Salt Lake Customer Service

CARINA FOTU

CARINA FOTU

*** *. *** *. *** E*** SALT LAKE CITY, UT 84111

H: 385-***-**** C: 385-***-****

************@*****.***

PROFESSIONAL SUMMARY

OBJECTIVE

A position in a future leadership role.

Individual driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care. SKILLS

● Product knowledge

● Expert in human behavior

● Customer service

● Good listener with patience

● Achieve sales target

● Exceptional communication skills

WORK HISTORY

Capitol Hill Stellar

Memory Care Assistant Salt Lake City Nov. 8, 2022 – February 20,2024

● Provide both residents and nurses vital support & some medical assistance

● Transporting, Bathing, Grooming, guiding Residents

● Communicate all changes to residents, staff, & family members

● Coordinate Activities & provide needs/wants of residents

● Documentation of behaviorism, feeding & liquid intake

● Housekeeping experiences - bed making, laundry, deep cleaning, etc. UNIFI LLC

Cabin Agent Salt Lake City April 2021 - July 2022

● Organize and Clean Aircraft

● Audit and Verifying a Safe and Clean Plane

● ensuring great customer services

● Team Oriented Environment.

FLOOR AND DECOR

Assistant Department Manager Salt Lake City, UT July 2020 – March 2021

● Top salesperson 3 consecutive months.

● Organized department on a daily basis.

● Acquired knowledge in raising percentages of department to 15% increase.

● Execute and design department on a weekly basis. EDUCATION

HIGH SCHOOL GRADUATE

CARINA FOTU

Mojave High School

Hesperia, Ca 2019

● Above Average GPA

ACCOMPLISHMENTS

● Created ways to improve, exceed, and accomplish goals.

● Revitalized communication between upper and middle management. OTHER EXPERIENCE

● Warehouse Volunteer LDS BISHOP WAREHOUSE May 2021– November 2023

● Community Volunteer THE CHURCH OF JESUS CHRIST OF LATTER-DAY SAINTS June 2022 –Sept. 2023

● Lead Organizer Mojave High School October 2017 – May 2018

***References Available Upon Request***

Contact this candidate