Darcy Yurek
Email: ad4bqd@r.postjobfree.com
Cell: 702-***-****
SUMMARY
I am a seasoned leader successful in physical and behavioral health care with a proven record of superior problem-solving, critical thinking, program and business development, and team-building. I have excellent skills with complex documentation requirements and collaborative case management. My commitment to excellence extends to my team, employees, employer, clients, patients, referents and the community. SKILLS
● Dynamic, team leader
● Skillful in Worker’s Compensation claims,
processes and chart audits
● Adept at building and maintaining strong business and customer relationships
● Efficient with Microsoft Office, various EMRs,
CRMs and databases
● Competent in crisis intervention, suicide
prevention and post-vention
● Proficiency in physical and behavioral health
assessments and treatment
● Successful with prior authorization for care and working with commercial insurances
● Accomplished manager
● Extensive work with First Responders, Impaired
Professionals, EAPs, unions, military and courts
PROFESSIONAL EXPERIENCE
1 Care Palliative/ Adults 1 Care Home Health 1 Care Kids. 12-12-2022 to 02/03/2023
Sr. Physician/Community Liaison
● Commitment to excellent customer service
● Negotiation MOU’s
● Presentations / Education
● Critical Thinking
● Extensive knowledge in hospice/palliative services, processes
● Proficient with CMS Guidelines/ Quality Assurance
● strategic planning
● Process Improvement
● Self directed, and motivated
● Effective time management & organizational skills
● Active listening Solution Oriented
● Excellent written, oral communication
● Ability to work independently or as a team
● Proficient in cross training and supervising additional Liaisons, Patient Representative Coordinators (PRC’s) intake/admissions team, and yes, networking/business ProCare Hospice CareOusel Pediatric
Division 06-06-2022 to 12/09/2022
● Sr. Community Education Manager
● Commitment to excellent customer service
● Negotiation MOU’s
● Presentations / Education
● Critical Thinking
● Extensive knowledge in hospice/palliative services, processes
● Proficient with CMS Guidelines/ Quality Assurance
● strategic planning
● Process Improvement
● Self directed, and motivated
● Effective time management & organizational skills
● Active listening Solution Oriented
● Excellent written, oral communication
● Ability to work independently or as a team
● Proficient in cross training and supervising additional Liaisons, Patient Representative Coordinators (PRC’s) intake/admissions team, and networking/business development 2018-2022 Desert Parkway Behavioral Health Care Hospital
● Assist and coordinate in-take and pre-admission screening process.
● Perform on-site clinical judgment to determine appropriateness of patient for admission.
● Communicate to patients and families rehabilitation and facility options.
● Communicates to patients determined appropriate for admission the patient's expectations and requirements for participation.
● Secured information relating to patient's resources and benefits
● Demonstrate growth, development, and the aging process for the planning and delivery of age-appropriate care.
● Functions as initial contact for external case management and discharge planner personnel with payors and hospital facilities.
● Completes face to face, in-service education contacts to physicians. And face-to-face, in-service educational contacts to case managers, and other professionals.
● Inform and educate physicians, case management and social workers in regards to hospice guidelines
● Responsible for recruitment, orientation, training and on-going development of all community liaisons
● Provided leadership and guidance by implementing short and long term goals for each liaison and assist in the development of the key business partnerships within their assigned territory
● Collaborate with Clinical Managers to continuously improve communication & patient/facility satisfaction.
● Motivate team members to organizational commitment
● Tracks and reports business activities
● Assist with other duties as required
Cycles of Change (Design for Living Behavioral Health), Lancaster, CA 2016 to 2018 Director of Client and Family Services / First Responder Treatment Consultant
● Responsible for referral and business development for California and Nevada
● Provides oversight of outpatient agency in Las Vegas, including licensure compliance, staffing and trainings
● Responsible for assessment, prior authorization, and care coordination (EAPs, HR, courts) for all First Responder and Impaired Professional admissions.
● Extensive work with program promotion, appropriate level of care placement, job loss prevention and family education and interventions.
● Responsible for day-to-day operations including clinical finance, Single Case Agreements, scheduling, hiring, transportation, mobile assessments, admissions, collaboration of care, program improvement and compliance
● Refer and triage clients to other sources of treatment/care as appropriate
● Represent company at local and national conferences
● Schedule, promote and facilitate community, family and professional trainings
● Consistently met goals for AMA prevention and client retention
● Certified member of Critical Incident Stress Management (CISM) team for Nevada
● Provided interstate transportation for First Responders when necessary Las Vegas Recovery Center, Las Vegas, NV 2012 to 2016 Director of Admissions/ Workers’ Compensation Consultant/ Senior Treatment Consultant/ National Public Relations Representative
● Responsible for Admissions Department, including Admissions Department Specialists and Marketing staff
● Scheduling of the admissions department to guarantee 24-hour access
● Assess the needs of telephonic and web-based inquiries to ensure prompt, appropriate response
● Approves initial assessments on all clients seeking treatment for substance use and/or chronic pain disorders
● Liaison with medical director, clinical staff, referents and Worker’s Comp Case Managers
● Presents treatment options, document calls and sets appointments.
● Handles difficult Workers’ Compensation cases by assessing the injured worker and working directly with the claims adjuster and/or Nurse Case Manager. Ensures all steps to get the injured worker treatment were met.
● Facilitates, plans and implements marketing promotions as required.
● Research and develop list of local conferences, seminars and Health fairs: sponsorship, exhibit, attend and provide speakers.
● Attends identified local business organizations: AMA, NSIA, RIMS, SNCCA, etc.
● Develops and maintains a database of potential referral sources.
● Conducted facility tours for referrers, families, community groups and potential referral sources.
● Organize and facilitate in-services for referents and potential referents Douglas Seip, M.D., Las Vegas, NV 2009 to 2012
Surgical Coordinator/Office Manager
● Verify insurance eligibility and benefits.
● Assist in all aspects of front and back office procedures.
● Collect detailed patient history, vitals, prescriptions and administer injections as ordered by physician.
● Schedule various surgeries with Hospitals/Surgery centers which included all aspects of scheduling procedures. Hemet Valley Urology, Hemet, CA 2004 to 2009
LVN – Front and Back Office
● Assist MD in all office exams and procedures.
● Verify insurance benefits and co-pays. Insurance authorizations and referrals.
● Responsible for training all new employees upon hiring for front and back office policy and procedures.
● Administered MD ordered injections, and vitals, responsible for patient collectible fees and unpaid balances. Greater Long Beach Orthopedics, Long Beach, CA 2000 to 2004 Office Supervisor / Collections / Back Office Assistant
● Manage 20 employees and trained all new hires.
● Remove staples, sutures and maintain wound care per Medical Doctor orders.
● Efficiently monitor patient medical records for the purpose of chart audits.
● Keep all personnel current on company policies and procedures to ensure compliance.
● Triage and instruct patients on what action to take based on current complaint as recommended by Medical Doctor on call.
● Coordinate correspondence with all Workers’ Compensation adjusters for purposes of treatments for injured patients.
College Hospital, Costa Mesa, CA 1997 to 2000
Unit Secretary / Surgical Coordinator / Behavioral Specialist
● Coordinate patient admissions and discharges.
● Prepare quarterly reports from census log per state requirements.
● Schedule and assisted all patients’ legal proceedings and transportation.
● Assist RN with new MD orders and patient care.
● Correspond with all hospital personnel.
● Transcribe all medication orders to MAR sheet.
● Effectively maintained SOAP and PIE forms.
● Deescalate agitated patients which included responding to assist staff in particular codes on patients. Education and Expertise
CISM Certified
California State Fullerton University,
Fullerton, CA: 3+ years completed toward Bachelor’s Degree in Psychology, Irvine Valley College,
Irvine, CA: Licensed Vocational Nurse (California) Behavioral Health Expertise:
ASAM, assessment, pre-auth, level of care placement, family Physical Health Care Expertise:
pain sutures whatever
CPR / BLS / First Aid / AED:
Current Certification