Kevin L Brown

Pittsburgh, PA *****

ad4bl9@r.postjobfree.com

+1-412-***-****

Authorized to work in the US for any employer

Work Experience

Receptionist

Express Employment Professionals - Matrix NAC/PDM - Pittsburgh, PA October 2023 to Present

Answer phones using TEAMS ; transfer calls to correct department or employee ; sign for deliveries ; other tasks as assigned.

Sales Associate

Beacon Hill Staffing - PT Services Group - Pittsburgh, PA August 2023 to September 2023

Place outgoing calls to third parties to set up appointments for goods and services with financial purpose. Full Time Recoveries Engagement/Collections Specialist I Carson Smithfield/CardWorks Servicing - Pittsburgh, PA October 2022 to August 2023

Contact account holders to request payments while providing information and counseling about obligations and benefits of bringing accounts current. Full Time Accounts Payable/POD Collection

Beacon Hill Staffing - R & R Express - Coraopolis, PA March 2022 to October 2022

Answer a variety of emails and phone calls from factoring companies or companies regarding payment status ; monitor and maintain billing distribution email ; data entry pertaining to customer web portals which includes updating addresses and remittance information into the system ; collecting the paperwork from the carriers/truckers, inputting all the information into their system so the billers can create and send the invoices also reaching out to the carrier to follow up on missing, incorrect or illegible paperwork. Full Time Title Curative Specialist

FIN Title - Coraopolis, PA

July 2021 to February 2022

The removal of existing liens and/or encumbrances affecting the property and/or the borrower(s) in order to ensure the new proposed lender of their desired lien position, reviewing the title commitment, and determining vesting issues and liens to clear, updating lien clearance events, reviewing payoff letters for receipt of all necessary information, and sending email messages internally and externally for information still required to obtain necessary documentation to provide our client the desired lien position. Obtaining payoffs, releases, and other documentation to clear liens reported on the title commitment. Full Time Temporary Audit Rejection Coordinator

Loan Administration Network Inc. - Old Republic Title - Pittsburgh, PA June 2021 to July 2021

Researching and correction of data using company generated reports. Full Time Vendor Coordinator

BCHH, Inc - Coraopolis, PA

December 2020 to April 2021

Prepare daily reports to be sent out for third party vendors ; attach closing disclosures, closing protection letters, tax certifications, title searches and wiring instructions to the corresponding order in the system ; respond to departmental email mailbox sent through Outlook from internal and external parties. Full Time Temporary Title Clearance Liaison

Arrow Strategies - Amrock - Coraopolis, PA

March 2020 to December 2020

The removal of existing liens and/or encumbrances affecting the property and/or the borrower(s) in order to ensure the new proposed lender of their desired lien position, reviewing the title commitment and determining vesting issues and liens to clear, updating lien clearance events, reviewing payoff letters for receipt of all necessary information, and sending email messages internally to Title Clearance Analyst for information still required to obtain necessary documentation to provide our client the desired lien position. This involves obtaining payoffs, releases, and other documentation to clear liens reported on the title commitment. It is also the responsibility to obtain and verify the proper vesting of the title to ensure the client is lending to the true owner of the property. Verification of real estate taxes, liens, and judgments paid per tax period on proposed borrowers property. Full Time Customer Service Representative

Double Positive / Level Agency - Pittsburgh, PA

January 2020 to March 2020

Assist new prospective students enroll in admissions for online graduate programs with North Central University.

Full Time Temporary PA 211 Resource Navigator

Nesco - United Way - Pittsburgh, PA

September 2019 to December 2019

Assist customers with a warm and professional attitude providing specific human and social needs through the use of other non profit agencies and organizations. Part Time Store Setup

Big Lots - Coraopolis, PA

August 2019 to September 2019

Assist in initial store setup ; unpacking merchandise and placing in the designated area ; the unloading of merchandise from delivery trucks. General maintenance of all areas of the store. Part Time Laundry Attendant

Summit Suites - Robinson Township, PA

August 2019 to September 2019

Washing and drying through use of commercial equipment of hotel linens for daily use by hotel guests and hotel staff ; general maintenance of laundry area and other common areas throughout the hotel. Full Time Temporary Tax Coordinator

Solomon Page - Mortgage Connect - Coraopolis, PA

July 2019 to August 2019

Complete tax requests ; follow up on outstanding certifications ; update system to communicate tax eta's to company and client contacts ; request checks for tax certification, No Lien Letters and Municipal Lien Certificates ; research property tax and parcel information online or by phone ; make completed tax sheets viewable to client/upload documents.

Part Time Sales Associate

Macy's - Pittsburgh, PA

May 2019 to July 2019

Assist customers in selection of men's clothing and men's shoes ; perform opening and closing of register for daily use.

Full Time Temporary Machine Operator / Welder

Tops Staffing - Haemonetics - Leetsdale, PA

February 2019 to May 2019

Assist in machine production of plastic plasma bottles for medical use. Part Time Temporary Associate

ABDI - Leetsdale, PA

November 2018 to February 2019

The verification of received merchandise for inventory ; the preparation of customer based internet orders for shipping ; selection of Pittsburgh Steelers, Pitt Panther, and other miscellaneous items for customer based internet orders.

Full Time Temporary Inventory / Picker / Packer

Manpower - Lucky Vitamin - Leetsdale, PA

February 2018 to October 2018

The receipt and verification of inventory ; picking and packing items for customer based internet orders. Full Time Building Products Associate

Ambridge Do It Best - Ambridge, PA

May 2017 to February 2018

Answering customer inquiries, registering sales on the cash register, printing and filing of open and closed rental contracts, setting up delivery and pick up of rental items, transferring and selling of hardware goods and services to INCOM SUPPLY customers, answering phone inquires about various hardware and yard products, also answering inquiries about the servicing and repairing of various yard products. Part Time Temporary Cleaning

Gregg Staffing - Patriot Drilling Fluids - Leetsdale, PA April 2017 to May 2017

General cleaning and dusting of warehouse and warehouse fixtures. Full Time Temporary Machine Operator

Gregg Staffing - National Molding - Ambridge, PA

March 2017 to April 2017

Monitoring and troubleshooting of plastic part production machines also the packing of completed plastic parts.

Part Time Dishwasher

Maple Restaurant - Ambridge, PA

February 2017 to March 2017

The general washing, rinsing, and sanitizing of dishes, glasses, pans, and silverware. Part Time Independent Contractor

Pittsburgh Post Gazette - Pittsburgh, PA

July 2012 to February 2017

7 day preparation and distribution of The Pittsburgh Post Gazette, Pittsburgh Tribune Review, USA Today, Wall Street Journal, and Investors Business Daily to residential areas in Aliquippa and surrounding communities.

Part Time Pantry and Banquet Setup

Embassy Suites - Coraopolis, PA

August 2015 to October 2015

Answering customer inquiries, bussing of breakfast area tables, the dismantling and setting up of conference rooms and stage areas.

Part Time Liquor Store Clerk

Commonwealth of Pennsylvania - Sewickley, PA

September 2014 to May 2015

Answering customer inquiries, filling customer orders, registering sales on the register, entering order data into the PC, preparing and assisting in preparation of moderately complex accounting forms, unloading cases from delivery trucks, and general maintenance of store. Part Time Associate

Famous Ray's Deli - Aliquippa, PA

October 2012 to May 2014

Registering sales on the cash register, lottery picks, slicing of deli items, stock and general maintenance, preparation of bank and lottery deposits, and preparation of daily and custom sandwiches for customers. Part Time Cook and Delivery Driver

Fox's Pizza Den - Ambridge, PA

June 2011 to December 2012

Preparation and delivery of prepared menu and custom menu items for customers. Part Time Dishwasher

Jimmy Maggs Corporation - Aliquippa, PA

August 2011 to June 2012

General cleaning of cookware, glassware, and silverware also general maintenance of building and selected areas.

Full Time Customer Service Outbound

TRG Customer Solutions - Pittsburgh, PA

October 2009 to November 2010

Assisting customers in selection of banking overdraft services. Part Time Security Officer

U S Security - Pittsburgh, PA

August 2009 to December 2009

Monitoring and controlling of access in the residence halls at the University of Pittsburgh. Part Time Temporary Customer Service Outbound

Venturi Staffing - Balboa - Coraopolis, PA

September 2008 to April 2009

Researching, contacting, and obtaining updated information for automobile, flood, homeowners, and windstorm policies.

Part Time Independent Contractor

Pittsburgh Post Gazette - Aliquippa, PA

March 2008 to September 2008

Preparation and assembly of daily newspapers for home delivery. Full Time Customer Account Executive/Retention Representative Comcast Cable Communications - Pittsburgh, PA

December 2006 to May 2008

Performing a variety of customer service and sales duties. Answers customer phone calls, sells services, and covers a full range of services in a prompt and professional manner. Provides prompt resolution of customer inquiries by providing appropriate billing, service, programming or maintenance information. Obtains necessary information for resolution of transactions. Sells new services to customers, retains existing services, and attempts to upgrade existing customers. Explains marketing programs and promotions. Exceeds or maintains minimum sales standards as required. Responds to routine customer work/ service order inquiries and requests. Troubleshoots routine problems with installation, billing, service upgrades/ downgrades, and disconnects. May perform follow up on installation/ service quality. Full Time Title Clearance/ Curative / Tax Certification ATM Corporation of America - Coraopolis, PA

February 2005 to December 2006

Distribution of daily workload, processing of daily and monthly reports, ordering plain copies of judgments and other existing liens. The removal of existing liens and /or encumbrances affecting the property and/ or the borrower(s) in order to ensure the new proposed lender of their desired lien position, reviewing the title commitment and determining vesting issues and liens to clear, using the notepad for all comments, update lien clearance events, reviewing payoff letters for receipt of all necessary information, and sending E-mail messages to our client for information still required to obtain necessary documentation to provide our client the desired lien position. This involves obtaining payoffs, releases, and other documentation to clear liens reported on the title commitment. It is also the responsibility to obtain and verify the proper vesting of the title to ensure the client is lending to the true owner of the property. Verification of real estate taxes, liens, and judgments paid per tax period on proposed borrower's property.

Education

None in Accounting

Duff's Business Institute - Pittsburgh, PA

January 1990 to May 1990

None in General Studies

CCAC - Pittsburgh, PA

September 1987 to December 1987

High school or equivalent

Peabody High School - Pittsburgh, PA

August 1982 to June 1986

Skills

• Excel

• Office Experience

• Microsoft Word

• Microsoft Outlook

• Customer Service

• Microsoft Office

• Cash Handling

• Call Center

• CSR

• Order Entry

• Troubleshooting

• Tax Experience

• Vendor Management

• Technical Support

• Accounts Payable

• Loan processing

• Account analysis

• Sales

• English

• Cashiering

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