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Customer Service Administrative Assistant

Location:
Queens, NY
Posted:
March 13, 2024

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Resume:

**** *********** **

Jonesboro *****

470-***-****

ad4bqa@r.postjobfree.com

Shayna M Williams

SKILLS

Customer service skills, Late night shift availability, Restaurant operations assistant, Dedicated team player, Administrative assistant, Exceptional organizational skills and strong time management skills, Housekeeping, Clean, Filing,

Receptionist, Childcare, Front desk reception, Personal care aide or caregiver.

EXPERIENCE

Jan Pro Cleaning, Lawrenceville, GA -Cleaning

January- present

●Cleaning gyms

●Houses

●Warehouses

●Clubs

●restaurants

Tech data, Lawrenceville, Ga - Loading

August 2019- August 2019

●Loading and unloading trucks

●Picking up trash

Peachtree Packing, Lawrenceville, Ga- Packer

August 2019-September 2019

●Making cooler

●Making the boxes

●Hot gluing displays

●Packing displays

●Picking up boxes

●Scanning codes

Independent Childcare, Queens, N.Y. — Babysitter

●September 2013- PRESENT

●Dressed children and change diapers.

●Maintained a child friendly environment by allowing frequent access to outdoor activities.

●Made healthy snacks.

●Worked with patients to develop the implement discipline programs to promote positive behaviors.

Newks, Lawrenceville, Ga — Sandwich Maker

August 2018 - May 2018

●Restock all the sandwich meat and put them in fresh containers.

●Label the containers.

●Make sandwiches for catering orders. Well as the customers that comes in and out to order.

●Handling money at the registers.

●Taking orders over the phone and in person.

Women Choices, Jamaica, N.Y. — Medical Receptionist

August 2017- October 2017

●Answered incoming and outgoing calls.

●Clean the guest and office space.

●Filing patient charts.

●Scheduling appointments.

Mcdonalds, Lawrenceville, Ga - Crew Member/Crew Trainer

April 2017- September 2017

●Operated the drive thru window and sales register quickly and efficiency.

●Consistently provided friendly guest service and heartfelt hospitality.

●Verified that prepared met all standards for quality and quantity.

●Maintained high standard customer service during high volume, fast paced operations.

Personal Care Aide, Lawrenceville, Ga - Home Aide

January 2017 - March 2017

●Cook

●Clean

●Bathing

●Dressing

●Shopping

●Playing

●Workout

●Reminding medication time

●laundry

Dates Inn, Queens, Ny -Housekeeping / Front Desk Receptionist

February 2015 to December 2017

●Cleaning bathrooms restocking toilet paper and paper towels.

●Cleaning the kitchen putting away the dishes or either cleaning them.

●Mopping and sweeping the floors.

●Cleaning the lining.

●Cleaning the windows and mirrors.

●Answered incoming and outgoing calls.

●Registered guest and making them feel welcome.

●Delivered requested items to guest rooms.

Burger King, Lawrenceville, Ga - Crew Member/Crew Trainer

August 2016 - August 2019

●Pleasantly and courteously interacted with customers.

●Cross trained and coordinated scheduling with team members to ensure seamless service.

●Verified that prepared food met all standards for quality and quantity.

●Communicated openly and honestly with the management team during each shift to ensure efficiency.

Personal Care Aide, Queens, Ny - Home Care

January 2012 - June 2015

●Cook

●Clean

●Reminding medication time

●Bathing

●Dress

●Push wheelchair

Lifespire, Jamaica,Ny - Front Desk Receptionist

June 2013 - July 2014

●Directed guest and routed deliveries and courier service.

●Managed office supplies, vendors, organization and upkeep.

●Answered and managed incoming and outgoing calls while recording accurate messages.

●Opened properly distributed incoming calls.

●Maintained a clean reception area, including lounge and associated areas.

EDUCATION

High School For Community Leadership, Queens, Ny — Diploma

September 2011 - June 2014, 167-01 Gothic Dr,Jamaica, Ny 11432



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