Tara Elder Daniels

Phone 423-***-****)

Email

(ad4bpo@r.postjobfree.com)

PROFESSIONAL ACCOMPLISHMENTS

• Maintained a 97% satisfaction average over a 12 month period as Area Manager.

• Maintained a 1% or below average with delinquent accounts

• Maintained an 92% goal for retaining current residents

• Team Member of the year 2016/2018

• Beautification Award 2016/2018

EDUCATION

Chattanooga State Community College Business Management 1987-1988

TREES Real Estate School 2016

PROFESSIONAL EXPERIENCE

COMMUNITY MANAGER August 2021 - Present

Tomorrow Building/SVN Second Story

• Manage the day to day operation of 134 units consisting of multifamily and co-living

• Lease apartments

• Collect/process applications

• Run credit and criminal background checks

• Approve applications

• Prepare leases

• Walk units for turns and move in’s

• Prepare market surveys

• Make pricing adjustments

• Manage maintenance staff

• Adhere to budget

• Monthly owner report

• Weekly leasing report

• Variance report

• Owners weekly call

• Vendor relation

JaySky LLC/ SENIOR MANAGER NOVEMBER 2019 – Present

• Manage single family homes for the owner

• Approve applications

• Run Credit/Criminal Background Checks

• Inspect Homes for move in/ move out

• Prepare monthly financial reports

• Prepare lease paperwork

• Vendor Relation

COMMUNITY MANAGER (Student Housing) November 2019 - August 2021 Douglas Heights Apartments

• Directed the day to day operation for the 661 unit student housing community, loss prevention, risk management, marketing, leasing, and ongoing facility upkeep.

• Develop working income for operating the property, by managing cash flow requirements and leasing strategy.

• Analyze and produce monthly financial statements including operating variances.

• Supervise and approve invoices for all goods and services required to maintain the community.

• Successfully lead on-site maintenance technicians, office staff and leasing team members.

• Manage resident relations as they pertain to coordinating requests for repairs and maintenance, understanding of rent charges, lease issues and other resident concerns. AREA SENIOR PROPERTY MANAGER August 2018– November 2019 JSR MANAGEMENT (Company Closed)

• Oversaw the daily operations for 350 units for the Property Management Department.

• Duties performed on an independent basis with minimum supervision.

• Reviewed files to make sure company was in compliance.

• Visited properties on monthly basis to walk make readies, review delinquents, and set staff goals in order to meet financial budget requirements.

• Approved credit and criminal reports.

• Meet with owners to make sure the company is meeting their expectations.

• Prepare weekly, monthly and quarterly reports.

• Team builder

• Coach employees

• Problem resolution

COMMUNITY MANAGER (NEW LEASE-UP) December 2016- August 2018 ARLINGTON PROPERTY MANAGEMENT

• Hire, train, supervise, develop, and terminate the employment of those supervised in accordance with company policies and directives; performs performance evaluations on supervised employees; assists Property Managers with site-level employees. Approves all new hires, status changes, and terminations for on-site personnel.

• Monitor, assist, and make recommendations to improve marketing activities; reviews occupancy status; recommends rent schedules.

• Review/audit property administrative, accounting, and maintenance areas to ensure compliance with established policies and procedures; approves all exceptions of same. Resolves resident relation issues.

• Inspect property to ensure the highest standards are maintained; evaluate maintenance, grounds, and housekeeping operations in areas of efficiency. Conducts periodic inspection of vacant apartments for market-ready condition.

• Supervise and coordinate preparation of annual operating and capital budgets. Monitors and makes recommendations on budget performance and prepares monthly or quarterly summary report of same. Negotiates and/or evaluates contracts and makes recommendations.

• Ensure office administrative policies and procedures are followed and consistent with organization guidelines.

• Vendor relations maintained.

• 80 units

LEGAL COLLECTIONS ANALYST October 2016 – December 2016 ACCOUNTEMPS TEMPORARY SERVICE

• Maintain, facilitate, and directs appropriate and timely contact with tenants for the purpose of determining payment intentions and/or solving other issues relating to the enforcement of the lease once the matter has been escalated to Legal Collections.

• Excellent communication and negotiation skills.

• The ability to balance tact and diplomacy while being persuasive, persistent, and firm.

• Professional and emotional maturity, honesty, integrity and a strong sense of ethics.

• The ability to remain calm in stressful situations.

• A strong sense of teamwork and self-motivation.

MANAGER (BRAND NEW LEASE-UP) July 2014 - October 2016 CONTINENTAL PROPERTY MANAGEMENT

• Managed a 260 unit lease up property.

• Overseen the construction process of the property and turnover schedule.

• Supervised all phases of on-site operations.

• Handled emergency situations.

• Developed and implemented new strategies and programs designed to ensure long- term residency.

• Overseen collection of revenues and handles delinquent accounts.

• Made regular inspections of apartment communities. Handled evictions and landlord liens.

• Manage all on-site personnel, responsible for training and job performance.

• Hired and terminated hourly personnel.

• Determined transitions and promotions for on-site personnel.

• Adhered to and implemented all company policies.

• Audit the lease files.

• Implemented scheduled rent increases

• Approved Yield-Star rental rates daily.

• Overseen payment of invoices.

• Assisted in budget preparation and adhered to it.

• Motivated staff.

• Informed residents of work progress or delays

• Prioritized time for weekly, monthly, and quarterly meetings supporting data provided. MANAGER (BRAND NEW LEASE UP) January 2012 – July 2014 S&S PROPERTIES

• Managed the day to day operations for a 200 unit property.

• Supervised the maintenance staff and built relationships with the vendors.

• Overseen the rehabilitation project

• Made sure contractors were adhering to plans as scheduled.

• Leased apartments

• Collected rent payments

• Filed evictions, handle the collections accounts.

• Worked within a strict budget.

SKILLSETS, SOFTWARE SKILLS, TRAININGS

• Onesite

• Yardi

• Appfolio

• Buildium

• Yeildstar Pricing

• Microsoft Word

• Microsoft Office

• Excel

• Internet

• Team builder

• Motivator

• Resident Retention Specialist

• Problem Solver

• Strong Communicator

• Vendor Relations

• Customer Service

• Marketing Skills

• Management

CERTIFICATIONS

• Word Processing

• National Apartment Leasing Professional

• Notary At Large

• TREES Real Estate School

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