ALECIA MORITZ

ad4bkd@r.postjobfree.com 515-***-**** Phoenix, AZ 85001

Summary

I am very hardworking and always put customer service first.I have had to learn multitasking and time management abilities over the last 23 years working and running a salon.I am devoted to giving every customer a positive and memorable experience.

Skills

Leader

Strong customer relations

Budget and finance

Time management

Financial Management

Equipment Maintenance

Health and Safety Regulations

Business Management

Hygiene standards

Appointment Scheduling

Hand and power tools

Hair Coloring

Creativity

Employee Training

Hair Cutting

Supervisory abilities

Staff Management

General salon housekeeping

Staffing

Business growth and retention

Planning and execution

Experience

Salon Posh Fort Dodge, IA

Salon Owner/Operator

04/2002 - 11/2023

Maintained salon finances, including budgeting, payroll and bookkeeping.

Organized and scheduled appointments for clients using.

Provided excellent customer service to ensure repeat business from satisfied clients.

Ordered supplies and equipment needed for daily operations.

Ensured that all safety protocols were followed in the salon at all times.

Performed administrative duties such as filing paperwork and responding to emails.

Monitored stock levels of products used in services offered at the salon.

Inspected workstations regularly to ensure they are clean and organized.

Adhered to state laws and regulations regarding licensure, sanitation standards.

Assessed inventory needs for hair care products, cosmetics. on an ongoing basis.

Implemented quality control measures throughout the salon to maintain high standards of service delivery.

Maintained relationships with vendors and suppliers who provide necessary items for running the salon.

Investigated new trends in beauty industry services to stay current with offerings available at the salon.

Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Formed and sustained strategic relationships with clients.

Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

Delegated work to staff, setting priorities and goals.

Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.

Implemented successful business strategies to increase revenue and target new markets.

Created marketing strategies to increase clientele and expand the business.

Education and Training

Professional Cosmetology Institute Ames, IA

Trade in Cosmetology Education

11/2000

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