending the incident severity and situation.

Responsible for knowing and understanding the quality standards and expectations established by the plant’s Quality Management System.

Support hiring process for all vacancies within the Glass Department.

Will perform all time approval functions, process vacation requests and coordinate times off coverage as needed.

Address all discipline, performance or attendance issues by performing the necessary progressive discipline process with Human Resources and Department Leadership support.

Reviews and recommends to manager any process improvements to include but not limited to team member development, production methods, equipment, quality, safety, service and overall performance of the shift. Five Below Warehouse

Receiving Department Lead March 2018- October 2020

Ensures all associates and managers are Wowing the Customer through personal contact with customers

Responsible for achieving CSAT score goals provided by the District Manager

Responsible for leading Receiving Operations

Training the staff on the High Fives of Customer Service

Ensures that each guest has a fast, friendly, checkout

Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times

Responsible for opening and closing store procedures

Assists with Receiving Operations

Responsible for performing SM duties in their absence

Assists in supervising Associates

Assists in training Associates

Assists in coaching Associates

Assists in developing Associates

Reviews all corporate communications and reacts accordingly

Partners with supervisors or corporate office regarding store issues

Drives store sales and controls expenses

Assists payroll process and ensures payroll is within budget

Assists in merchandising procedures

Adheres to and holds associates accountable to all Five Below’s Standard Operating Procedures (SOP)

Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits

Authorizes register functions including post voids, returns and discounts

Complies with Human Resources policies and procedures

Assists in receiving and stocking procedures

• Unloads merchandise from trucks

• Checks in shipments

• Stages merchandise for the sales floor

• Packs out merchandise

• Assists front end and queue merchandising

• Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control

• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

Kentucky Fried Chicken Inc. March 2013-December 2014 Shift Leader/Drive Thru/ Cook

Maintain sanitation, health, and safety standards in work areas

Clean food preparation areas, cooking surfaces, and utensils

Operate large volume cooking equipment such as grills, deep fryers, and grills

Verify that foods meet requirements such as quality and quantity

Take food and drink orders and receive payments from customers

Setting schedules, hiring and training new employees

Answering the telephone to take orders and customer service

Clean the dining room and mop/sweep floors

Participate in sales and promotions

Captain D’s Food Company January 2011-March 2013

Shift Leader/ Front End Cashier/ Customer Service

Wash, cut and prepare food as customer requested

Read food order slips or provide verbal instructions to the cook

Package food for customers including utensils, napkins, and condiments

Serve orders to customers at windows, counters, or tables

Operating cash registers and serving food to preparing menu items

Maintain clean kitchen and dining room areas

Manage front end team and other cashiers and cook

Participate in recruitment of new employees and hiring practices

Participating in health inspections and sanitation requirements RGIS Inventory June 2012- March 2013

Inventory Specialist

Followed detail standards of product care while receiving shipment

Completed daily stockroom task with little to no supervision

Recorded shipment information and organized an effective stockroom

Served Administrative office with opening and closing of the company safe

Maintain and review all inventory, including following up on all shortages and maintain minimal inventory for cost reductions

Safety Audits which lead to development of better safety habits and ideas of new areas to implement safety techniques

Review and establish outside vendors for maintenance material purchases, consulting needs, and contractor work

*All References Available Upon Request*

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