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Healthcare Administration

Location:
Phoenix, AZ, 85044
Posted:
March 13, 2024

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Resume:

Darcy Yurek

Email: ad4bqd@r.postjobfree.com

Cell: 702-***-****

SUMMARY

I am a seasoned leader successful in physical and behavioral health care with a proven record of superior problem-solving, critical thinking, program and business development, and team-building. I have excellent skills with complex documentation requirements and collaborative case management. My commitment to excellence extends to my team, employees, employer, clients, patients, referents and the community. SKILLS

● Dynamic, team leader

● Skillful in Worker’s Compensation claims,

processes and chart audits

● Adept at building and maintaining strong business and customer relationships

● Efficient with Microsoft Office, various EMRs,

CRMs and databases

● Competent in crisis intervention, suicide

prevention and post-vention

● Proficiency in physical and behavioral health

assessments and treatment

● Successful with prior authorization for care and working with commercial insurances

● Accomplished manager

● Extensive work with First Responders, Impaired

Professionals, EAPs, unions, military and courts

PROFESSIONAL EXPERIENCE

1 Care Palliative/ Adults 1 Care Home Health 1 Care Kids. 12-12-2022 to 02/03/2023

Sr. Physician/Community Liaison

● Commitment to excellent customer service

● Negotiation MOU’s

● Presentations / Education

● Critical Thinking

● Extensive knowledge in hospice/palliative services, processes

● Proficient with CMS Guidelines/ Quality Assurance

● strategic planning

● Process Improvement

● Self directed, and motivated

● Effective time management & organizational skills

● Active listening Solution Oriented

● Excellent written, oral communication

● Ability to work independently or as a team

● Proficient in cross training and supervising additional Liaisons, Patient Representative Coordinators (PRC’s) intake/admissions team, and yes, networking/business ProCare Hospice CareOusel Pediatric

Division 06-06-2022 to 12/09/2022

● Sr. Community Education Manager

● Commitment to excellent customer service

● Negotiation MOU’s

● Presentations / Education

● Critical Thinking

● Extensive knowledge in hospice/palliative services, processes

● Proficient with CMS Guidelines/ Quality Assurance

● strategic planning

● Process Improvement

● Self directed, and motivated

● Effective time management & organizational skills

● Active listening Solution Oriented

● Excellent written, oral communication

● Ability to work independently or as a team

● Proficient in cross training and supervising additional Liaisons, Patient Representative Coordinators (PRC’s) intake/admissions team, and networking/business development 2018-2022 Desert Parkway Behavioral Health Care Hospital

● Assist and coordinate in-take and pre-admission screening process.

● Perform on-site clinical judgment to determine appropriateness of patient for admission.

● Communicate to patients and families rehabilitation and facility options.

● Communicates to patients determined appropriate for admission the patient's expectations and requirements for participation.

● Secured information relating to patient's resources and benefits

● Demonstrate growth, development, and the aging process for the planning and delivery of age-appropriate care.

● Functions as initial contact for external case management and discharge planner personnel with payors and hospital facilities.

● Completes face to face, in-service education contacts to physicians. And face-to-face, in-service educational contacts to case managers, and other professionals.

● Inform and educate physicians, case management and social workers in regards to hospice guidelines

● Responsible for recruitment, orientation, training and on-going development of all community liaisons

● Provided leadership and guidance by implementing short and long term goals for each liaison and assist in the development of the key business partnerships within their assigned territory

● Collaborate with Clinical Managers to continuously improve communication & patient/facility satisfaction.

● Motivate team members to organizational commitment

● Tracks and reports business activities

● Assist with other duties as required

Cycles of Change (Design for Living Behavioral Health), Lancaster, CA 2016 to 2018 Director of Client and Family Services / First Responder Treatment Consultant

● Responsible for referral and business development for California and Nevada

● Provides oversight of outpatient agency in Las Vegas, including licensure compliance, staffing and trainings

● Responsible for assessment, prior authorization, and care coordination (EAPs, HR, courts) for all First Responder and Impaired Professional admissions.

● Extensive work with program promotion, appropriate level of care placement, job loss prevention and family education and interventions.

● Responsible for day-to-day operations including clinical finance, Single Case Agreements, scheduling, hiring, transportation, mobile assessments, admissions, collaboration of care, program improvement and compliance

● Refer and triage clients to other sources of treatment/care as appropriate

● Represent company at local and national conferences

● Schedule, promote and facilitate community, family and professional trainings

● Consistently met goals for AMA prevention and client retention

● Certified member of Critical Incident Stress Management (CISM) team for Nevada

● Provided interstate transportation for First Responders when necessary Las Vegas Recovery Center, Las Vegas, NV 2012 to 2016 Director of Admissions/ Workers’ Compensation Consultant/ Senior Treatment Consultant/ National Public Relations Representative

● Responsible for Admissions Department, including Admissions Department Specialists and Marketing staff

● Scheduling of the admissions department to guarantee 24-hour access

● Assess the needs of telephonic and web-based inquiries to ensure prompt, appropriate response

● Approves initial assessments on all clients seeking treatment for substance use and/or chronic pain disorders

● Liaison with medical director, clinical staff, referents and Worker’s Comp Case Managers

● Presents treatment options, document calls and sets appointments.

● Handles difficult Workers’ Compensation cases by assessing the injured worker and working directly with the claims adjuster and/or Nurse Case Manager. Ensures all steps to get the injured worker treatment were met.

● Facilitates, plans and implements marketing promotions as required.

● Research and develop list of local conferences, seminars and Health fairs: sponsorship, exhibit, attend and provide speakers.

● Attends identified local business organizations: AMA, NSIA, RIMS, SNCCA, etc.

● Develops and maintains a database of potential referral sources.

● Conducted facility tours for referrers, families, community groups and potential referral sources.

● Organize and facilitate in-services for referents and potential referents Douglas Seip, M.D., Las Vegas, NV 2009 to 2012

Surgical Coordinator/Office Manager

● Verify insurance eligibility and benefits.

● Assist in all aspects of front and back office procedures.

● Collect detailed patient history, vitals, prescriptions and administer injections as ordered by physician.

● Schedule various surgeries with Hospitals/Surgery centers which included all aspects of scheduling procedures. Hemet Valley Urology, Hemet, CA 2004 to 2009

LVN – Front and Back Office

● Assist MD in all office exams and procedures.

● Verify insurance benefits and co-pays. Insurance authorizations and referrals.

● Responsible for training all new employees upon hiring for front and back office policy and procedures.

● Administered MD ordered injections, and vitals, responsible for patient collectible fees and unpaid balances. Greater Long Beach Orthopedics, Long Beach, CA 2000 to 2004 Office Supervisor / Collections / Back Office Assistant

● Manage 20 employees and trained all new hires.

● Remove staples, sutures and maintain wound care per Medical Doctor orders.

● Efficiently monitor patient medical records for the purpose of chart audits.

● Keep all personnel current on company policies and procedures to ensure compliance.

● Triage and instruct patients on what action to take based on current complaint as recommended by Medical Doctor on call.

● Coordinate correspondence with all Workers’ Compensation adjusters for purposes of treatments for injured patients.

College Hospital, Costa Mesa, CA 1997 to 2000

Unit Secretary / Surgical Coordinator / Behavioral Specialist

● Coordinate patient admissions and discharges.

● Prepare quarterly reports from census log per state requirements.

● Schedule and assisted all patients’ legal proceedings and transportation.

● Assist RN with new MD orders and patient care.

● Correspond with all hospital personnel.

● Transcribe all medication orders to MAR sheet.

● Effectively maintained SOAP and PIE forms.

● Deescalate agitated patients which included responding to assist staff in particular codes on patients. Education and Expertise

CISM Certified

California State Fullerton University,

Fullerton, CA: 3+ years completed toward Bachelor’s Degree in Psychology, Irvine Valley College,

Irvine, CA: Licensed Vocational Nurse (California) Behavioral Health Expertise:

ASAM, assessment, pre-auth, level of care placement, family Physical Health Care Expertise:

pain sutures whatever

CPR / BLS / First Aid / AED:

Current Certification



Contact this candidate