Bradley Cross

*** ***** ****, **********, *********, 38506, USA • 931-***-**** • ad4bjs@r.postjobfree.com Pharmacist with 32 years of experience ensuring accurate medication review, processing, and dispensing in accordance with orders. Detail-oriented Pharmacist with in-depth understanding of acute and chronic illness treatment protocols. Review physician orders and provides competent care. Mastery of ambulatory care and nuclear coupled with years of industry experience in both in addition to institutional care. Currently overseeing an independent pharmacy operation to meet operational goals and fill over 250 prescriptions per day but a larger part of my time is spent consulting with providers and their patients to ensure positive clinical outcomes. Therefore, communication, organizational, and multitasking skills are all important. With an adaptable and hands-on approach, capable of overseeing all pharmacy operations. Recruiting, training, and leading highly qualified pharmacy staff is a proven track record. I am always looking for new ways to improve controls, cut losses, streamline processes, and boost customer satisfaction. I am capable of monitoring employee performance, maintaining customer satisfaction, and updating billing systems, as well as maintaining medication controls and patient confidentiality. A definite strong point would be that I am able to collaborate and be customer-focused, with a track record of collaborating with multi-disciplinary teams to discuss medications and drug interactions. I feel I have exceptional relationship- building, communication, and team-leading skills developed over 32 years in the field. I am currently looking though to broaden my horizons and work with a highly professional team of business analyst, clinicians, product developers, and basically businesspeople and scientists of all backgrounds and educations and fields of study. I highly consider myself a "scientist" much more than a pharmacist and I feel there is much I have to offer to the right team of professionals.

Oversaw complete development and implementation of a new independent retail pharmacy

Negotiated, prepared, and executed contracts with insurance vendors Establish supply chains in guidance with all state and federal laws Developed the Policy and Procedures that the pharmacy would operate by and follow

Was able to establish a state pharmacy license, a Drug Enforcement License, a Clinical Laboratory Improvement Amendments license and various other local city and county permits

Reviewing contracts

Established and ran the campaign for marketing the new business to local providers, the public and any national accounts or businesses we wished to work with.

FDA contract inspection, ensured the pharmacy followed all Department of Health and Human Services Guidelines. Became member of the BBB and President of the local Business Association chapter.

Established relationships with other local businesses and municipalities in order to serve the public interest.

Became active in supporting our community in sponsorships of various activities, schools, and other civic organizations. Nuclear Pharmacy - Certification as an Authorized User of Radioactive Materials - 1996 Purdue University - West Lafayette, IN

This was a year long study started during my last year of my doctorate program at the University of Tennessee-Memphis. The didactic portion was conducted concurrently with my last year of pharmacy school then the clinical work was performed on location at Purdue University in Indiana from May 1996 until November 1996. I earned the title and certification as an Authorized User (AU) of Radioactive Materials (RAM). Pharmacy - Doctorate of Pharmacy (PharmD) - 1996

The University Of Tennessee - Memphis, TN

Graduated with honors

PROFESSIONAL SUMMARY

SKILLS

EDUCATION

Biochemistry and Molecular Biology - Pre-Professional (Pharmacy) - 1992 Tennessee Tech University - Cookeville, TN

Did not have to actually graduate, was accepted into UT-Memphis, College of Pharmacy after completing all pre-requisite courses. Independent Retail Pharmacist/Co-Owner - March, 2010 to May, 2022 Bretthaven, Inc. dab Algood Drugs - Algood, Tennessee Oversaw and coordinated day to day operations of the independent retail community pharmacy. Lead and managed a team of 5 certified pharmacy technicians, 3 uncertified technicians, and 3-4 pharmacy clerks. Verified absolute accuracy and safety of over 250 prescriptions filled, compounded, and/or dispensed each day. Provided consultations to providers and other clinicians on correct drug therapy for individual patient needs. Maintained Collaborative Pharmacy Practice Agreements with at least 3 Physicians concurrently to adequately care for the rural, suburban community in which we served.

Maintained the skills and knowledge necessary to triage and follow-up on patients from the collaborating providers in which I held a practice agreement with.

Maintained ability and credentials to perform any and all immunizations needed by the public from age 3 months to elderly. Diagnosed and treated walk in patients (under Physician protocol) for various conditions that fall under Point of Care Testing allowed by Clinical Laboratories Improvement Amendments.

Was responsible for all patient consultations regarding new or existing drug (healthcare ) therapies. Including but not limited to answering questions about drugs actions, potential side effects, and specific uses. Responsible for reporting Adverse Drug Events, Medication Errors and any other quality issues to ensure the safe and effective use of the medication therapy.

Provided training on device usage to patients, employees, and providers as needed. Counseled and trained same groups on proper medication storage and best use dating. Implemented many new customer service policies to increase customer service, ensure the bond of trust, and maintain customer satisfaction and loyalty.

Assisted students completing introductory and advanced pharmacy practicums as a preceptor mentor. Established and enforced clear pharmacy policies to protect drug inventories from damage or theft. WORK HISTORY

Nuclear Pharmacy Manager. Radiation Safety Officer and Regional Sales Represesentative - September, 1999 to December, 2009 Cardinal Health Nuclear Pharmacy Services - Cookeville, Tennessee Was responsible for all aspects of opening a new branch of Cardinal Health's Nuclear Pharmacy Laboaratories Determined location of new pharmacy

Wrote Radioactive Materials License to follow Tennessee and the Nuclear Regulatory Commission (NRC) guidelines on the handling, compounding, transporting and administration of radioactive materials (RAM). Worked closely with the Tennessee Department of Transportation on the distribution of these materials to each individual patient treatment site in a safe and efficient manner in order to minimize public risk. Worked in concert with the NRC on the proper storage and handling of these RAM in the community in which the pharmacy laboratory was located.

Grew the new pharmacy location into the position of having 100% market share for our geographical territory. Was able to maintain that 100% market share the entirety of my tenure as pharmacy manger. Maintained a company top excellence rating in radiation safety for 9+ years. The new pharmacy laboratory was profitable from the first month of operation and never ceased to be profitable. It also experience a record Cardinal Health low of zero employee turnover during my tenure as pharmacy manager. Kept the radioisotopes used in clinical practice to what was appropriate and effective and efficient for the level of ancillary services offered in our geographical location in the region.

Kept track of all accounts' budgeting, forecasting, expenditures, and performance. Updated current training curriculum by researching emerging industry trends, new applications, concepts, and procedures for clients. Negotiated rates, set up contracts, and executed promised service terms. Maintained regular contact with accounts in order to suggest new products or services and increase revenue. Attended company leadership conferences as well as industry conferences to stay out in front of the ever changing nuclear medicine field. Reported monthly to the regional manager for Cardinal Health with all required and requested data and information needed regarding sales numbers, radiation safety issues, and any potential new business to be acquired in the future. Always exceeded monthly goals on net profit as well as human resource indicators such as turnover, time off, sick time, etc. During the 9 years as pharmacy manager, the pharmacy never had even a single hour of overtime. Due to pharmacy's success, I was allowed to hire and additional pharmacist which allowed me to act as our Regional Radiation Safety Specialist and was sent to help any facility having any issues with radiation safety or contamination. Director of Pharmacy and Ancillary Services - November, 1996 to December, 1999 Ascension Saint Thomas Highlands - Sparta, TN

Began at Ascensions St. Thomas Highlands as director of pharmacy services. Immediately charged with taking the pharmacy "electronic" as it was still using the old "pen and paper" method at that time. Successfully got all date, patient files, medications, all pertinent medical information loaded into the new computerized pharmacy system. Started the "Pharmacy and Therapeutics" committee with a select number of physicians and a few other key hospital personnel in order to decrease the hospital's expenditures on used pharmaceuticals. Was successful in decreasing the percentage of required pharmaceutical expenses by over 35% in the first year by earning the physician's trust in allowing me to determine the drugs of choice used in the facility for each situation. Was able to implement a much smoother, efficient and effective means of getting providers orders prepared, packaged and dispensed to the appropriate nursing station or operating room. Maintained the safety and security of all controlled substances in the facility and took personal responsibility for the accurate accounting of those pharmaceuticals and/or gases. While employed at Ascension, I was certified in Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS) and subsequently worked every hospital announced "Code Blue" or medical distress situation. Being a smaller rural hospital a lot of times there was only one physician in the building and two "codes" may be announced during the same time period. Due to my education, training, and privileges awarded to me by the hospital administration and the physician staff, it was my responsibility to "run" the second code that was announces. Within a year I was then asked to be a trainer in the ACLS and PALS programs in the area of drug use for advanced medical emergencies. Basically oversaw all operating functions of the hospital pharmacy and was promoted to "Director of ALL Ancillary Services" within 3 years. This entailed overseeing every patient care department with the exception of nursing which was left to the Chief Nursing Officer. During my time at Ascension, the Y2K event occurred and I played a lead role in making sure the hospital was ready and equipped to handle any situation that may arise.

The hospital was also surveyed by the Joint Commission on the Accreditation of Healthcare Organizations. I served as a primary point of contact for that survey which was passed with accolades.

It was also during my time at Ascension that I negotiated an arrangement between the hospital and Cardinal Health Nuclear Services (then called Syncor International) to enable the hospital to get all their RAM free of charge, delivery charge, or disposal charge. Also because of my prior education in Nuclear Medicine post doctorate studies, Syncor reimbursed the hospital 25% of my salary and rented space in the hospital facility to establish a nuclear pharmacy there for their own market strategies. This in total decreased the cost of my gross over all salary by 75% to the hospital. Licensed and Registered Pharmacist in Tennessee and Kentucky First Aid/CPR Certified

Advanced Cardiac Life Support

Pediatric Advanced Life Support

Authorized User/Handler of Radioactive Materials

Advanced Immunization and IV/IM Drug Administration CERTIFICATIONS

American Pharmacist Association

National Chain Pharmacists Association

Tennessee Pharmacy Association

National Federation of Independent Businesses

Upper Cumberland Medical Reserve Corps

Tennessee Pharmacy Prescription Drug Task Force

Putnam County Sheriff's Department Drug Task Force - Special Deputy CPESN- Tennessee

Preceptor, Belmont University, Nashville, TN

Preceptor, The University of Tennessee

Preceptor, Union University, Jackson, TN

Preceptor, Mercer University, Atlanta, GA

Preceptor, South College of Pharmacy, Knoxville, TN Preceptor, David Lipscomb University, Nashville, TN Preceptor, Samford University, Birmingham, AL

Preceptor, The Medical University of South Carolina, Columbia, SC Preceptor, East Tennessee State University, Johnson City, TN AFFILIATIONS

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