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Office manager/Dental Assistant Customer Service

Location:
Syracuse, NY
Salary:
32.00
Posted:
March 13, 2024

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Resume:

CHRISTINA MANNISE

ad4box@r.postjobfree.com 315-***-**** Syracuse, NY 13211

Workaholic! Reliable Dental Assistant with 12 years of experience efficiently handling administrative tasks and assisting chairside with dental procedures. Team-focused with commitment to providing exceptional care to all patients. Valuable Asset to your Practice!

No Kids, Lives CLOSE, and not married. No obstacles to limit my Availability! Knowledge customer service and patient care. Dedicated to quality and precision.

• Eaglesoft

• Laser dentistry experience

• Digital X-rays

• Matrix, IRM, and cavit placement

Make/place temporary crowns and

bridges

Periodontal charting, teeth charting,

alginate impressions and retraction cord

placement

• Microsoft Word, Excel

Ability to work both alone and as part of a

team

• Dependable

• Taking X-Rays

Insurance Billing, insurance breakdowns,

and predetermintations

• Denture Adjustment

Maintained equipment: oiled hand pieces,

changed filters in chairs, cleaned

autoclave weekly, and cleaned suction

lines with evacuation

Dec 2019 - Feb 2023

Head Dental Assistant

Eastwood Dental Office

Take impressions for dentures, night guards, and

whitening trays. Mixed up stone to make models.

Travel with doctor for conferences in Las Vegas, NV, San Francisco, CA and Fort Lauderdale, Fl.

Responsible for Routinely completing inventory, supply orders, and restock supplies. Had relationship with all vendors directly.

• Responsible for lab inventory on a weekly basis. Assist the Doctor with quadrant procedures daily such as root canals, crowns, bridges, composite fillings,

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

periodontics, preventative, and extractions.

Skilled in Eaglesoft software to managing

appointments to hit our Daily production goal

successfully to produce high-quality results. Daily goal was $6000-$8000 to get our monthly bonus.

Help the front desk with hitting our monthly goal

(example: $100,000.) Making sure production was

scheduled.

Educated patients by giving instructions for oral care after getting extractions, crown/bridges/denture

inserts, and any major procedures.

Assisted Hygenist in prime-time hours when she would have 4-6 patients on the hour. Made sure it ran

smoothly, directed Dr. to exams, took FMX's, break down rooms, etc.

Verified dental insurance, got breakdowns, and could enter it in computer properly.

Sep 2018 - Dec 2019

DENTAL ASSISTANT

Smile Design

Prepared patient, sterilize or disinfect instruments, set up instrument trays, prepared materials, or assisted dentist during dental procedures.

• Took digital x-rays.

Recorded treatment information in patient records

and charted.

Took and recorded medical and dental histories and vital signs of patients

Assisted dentist in management of medical or dental emergencies

Made preliminary impressions for study casts and

occlusal registrations for mounting study casts

• Cleaned and polished appliances

Mar 2013 - Oct 2015

Receptionist

Butternut Family Dentistry

Operated multi-line telephone system to answer and direct high volume of calls.

• Verified patients dental insurance, breakdowns

Handled cash transactions and maintained sales and payments records accurately.

Confirmed appointments, communicated with clients, and updated client records.

Answered phone promptly and directed incoming

calls to correct offices.

Sep 2010 - May 2013

Dental Assistant

Sterilized rooms and prepped equipment and

instruments for Number procedures daily.

Dr. Ramakumar • Verified patient insurance eligibility and benefits. Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.

• Scheduled and confirmed patient appointments.

Jan 2009 - Jul 2010

Dental Assistant

Valley Gate Management

• Assisted in chair-side dental procedures .

Assisted dentists by passing instruments, suctioning, air/water, and mixing materials for composite fillings, impressions, molar root canals, crown/bridge preps, and inlay/onlay preps.

• Experience with CERAC machine

2009

Certified Dental Assistant : Dental Assisting

Dental Assistant School of Syracuse, Inc. Dr. Bradford's Office 2002

Walt Disney Educational Internship Program Orlando, FL 2001

Diploma

Cicero-North Syracuse High School Cicero, NY

EDUCATION



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